To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team

We have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

—
Adobe InDesign Team

I had a book for PDF distribution I originally created in 2009 and didn't touch it until I decided to create a print edition. I updated every file, had to relink things, etc. Everything worked. Preflighted green. It's a 370pp book with about 200 linked files. Each page has at least 3 linked indesign files.

Preflighting worked. I went to print to pdf from the book menu and it would get to say p40 or so and then ID would just disappear crash. I watched what page it was on and started to break down the print to where ID crashed. I could isolate docs that caused the crash, but then I could always print just that doc by itself. Then I would grab another small group, try and print, find where it crashed, isolate it, and print it by itself. Made no sense. I spent 3-4 hours attempting to get through the book feeling something else was wrong. I have a huge series of books to produce in a similar format, so I didn't want to do this goofy one by one solution.

I read on another forum to maybe recreate the book itself. File > New > Book. I did that - got all the single ID files in there. 50+ main files, 370pp. I exported to PDF and all 370 pages rendered to one PDF on the VERY FIRST TRY.

I recommend creating a new book! Though I had saved it many times, letting ID update it over the years / versions, there was some cruft in there somewhere across those versions that simply creating a new book eliminated. YMMV!

The book is the "Big Book of Font Combinations" if you are curious as to why I needed so many ID files. They are layered on each other, and mixed-and-matched. Print version on Amazon / BN coming shortly!

Hello. I have been having this same issue. I have done research and have yet to find any helpful insight as to how to fix this issue. I have also updated my InDesign software to the newest version and still have the same issue.

Hi,
Myself Sanyam Talwar from InDesign Engineering team, I am currently investigating the current issue.

During our analysis of issue mentioned in the thread, we found that you had reported a crash with an older release of InDesign.

We have released InDesign CC2019.0.1 with lot of stability fixes. If you are not on 14.0.1.209 then I would recommend you to upgrade to latest version as it is more robust.

If you still face an issue with the latest release, please submit the crash report. Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html

Also, Please send the following information to santalwa@adobe.com.
• OS
• System configuration
• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
• Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

Regards
Sanyam Talwar

Wanted to add that part of the cause could be hyperlinks to other documents. I do this in the Table of Contents and throughout. The Table of Contents took a ridiculously long time to open.