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bethan

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  1. InDesign crashes/freezes on launch all the time

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    55 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
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    Fixed via KBDoc  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    There are many internal as well as external factors that can cause the InDesign application to crash/freeze/hang.

    A few workarounds are listed at https://helpx.adobe.com/in/indesign/kb/crash-on-launch.html.

    We would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

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    bethan commented  · 

    BUG REPORT: InDesign 2021 crashes on startup on mac OS 10.15.6. Adobe crash report suggested deleting preferences file. This file no longer exists under this OS. Need workaround, app is unuseable

    bethan supported this idea  · 

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