214 results found

1. Create outlines in a document with conditional text crashes

   I have four InDesign templates created, two use conditional text while the other two do not. I have no problem creating outlines of the document without the conditional text. Every time I try to create outlines of a page in a document with conditional text, I get the endless spinning wheel and have to force quit.

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest InDesign version 15.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

2. Creating a catalogue with a large table FREEZING in indesign CC 2019

   We've been making a large catalogue pricelist for over 13 years using indesign.

   We're now stuck on the 2017 (12.1.0) version.
   We want to update it, but in the latest version, importing our pricelist from excel into a table, slows the whole thing down to an unworkable speed.

   info:
   the table is around 13000 rows by 10 columns. so not small.
   it does import in the 2017 version. slow to import in both, but can use and work on after import in 2017 version.
   2019, freezes when scroll used, and take 1-3 mins to unfreeze. Scroll again or do anything much else and freezes again.
   I can see it's using 100% of 1 CPU core. And I know Indesign is built in a way that it can only use 1 CPU core! (please fix this!!!!)

   We've been making a large catalogue pricelist for over 13 years using indesign.

   We're now stuck on the 2017 (12.1.0) version.
   We want to update it, but in the latest version, importing our pricelist from excel into a table, slows the whole thing down to an unworkable speed.

   info:
   the table is around 13000 rows by 10 columns. so not small.
   it does import in the 2017 version. slow to import in both, but can use and work on after import in 2017 version.
   2019, freezes when scroll used, and take 1-3 mins to unfreeze. Scroll again or do anything… more

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   FIXED  ·  3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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3. Master page image appear in wrong page in page layout 32(page number) indesign CC 2017.0

   1 . Indesign Version CC 2017.0
   2. Master page image appear wrongly in page 32. If we go to CO master page and change the position of the image on the master page, the image on 32 will get disappear. But if open same file CC 2017.1 we don't have that image.
   3. In page 32 master page image was appear wrongly, Actually that image was not to come there.

   1. In page 32 only text has to be there.

   2. I attached indesign file and link and also the video showing the issue in the below link
      https://we.tl/t-OvxpJfK5RM

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Issue found fixed in CC 2018/2019.

   —
   Adobe InDesign team

4. Hex Value in Swatch Dialog Does Not Update

   InDesign 13.1 Create a new RGB or edit an existing RGB swatch. Note the Hex value in the dialog box. Switch to a different color mode and change the color values. Switch back to RGB mode. The Hex value does not update to match the new color values.

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   2 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

5. [ID-4260022][ExtendScript] Folder.prototype.create fails on macOS/InDesign 20.1

   Something has broken in ExtendScript's Folder.prototype.create method on MacOS and Indesign 20.1.

   To test yourself, save the following script to your disk, and run it in Indesign.

   
   (function () {
   
       var scriptFolder = File($.fileName).parent;
       var deepFolder = Folder(scriptFolder + '/A/B/C/D');
   
       if (!deepFolder.exists)
           deepFolder.create();
   
       if (deepFolder.exists) {
           alert('Folder created successfully.');
       }
       else {
           alert('Failed to create folder "' + deepFolder.fsName + '".');
       }
   
   })();
   
   

   Expected Result:
   Prior to this bug, this script would successfully create the folder and subfolders, in the same folder as the script is saved.

   Actual Result:
   Each time the script is run, it creates only one more level of sub folder. So the first time run it creates folder "A", then the next time run it creates "B" etc.

   See also this thread on the forum.

   Something has broken in ExtendScript's Folder.prototype.create method on MacOS and Indesign 20.1.

   To test yourself, save the following script to your disk, and run it in Indesign.

   
   (function () {
   
       var scriptFolder = File($.fileName).parent;
       var deepFolder = Folder(scriptFolder + '/A/B/C/D');
   
       if (!deepFolder.exists)
           deepFolder.create();
   
       if (deepFolder.exists) {
           alert('Folder created successfully.');
       }
       else {
           alert('Failed to create folder "' + deepFolder.fsName + '".');
       }
   
   })();
   
   

   Expected Result:
   Prior to this bug, this script would successfully create the folder and subfolders, in the same folder as the script is saved.

