191 results found

1. Can't copy paste elements in Indesign 2020 - results in crash

   When I try to copy some elements a message appears that I'm tryging to paste something, but I'm tryging to copy. If I press ok then it crashes. So, again, if I press CMD-C for copy, then I get the message that I'm about to paste something.. PLEASE FIX it soon - what ever it is..

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the update process.

   —
   Adobe InDesign Team

2. Adding text to "chained" anchored textframes causing complete crash when text is added to one of the first three frames

   Indesign 2020, Version 15.0.1, iMac with Mac OS 10.15.1:

   We have hundreds of documents created in Indesign 2019 with "chained" anchored textframes, sometimes 4, sometimes 5 frames in a row. Frames are set to automatical height adjust. When text is added to one of the first three frames causing the frame to become higher than before Indesign chrashes completely without warning. Adding text to frame 4 or 5 does NOT create a crash! Same files work perfectly under Indesign 2019. Problem occured with first version of Indesign 2020, and remains after recent update.

   Would love to attach an Indesign testfile, but the contact form does not allow ".indd"-files...? I attached a video instead. First I add text to the fourth frame, and everything is fine. Then I add text to the second frame, and when I reach the end of the line (which should cause a linebreak and height-addition to the frame) Indesign crashes completely, without warning, without freezing before, and I am force-returned to the desktop.

   Indesign 2020, Version 15.0.1, iMac with Mac OS 10.15.1:

   We have hundreds of documents created in Indesign 2019 with "chained" anchored textframes, sometimes 4, sometimes 5 frames in a row. Frames are set to automatical height adjust. When text is added to one of the first three frames causing the frame to become higher than before Indesign chrashes completely without warning. Adding text to frame 4 or 5 does NOT create a crash! Same files work perfectly under Indesign 2019. Problem occured with first version of Indesign 2020, and remains after recent update.

   Would love to attach an Indesign testfile,… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The fix for this issue is now available in the latest InDesign version 15.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

3. Wrong translation of “rule” in Czech version of InDesign 2020

   Please stop using Google Translate to translate Adobe UI to Czech language.

   The new feature Column Rules is translated into Czech language as Regulations for Columns! (Pravidla pro sloupce) This is totally wrong! It should read “Linky mezi sloupci” (lines in between columns). Also the word “linie” is wrong, it is not used by designers. You should use “linka” as it is already in use in other UI dialogs in InDesign.

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

4. Impossible d'envoyer le "rapport d'incident" à cause du mél

   Le rapport d'incident n'est pas envoyé car l'adresse mél qui existe bien n'est pas reconnue. Cf. copie d'écran en PJ.
   Indesign CC 2019, Windows 10.

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the update process.

   —
   Adobe InDesign team

5. Footnote reference disappears when adding Unicode 1D513 into line

   I am using InDesign 14.0.2.

   We are a book publisher, and we sometimes use a special character in some of our academic work: a gothic P—the Unicode character 1D513 (Mathematical Fraktur Capital P). See: https://www.fileformat.info/info/unicode/char/1d513/index.htm

   However, it does something very wonky with footnotes, which seems to be a bug. If we insert this character—Unicode 1D513—in the same line as a footnote reference, it makes the footnote reference disappear. The footnote stays in place. We have tried different fonts, but it doesn't seem to be font dependent. However, if it is in the same line, but after the footnote reference, it still appears. So it seems to be some strange interplay of this unicode character and the footnote references.

   I don’t know if there are any other characters that do this, but it doesn’t seem to be font dependent. The only way we are able to make the footnote reappear is to make the paragraph use the Adobe Paragraph Composer, instead of the Adobe World-Ready Paragraph Composer. However, this too is a problem because the paragraphs that use this particular Unicode character often have other languages in them as well, such as Hebrew, and we need the World-Ready Paragraph composer on to make those work, so we can’t just switch that so easily.

   See the attached InDesign document for an example of what happens. You’ll notice the special character P is right before the second footnote, but it is completely invisible, while still being “there.”

   I don’t know if this bug goes beyond this particular Unicode character or not, but it seems strange that InDesign footnotes are not playing well with it.

   Thanks for your help.

   I have an InDesign file if you need a sample, but the uploaded won't let me attach it. Can I email it to someone?

   I am using InDesign 14.0.2.

   We are a book publisher, and we sometimes use a special character in some of our academic work: a gothic P—the Unicode character 1D513 (Mathematical Fraktur Capital P). See: https://www.fileformat.info/info/unicode/char/1d513/index.htm

   However, it does something very wonky with footnotes, which seems to be a bug. If we insert this character—Unicode 1D513—in the same line as a footnote reference, it makes the footnote reference disappear. The footnote stays in place. We have tried different fonts, but it doesn't seem to be font dependent. However, if it is in the same line, but after the footnote reference, it… more

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in InDesign 2020. Please try this out.

