Skip to content

Bug details

← Adobe InDesign: Bugs

[ID-4208669]QR Code Generator Problems with Special Characters in vCards

In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

please see attached one example

Kind regards from germany

Max

97 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Max Behnen shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Available in Prerelease Builds  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded  · 

Fix for this issue is available in the latest PreRelease build (20.1.0.28) of InDesign available via Creative Cloud Desktop application (look under the Pre-release tab).


If you would like to join InDesign PreRelease program, do the following:

* Go to https://www.adobeprerelease.com/

* Sign in with your Adobe ID (Email address associated with your Adobe account)

* Click Available Programs

* Find InDesign Prerelease and click Join


--

Adobe InDesign team

Show previous admin responses (2)

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Marcus Brunström commented  ·   ·  Report

    This is actually quite terrible. To not UTF encode is a disaster! Fix it!

  • Max Behnen commented  ·   ·  Report

    Yes please the new version 17.0 still has this bug

  • Ralf commented  ·   ·  Report

    Hi, is there any progress because of this problem? it was posted over a year ago.

    Kind regards

  • Vilhelm von Platen commented  ·   ·  Report

    I found a workaround to this, using data merge.
    When you create the source data for data merge like in https://www.tech4pub.com/2015/02/03/indesign-cc-tip-adding-qr-codes-with-data-merge/, you can specify vcard version 3.0 instead of 2.1 and then the issues goes away. Terribly annoying if you only need to make one or a couple of codes, but it works.

    I used the concatenation function in excel to generate the vcard data from existing cells of data. Also terribly annoying.

    This function from adobe "works" but is not really usable. Really makes you wonder what they do with our money.

  • Iben Busch commented  ·   ·  Report

    That was November 2020.... September 2021 - It is still not fixed..

  • as commented  ·   ·  Report

    same problem still there...
    thanks for updating vcard to 3.0 in indesign very very soon.

  • mru commented  ·   ·  Report

    same hereI fix it immediately, please!

  • Michael commented  ·   ·  Report

    same here. Please, Adobe, there's a few people out here on the planet who need to use more than just the reduced character set of English language. I find it pretty embarassing that in the year 2021 this can still be an issue in a software. I grew up with these kind of things in the early days of computing and web design, but hello ... still?

  • David commented  ·   ·  Report

    hello, when you fix that?

  • Michi commented  ·   ·  Report

    Same issue here. Please fix it.

  • Chris commented  ·   ·  Report

    When will you solve this little Problem? It still exists and its annoying. really embarrassing for adobe. And we pay for this a lot of money :-/

    Its so frustrating!

  • Anonymous commented  ·   ·  Report

    Hi, InDesign team. I have the same Issue with the reader of my iPhone camera and the special characters like é á or the letter ñ in spanish. When I read back the QR code they are replaced with some other symbols, just like said above on the post.

    I hope you could do something about it.

    Kind regards

  • Robert B. commented  ·   ·  Report

    Polish characters on iphone is missing. Android work OK.
    Iphone Xs photo qr scan.

  • Yosh commented  ·   ·  Report

    How come this is not fixed yet!?

  • Anders Rohweder commented  ·   ·  Report

    I agree! and it's still not working (sept. 26. 2019) But it's only on iPhones VCF cards. Not Android...

  • Claudia commented  ·   ·  Report

    We've got the same problem in German language with Ä Ö Ü.
    You can't scan the codes with with an iphone. With Android it's working.

    Please fix.

    Thank you!!!

  • Marianne Skettrup commented  ·   ·  Report

    Fix the bug so that the danish letters æ.ø.å also can be transferred to vCard (business card) unchanged when the vCard generated in the Indesign QRcode generator gets scanned.

1 3

Adobe InDesign: Bugs: Others

Categories

Feedback and Knowledge Base

(thinking…)