Hello,
I keep having issues with Indesign (2019 and 2021 version, respectively on Mac Catalina and Mac BigSur) that continuously closes and will not reopen all files. I have reset the preferences of indesign through the commands listed on the help center and I have also cleared the caches in the recovery folder of Indesign.I have been in contact yesterday with the live support (where the operator had the control over my computer) in the chat, but also the operator could not fix this issue. This problem however does not occur on a windows computer. This is quite an urgent problem, as I have my entire thesis on this particular file, and I'm due to graduate in a month's time.

Every time I try to open indesign it goes to a black screen and crashes

I have the most updated version of InDesign however it keeps crashes every time that I open it.

I'm working in Windows 10, Adobe InDesign version 16. I only recently updated to this version and it is unusable. At first it allowed me to open an *.indd file, but then refused to open another until I rebooted. I did this multiple times with a group of files that I need to complete. After a day of this, now InDesign 16 crashes without ever opening whether I try to open it on its own or through clicking on an *.indd file. I then removed it and installed version 15.1.3, but when I attempt to open my files, it says they were modified with v16 and it has to convert them to an older version. I click Convert, and it just sits there and never resolves. I am truly screwed in that I cannot open my files in either version now. I have found numerous complaints online about this very issue, but Adobe continues to put this update on Creative Cloud and encourages users to download it. We need real solutions now.

Cannot seem to get InDesign to open at all since buying new MacBook Pro running Catalina 10.15.7. It opens normally at first, then get the rainbow spinning wheel of death and have to force quit. Same thing happens in InDesign 2019. Have trashed preferences, repaired permissions, granted global permissions for all of Adobe's support folders, used Adobe Cleaner to remove all Adobe files and reinstalled everything from scratch. Spent an hour with Adobe tech support this morning and he could not get this problem fixed. Am very open to suggestions! What would be the next step?

BUG REPORT: InDesign 2021 crashes on startup on mac OS 10.15.6. Adobe crash report suggested deleting preferences file. This file no longer exists under this OS. Need workaround, app is unuseable

Illustrator and Adobe Acrobat are faulty, too.

Catalina 10.15.7
CC 2021
InDesign 16.0

Absolutely impossible to work. Seems like font compatibility, but maybe something else entirely. It opens the file, very painfully slow, checking for a while, finally clearing preflight to green. Then no matter what tool is used it changes to the not responding mode. Multiple updates, clearing preferences, etc. didn't help. Extremely frustrating.

Under OSX 10.15.7,
AMD Radeon R9 M370X
Type:GPU
Bus: PCIe

Intel Iris Pro
Type:GPU

InDesign freezes. I'm just working, and it freeze. Or sometimes it happens when I open another window, and then I can't back to Adobe Indesign, I have to force the program to close.

InDesign freezes, then stops responding when I open more than one document at a time. I'm running version 15.1.1 on Windows 10 x 64 Enterprise with Xeon processor, 32 G ram, and discrete graphics.

Task manager shows multiple instances of Adobe CEP HTML engine in the drop down of the InDesign task.

I need to be able to have more than one Indesign file open at a time without crashing the computer, so your help is appreciated.

Yes! I am having the exact same problem. Just updated and have restarted 5 times since. And when I force quit Indesign, I actually have to restart my machine because the program wont relaunch. It just hangs around in the background doing nothing. Hopeless!!!

after updating to 15.0.3, I have had CONSTANT issues with Indesign. (and Adobe Acrobat Pro) . Receive a CONSTANT not responding message. Extremely frustrated. Cannot get my work finished. Things are taking more than double the time they should. Something as simple as turning a page can take a entire minute or two. Wish I never updated.