   —
   Adobe InDesign team

6. Bug: Mac AppleScript change text returns replacement except last character

   Search ("find what") and replace ("change to") does not return the expected results when replacing text. It truncates the replacement by one character.

   Steps to reproduce
   1. Create a new InDesign file (see attached test.indd)
   2. Create a text box
   3. Add text in the text box including the word "test"
   4. Run the following script (see attached) test.scpt
   5. Expected the return results to be "foo" but it returns "fo"

   tell application "Adobe InDesign CC 2019"
   set find text preferences to nothing
   set change text preferences to nothing
   set properties of find text preferences to {find what:"test"}
   set properties of change text preferences to {change to:"foo"}
   tell document 1
   set _r to change text
   return _r's first item as string
   end tell
   end tell

   Environment
   ProductName: Mac OS X
   ProductVersion: 10.13.6 (High Sierra)
   BuildVersion: 17G65

   Adobe InDesign 14.0.1
   AppleScript 2.7
   Script Editor 2.10 (194)

   Search ("find what") and replace ("change to") does not return the expected results when replacing text. It truncates the replacement by one character.

   Steps to reproduce
   1. Create a new InDesign file (see attached test.indd)
   2. Create a text box
   3. Add text in the text box including the word "test"
   4. Run the following script (see attached) test.scpt
   5. Expected the return results to be "foo" but it returns "fo"

   tell application "Adobe InDesign CC 2019"
   set find text preferences to nothing
   set change text preferences to nothing
   set properties of find text preferences to {find what:"test"}
   set properties… more

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

7. Not compatible with Win10 1809?

   On Windows 10 v1809 trying to start Indesign v14.0.1 - crashes "dll is either not designed to run on windows 10 or it contains an error .... Error 0x000008b ... please contact vendor"

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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is available in InDesign 14.0.2
   Please update to this version of InDesign for resolution of this issue.

   —
   Adobe InDesign team

8. Turning facing pages back on makes first Master page a spread

   This is a new issue that did not exist before: 1. I have a facing-page document with single Master pages (one for the left and one for the right). see "step-1.jpg"
   2. I turn off facing pages. see "step-2.jpg" 3. I turn on facing pages again and it automatically turns the first Master page into a spread (which in-turn alters the layout of the entire document). see "step-3.jpg" How do I fix this so that re-checking facing pages keeps that Master pages as singles?

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

9. PDF Comments Insert Issues

   PDF Comments do not insert at the correct location when the Insert is marked at the start or the end of a paragraph. The insert at the start of the paragraph instead gets inserted at the end of the previous paragraph. The insert at the end of a paragraph instead gets inserted before the final character (tested with period and question mark and happened with both).

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

10. Margins – Irrelevant error message

    CC2019 14.0.1 MacOS
    If I have a custom size page in the document (with it's own custom margins), that is smaller than the documents default margins – I get an error message every time I make InD active.

    To repoduce:
    -Make new document – A4 with 20 mm margins
    -Add one page
    -Change margins on new page to 0 mm
    -Change with of new page to 10 mm width
    -Hide InDesign
    -Reactivate InDesign – Error message shown

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    0 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

11. Index Panel's Update Preview Button Causes Hard Crash

    The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

    I figured out what causes the crash with 100% reproducable results. Here's how you do it.

    1) Create a multi-document book.
    2) Open one document in the book.
    3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
    4) Open a different document in the book.
    5) Repeat step 3 in this different document, with the same entry data.
    6) In the Index panel you will see two entries that are both three layers deep. Toggle the layer arrows and then double click the second layer heading of 'breed'. Delete the text in the box and hit enter.
    7) You will notice in the Index panel that there is a blank space beneath 'dog' and above 'beagle.'
    8) Now click the 'cycle' refresh button at the bottom of the Index panel.
    9) InDesign will crash.

    From a programming perspective I suspect this has something to do with no data being in the entry's second layer. It's finding 'null' and crashing.

    The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

    I figured out what causes the crash with 100% reproducable results. Here's how you do it.

    1) Create a multi-document book.
    2) Open one document in the book.
    3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
    4) Open a different document in the book.
    5) Repeat step 3 in this different document, with the same entry data.
    6) In the Index panel you will see two… more

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    FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix of the issue is now available in InDesign’s latest update.
    Please upgrade to the latest version InDesign CC 15.0.2 for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —
    Adobe InDesign team