Pasteboard size difference between CC 2017 and 2018 causes page view jump
This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if I do this first action with the pasteboard hidden.
It does seem that changing the pasteboard margins in preferences sidesteps the issue by changing the sizes of all of the pasteboards at once. It took me several days to figure out what was happening/decide that I wasn't just going crazy and find that, though, and I'll have to remember to do this with every CC 2017 document I open to work on, which isn't ideal.
Kay Gee
shared this idea
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.
If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details. We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team
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To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.
If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details. We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File -> Package)Adobe InDesign team
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Maik
commented
Same here. My vertical marging is 10 mm and a CS6 created but CC saved document would show a marging of 1 inch until you move an object.
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Kay Gee
commented
Current version of InDesign CC 2018 is 13.0.1.
