InDesign opens documents in read only after upgrading to InDesign 2023(18.0)
Indesign CC 2023 version 18.0 Files open as “Read Only”
As soon as updated, some files have started to open “Read Only” (RO)
My OS: Windows 10 Pro 10.0.19044 or 21H2
I am working remotely through a VPN to a server IP address
I have Indesign 2023 18.0 , and Indesign CS6 installed. I have not opened the CS6 in years. Also noted: My machine does not automatically uninstall the former version when it updates. I manually uninstalled Indesign 2022 after I started using the 2023. At first I thought the RO problem was a conflict, so that was the first thing I did.
Older version files open up as “converted” ok
I am able to do all writing on my remote server, I can “save as”, and export files, create folders, delete files, ect.
If I copy a file that opens RO to my local desktop, I can then open it fine (read/write - RW). If I make changes to that file, save, and then copy it back to remote server, it will open as RO again.
This does not seem to be happening to every file. I started working on 2 files yesterday, opened and made changes, saved, and closed both multiple times in the morning, then a couple hours later, they opened RO. Then another hour later, one of them opened ok -RW.
I have a coworker that has the same PC OS Windows system version, and same Indesign version. We both access to the files through same VPN, he is just not in same location as me (about 20 miles away). However, his system automatically uninstalled older versions when it updates. He can open the same files that open RO for me, and they open fine, RW, for him.
If I open a brand new blank file and I copy and paste all contents from a file that opened RO, then close the RO file and save my Untitled document over it, it will them open up ok when I go back immediately and open it. However, if I go back to open that file, say an hour later, It may or may not open up “Read Only” again.
I have tried uninstalling and reinstalling Indesign 2023, and checking to make sure updated. I have unplugged (reset) my modem.
I cannot change my preferences for updates to uninstall older versions at this time as I have a graphics card issue with the latest version of Photoshop. I cannot go back to using Indesign 2022, as my cowerker has already been using 2023 for awhile and many files are converted.
It seems to be intermittent, and almost like there is a problem with files not closing properly? Any thoughts or suggestions are greatly appreciated!
This issue has been resolved in the latest version of InDesign - InDesign 18.4
Please update to this version of InDesign from Creative Cloud Desktop application to get the fix.
Adobe InDesign team
Patrick Flowers commented
3 months later, I'm still having these issues. ID and Mac are as up to date as they can be.
Opening and closing multiple times and crossing my fingers on if it'll be usable or not really hurts production.
Patrick Flowers commented
Still having issues after updating ID on a Mac, also newest OS (13.4.1)
Paulo T commented
The workaround that was mentioned in the community post worked for my users. I had them disable the Windows Explorer Preview panel and report back after using Indesign like normal for 2 weeks.
Faye D commented
I am having the same issue on Mac. Version 12.5.1.
It's so random!! Windows here, too. Happens when working on the server. Someone else was working on the same file I was working on. I made lots of changes, and when I tried to save... it was read-only. So I saved it under another name. I went back to the file to make changes and the new file was read-only too. Very frustrating indeed!
Mai Thao commented
I am having the same problem.
Ethan Harrell commented
Hello- are there any updates on this issue? This is a pretty workflow impactful issue.
Melise Gerber commented
I am working on a machine running Windows 10 with files located on a server, and have just begun having this same issue within the last few weeks.
I'm not sure if this is helpful or not but we've discovered 2 things about files that open as 'read only':
1. When a file opens as read-only, there is no ‘lock file’ that I can see in the folder the InDesign file was opened from. Once a file opens as read-only, it will continue to open as read-only for several days. Sometimes it will open correctly at a much later date, sometimes not.
2. Our IT department watched the folder I was opening a read-only file from and they were able to see 4 lock files open on their end. Keep in mind, I have my ‘show hidden files’ box checked so theoretically I should have been able to see the 4 lock files, but I could not. When I closed the read-only file, the lock files did not close. IT was able to close them from their end and the file opened correctly after they closed them.