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Megan

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3 results found

  1. InDesign crashes/freezes on launch all the time

    96 votes

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    73 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

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    Megan commented  · 

    after updating to 15.0.3, I have had CONSTANT issues with Indesign. (and Adobe Acrobat Pro) . Receive a CONSTANT not responding message. Extremely frustrated. Cannot get my work finished. Things are taking more than double the time they should. Something as simple as turning a page can take a entire minute or two. Wish I never updated.

    Megan supported this idea  · 

  2. In Design 15.0.2 freezes up and is extremely slow

    3 votes

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    2 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Admin →
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    Megan supported this idea  · 

  3. I lost all Save, Save As, Undo functionality (everything is grayed out). To save my work, I have to export as an IDML .

    130 votes

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    218 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

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    Megan commented  · 

    same problem, first time this has happened...ugh! what's the fix?!

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