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[ID-4208669]QR-Code Generator Problems with Umlauts in vCards

In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

please see attached one example

Kind regards from germany

Max

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Max Behnen shared this idea  ·   ·  Report…  ·  Admin →
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Under Review  ·  amaarora responded  · 

Thanks for reporting. We will review the issue shortly

-InDesign Team

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  • Michael commented  ·   ·  Report

    same here. Please, Adobe, there's a few people out here on the planet who need to use more than just the reduced character set of English language. I find it pretty embarassing that in the year 2021 this can still be an issue in a software. I grew up with these kind of things in the early days of computing and web design, but hello ... still?

  • David commented  ·   ·  Report

    hello, when you fix that?

  • Michi commented  ·   ·  Report

    Same issue here. Please fix it.

  • Chris commented  ·   ·  Report

    When will you solve this little Problem? It still exists and its annoying. really embarrassing for adobe. And we pay for this a lot of money :-/

    Its so frustrating!

  • Anonymous commented  ·   ·  Report

    Hi, InDesign team. I have the same Issue with the reader of my iPhone camera and the special characters like é á or the letter ñ in spanish. When I read back the QR code they are replaced with some other symbols, just like said above on the post.

    I hope you could do something about it.

    Kind regards

  • Yosh commented  ·   ·  Report

    How come this is not fixed yet!?

  • Claudia commented  ·   ·  Report

    We've got the same problem in German language with Ä Ö Ü.
    You can't scan the codes with with an iphone. With Android it's working.

    Please fix.

    Thank you!!!

  • Vojta Lunga commented  ·   ·  Report

    Adobe, fix it please. Wrong characters in Business Card are shame :-(

  • guido commented  ·   ·  Report

    qr code business card generated don´t read in correct form. Specials characters like á or é are incorrectly presented in iphone qr code readers.

  • Anonymous commented  ·   ·  Report

    Completely agreed with you!
    The problem is that the datas are not encoded in UTF.
    Other QR code generators (in the web) can do this so Adobe should also be able to do it.
    I spent 1 hour chatting with support to learn that is not possible within Indesign!

  • Ibrahim Ozdemir commented  ·   ·  Report

    Generated QR codes in Business Card Section with non-English letters does not resolve correctly with Contacts App in iOS

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