   Actual Result:
   Each time the script is run, it creates only one more… more

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   1 comment  ·  Scripting  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is available in the latest InDesign Release version 20.2, available via Adobe CCD app.

   
   

   --

   Adobe InDesign team

6. [ID-4256670]InDesign crashes while navigating through Parent Pages in Pages Panel

   InDesign 20.0

   Click on the first parent page in the panel and use option + page down to navigate. When you reach a parent page that is not used in the document, you can go no further.

   Click the last parent in the panel and use option + page up to navigate. Either the selection jumps to the first parent page in the panel or InDesign crashes.

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   FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2025(v20.0.1.032). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Adobe InDesign Team

7. Importing Excel unformatted table text-based formulas import as "-1"

   1. Indesign 17.4

   2. steps to reproduce:
      a) In Microsoft Excel (for Mac version 16.63.1), in cell A1 add "Some text"
      b) in cell B1 add formula "=A1"
      c) save excel document .xlsx
      d) Import into indesign as Unformatted Table

   3. expected result: table cell A2 contents should be "Some text", same as A1

   4. Actual result: table cell A2 contents is "-1"

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   5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is available in the latest release of InDesign 18.2.1

   Please update InDesign to the latest from Creative Cloud Desktop app.

   
   

   --

   Adobe InDesign team

8. Variable font issues when exporting to PDF

   The "%" sign is showing an issue when I export to PDF. The font works with all other programs and the creators of the font have verified it is made to specification, but InDesign PDF export has an issue with it.
   Font is RobotoFlex

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue got fixed in InDesign v. 17.1, please update to this version to get the fix.

   
   

   --

   Adobe InDesign team

9. InDesign 17.0.1 Background Tasks Icon in Dark Mode

   In the new InDesign 17.0.1, the background task swirl is black instead of white in dark mode. (please see attached). Thx!

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This is fixed in InDesign version 17.2

   
   

   --

   Adobe InDesign team

10. QuickLook preview?

    Almost every file on my computer is a Space Bar press away from a quick glance to review it's content. Many even allow for scrolling through the pages of a pdf or presentation, but InDesign still only displays and icon. Even with "Always save Preview Images with Document" selected.
    I've seen this issues being discussed back to 2007 and it still hasn't been addressed beyond "use a 3rd party"... that's a terrible answer to missing features.

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This feature is available in the latest version of InDesign - InDesign 2023.

    
    

    --

    Adobe InDesign team

11. Crashed dialog windows

    Steps to reproduce: First time launch, opened file and didnt dismiss tour window, then opened second file with missing font
     
    Result: both the tour window and the missing font window became stuck open with no way to dismiss either

    Expected: To be able to clear one, then the other
     
    System info
        Application: InDesign v16.3.0.5
        OS: macOS v11.2.3, RAM: 16.00 GB, CPUs (logical): 8

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    1 comment  ·  Apple Silicon Support  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue has been addressed in the recent versions of InDesign.

    
    

    --

    Adobe InDesign team

12. small window when packaging files

    InDesign 2021: When I go to package a file the window that comes up is now small. It used to be larger. I have to expand it every single time I want to package so I can see my folders. Is there a fix to put it back to the original size or if I adjust it can stay the same size?
    See attached files please.
    Thank you so much for your help.
    Vicky

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2021(v16.1.0.20). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign Team

13. HSB Swatch Displays incorrectly with Color Settings OFF

    On Mac, when using the setting "Emulate Adobe InDesign 2.0 CMS OFF" in Color Settings, HSB color swatches display incorrectly on the page. For example, a light pastel would display as royal blue. When using "North American Prepress 2" or "North American General Purpose 2" settings, the color is displayed correctly.

    Also, the automatic names InDesign provides when using "Add Unnamed Colors" in the Swatches panel show incorrect values. See attached.

