Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.
We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.
We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.
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Anonymous commented
Catalina 10.15.7
CC 2021
InDesign 16.0Absolutely impossible to work. Seems like font compatibility, but maybe something else entirely. It opens the file, very painfully slow, checking for a while, finally clearing preflight to green. Then no matter what tool is used it changes to the not responding mode. Multiple updates, clearing preferences, etc. didn't help. Extremely frustrating.
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tequila sy commented
Under OSX 10.15.7,
AMD Radeon R9 M370X
Type:GPU
Bus: PCIeIntel Iris Pro
Type:GPU -
Marketing Tecnilima commented
InDesign freezes. I'm just working, and it freeze. Or sometimes it happens when I open another window, and then I can't back to Adobe Indesign, I have to force the program to close.
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Bryan commented
InDesign freezes, then stops responding when I open more than one document at a time. I'm running version 15.1.1 on Windows 10 x 64 Enterprise with Xeon processor, 32 G ram, and discrete graphics.
Task manager shows multiple instances of Adobe CEP HTML engine in the drop down of the InDesign task.
I need to be able to have more than one Indesign file open at a time without crashing the computer, so your help is appreciated.
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Niqui Branchu commented
Yes! I am having the exact same problem. Just updated and have restarted 5 times since. And when I force quit Indesign, I actually have to restart my machine because the program wont relaunch. It just hangs around in the background doing nothing. Hopeless!!!
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Megan commented
after updating to 15.0.3, I have had CONSTANT issues with Indesign. (and Adobe Acrobat Pro) . Receive a CONSTANT not responding message. Extremely frustrated. Cannot get my work finished. Things are taking more than double the time they should. Something as simple as turning a page can take a entire minute or two. Wish I never updated.