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    0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is available in the latest InDesign release 16.2.1

    Please update to this latest version to get the fix.

    —
    Adobe InDesign team

14. Tutorial image link is broken.

    I can't find InCopy UserVoice, so leave a message here.
    The image display on the page below is not working properly.
    Why don't you check the link again?

    https://helpx.adobe.com/kr/incopy/using/workspace-basics.html

    And if you have InCopy UserVoice, please tell me where it is.

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The page https://helpx.adobe.com/kr/incopy/using/workspace-basics.html has been updated.

    —
    Adobe InDesign team

15. CC LIBRARY BUG/ISSUE / indesign 2021 16.0

    In photoshop when I click on an asset in cc libraries to edit that was created in INDESIGN - Indesign does not open to allow me to edit that asset. INDESIGN previous version would launch automatically when an asset was clicked to edit!

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.1
    Please update to this version to get the fix.

    —
    Adobe InDesign team

16. Inline Text Frame beside another inline Text Frame when Auto-Size

    • Make Text Frame and write word "Second".
    • Cut the Text Frame.
    • Make larger Text Frame and paste the "Second" Text Frame inside.
    • Select the character represented the Text Frame copy and paste before without any space between.
    • Select the second one change Auto-Size to Height Only.
    • Select the first one and change Auto-Size to Height Only.
    • Crash!

    • 

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

17. 15.1.2 inserting ANY html is not working

    Version:
    bug only appears on inDesign 15.1.2 on OSX.
    I tested on inDesign 15.1.1 and inDesign 14.x and it had no issue.
    I also tested on inDesign 15.1.2 on Windows and it had no issue.

    Steps to reproduce the issue:
    -click on "object" -> "insert HTML code" then click "ok". changing the HTML snippet or not make no difference.

    Expected result:
    an HTML item is added and previewed correctly without any error message

    Actual Result:
    The preview of the HTML snippet is not working and after a few seconds, a dialog modal appears saying "Waiting time exceeded for HTML renderer. A poster image could not be generated."

    This is very annoying when using this feature manually and even more annoying when using a script that adds HTML elements because this message will appear and block inDesign every 10 seconds for each element created this way. Even a small document with 1 HTML item per page and 20 pages will be blocked for a few minutes.

    Version:
    bug only appears on inDesign 15.1.2 on OSX.
    I tested on inDesign 15.1.1 and inDesign 14.x and it had no issue.
    I also tested on inDesign 15.1.2 on Windows and it had no issue.

    Steps to reproduce the issue:
    -click on "object" -> "insert HTML code" then click "ok". changing the HTML snippet or not make no difference.

    Expected result:
    an HTML item is added and previewed correctly without any error message

    Actual Result:
    The preview of the HTML snippet is not working and after a few seconds, a dialog modal appears saying "Waiting time exceeded for HTML renderer.… more

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has also been fixed in the latest update of InDesign 2020 (ver. 15.1.3).
    Please update InDesign 2020 to version 15.1.3 to get the fix.

    — Adobe InDesign team

18. Share for review: drawing annotations wonky

    When drawing annotations in Share for Review, the tool doesn't draw where my cursor is, and the line I have drawn moves as I move the cursor.

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

19. TYPO IN POLISH LANGUAGE VERSION

    There's a typo in polish language version (marked on the picture).
    It should be "powiel" not "powile".

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

20. Wrong translation of “Publish online” UI in Czech language

    Please correct wrong translation of "Single" and "Spread". In the latest version of InDesign the translation means "One FIle" and "Extension", crazy, isn't it? Please follow the long established terminology developed in old days when you did ask humans to translate UI items and you did consult it with local experts: the names are correct in InDesign PDF export dialog, so why don't you reuse the correct terminology?
    The correct form is "Stránky" and "Dvojstránky".

    !!! PLEASE stop using robots or Google Translate for new features in InDesign !!!

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    1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This issue was fixed in one of the releases of InDesign version 2022.

    Closing this as Fixed.

    
    

    --

    Adobe InDesign team