16 results found

1. 18.4 and 18.5 exported PDF corrupted

   Hi guys,

   Our books are printed in house with Xerox Nuvera 288 Presses. We recently faced this issue, and tho it should be addressed in 18.5 updated, we're still facing the same problem in 18.4 with 18.5 (Images attached below) where the whole book is printed out, but have left a single page blank.

   In this example, this page 85 went blank every time we ran it through the press when exported with 18.4 and 18.5, but got no problem with 18.3. This error also happened to 9 out of 10 book titles (exported with 18.4 and 18.5) that we print, which is a major issues for our production.

   The confusion is, all the content in the black page is text base, no special fonts or images, not font issue or errors came up when we exported it out what so ever. We reverted back to 18.3 and all the issues are fixed. I even reverted back to 18.1 and 18.2 to make sure our theory is right, and yes, 18.4 and the new 18.5 are versions that gave us the issue.

   We don't know what actually cause the corruption since there was no error showed, or just the interaction issues between the PDF of 18.4 and 18.5 with the presses.

   I also attached our export setting below (our export setting is unchanged, works completely fine with 18.3 and previous versions)

   Cheers,
   V

   Hi guys,

   Our books are printed in house with Xerox Nuvera 288 Presses. We recently faced this issue, and tho it should be addressed in 18.5 updated, we're still facing the same problem in 18.4 with 18.5 (Images attached below) where the whole book is printed out, but have left a single page blank.

   In this example, this page 85 went blank every time we ran it through the press when exported with 18.4 and 18.5, but got no problem with 18.3. This error also happened to 9 out of 10 book titles (exported with 18.4 and 18.5) that we… more

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   63 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —

   Adobe InDesign Team

2. CC2018 exporting pixelated PDF

   Every export setting is giving same result.. Some have hidden items showing up. all have pixilations. Illustrator is exporting perfectly, I use 1 of 2 export settings for everything we do here.

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   35 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Fix of the issue is now available in InDesign’s latest November’17 update.
   Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

3. PDF Export

   InDesign CC2019 / PDF Export Print (Druck)
   It is no longer possible to export correctly to PDF x3 or x4; and it is no longer possible to change the export settings of colour profiles (for example to FOGRA 39 or ISO Coated etc…)

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   26 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   An update (14.0.1) is now available for InDesign CC 2019. The update contains the fix for this issue.

   Please install this update via the Creative Cloud application.

   Adobe InDesign team

4. Export PDF, cannot cancel background task

   Sometimes, there is no way to cancel a background pdf export task.

   No way to close the document either, only hard quitting works.

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   12 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know your feedback in the comment section.

   Thanks,
   Abhinav Kaushik
   InDesign Team

5. Variable Fonts don't display correct via PDF export

   I'm very excited to see variable fonts in InDesign, thank you!

   However, when using variable fonts in an InDesign document, exported PDFs show overlaps (as in the crossbar of /A), as well as inconsistent stem weights, spacing, and alignments in various glyphs. These issues occur in multiple variable fonts I've tested.

   If I use static fonts or convert fonts to outlines using Type > Create Outlines these issues don't show up. These issues are present when viewing PDFs in both Acrobat and Preview (see screenshots attached). These variable fonts work fine in web browsers and other applications that support variable fonts (FontView etc).

   Please fix this so that PDFs which contain live type show up the same as those where Type > Convert Outlines is used. Thank you.

   I'm very excited to see variable fonts in InDesign, thank you!

   However, when using variable fonts in an InDesign document, exported PDFs show overlaps (as in the crossbar of /A), as well as inconsistent stem weights, spacing, and alignments in various glyphs. These issues occur in multiple variable fonts I've tested.

   If I use static fonts or convert fonts to outlines using Type > Create Outlines these issues don't show up. These issues are present when viewing PDFs in both Acrobat and Preview (see screenshots attached). These variable fonts work fine in web browsers and other applications that support variable… more

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   6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  amaarora responded

   Hi,
   This has been fixed with InDesign version 15.0.2
   Please update to the latest version to check the fix

   Thanks

6. Data Merge not populating fields CC2019

   I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

   This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the PDF, it will have only the placeholders, such as <<Name>> <<Address>>. This happens sporadically but frequently. I cannot say a similar problem never occurred with an earlier version of ID, but I do not remember ever having this precise problem before CC2019. To clarify – it successfully merges many of the records, but starts with a random record in the middle, not the first. Then the unpopulated records are at the end of the PDF output, and I am missing the records that should have been at the beginning. It is very strange. I cannot provide steps to reproduce the problem because it is a random ocurrence. For starters I would just like to know if anyone else has experienced this same problem. Thank you in advance.

   I use Data Merge for variable data production every day. I am using IDCC2019 v14.0.1. iMac 27 inch late 2013. OS High Sierra 10.13.6. Processor 3.2 GHz Intel Core i5. 16 GB memory.

   This problem started with IDCC2019. I link to .csv for data merge. When exporting to PDF, I choose a record range – for example 1-1000. In the PDF result, the first page is not the first record. It is a random record in the middle – for example, 319. It merges records 319-1000. Then the remaining pages of the 1000 page output are not populated – in the… more

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

7. anchor

   1) Version of Adobe InDesign: CC 2018 (latest release)

   2) Steps to reproduce the issues:
   i) Create a text box with type tool. Enter text.
   ii) Create a text field with "buttons and forms" or insert a picture.
   iii) Anchor text field (or picture) to the end of the text in the text box.
   iv) Drag text box into Articles panel.
   v) Ensure "Include Article" is selected.
   vi) Select "use for reading order in tagged PDF" in Articles panel menu.
   vii) Export to PDF (save as interactive is using the text field).

   3) Expected result:

   Text field (or picture) will be tagged (probably within the P tag)

   4) Actual result:

   Text field (or picture) is not tagged.

   The text field (or picture) only tags if they are not anchored and are placed individually in the articles panel.

   When exporting to tagged PDF without use of the Articles panel, the anchored picture will tag, but the anchored text field will not tag. The text field will only tag if it is not anchored.

   1) Version of Adobe InDesign: CC 2018 (latest release)

   2) Steps to reproduce the issues:
   i) Create a text box with type tool. Enter text.
   ii) Create a text field with "buttons and forms" or insert a picture.
   iii) Anchor text field (or picture) to the end of the text in the text box.
   iv) Drag text box into Articles panel.
   v) Ensure "Include Article" is selected.
   vi) Select "use for reading order in tagged PDF" in Articles panel menu.
   vii) Export to PDF (save as interactive is using the text field).

   3) Expected result:

   Text field (or picture) will… more

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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix is available in version 13.1 of InDesign.
   Please update to the latest version available to you via Creative Cloud Desktop application.

   Thanks,
   Adobe InDesign team

8. Through the single page PDF created from facing the text is displayed

   Through the PDF size under specified conditions, will display the text. Print out also confirmed.
   Please see the link below.
   https://forums.adobe.com/thread/2483538

   Translations by Microsoft® Translator

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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in one of the updates to InDesign.

   —
   Adobe InDesign team

9. Exporting Emojis to PDF

   I built a newsletter with the use of the new Apple Emoji "glyphs" in InDesign and when I went to export it as a PDF, it replaced my emojis with random images from my file.

   I talked with Adobe support and learned that only vector emojis can be used in PDFs which is a bit frustrating! Can we update the PDF export capability to include these new emoji features, so we can use the glyphs like I think that they were intended? I'd be a happy camper!! Thank you in advance!

   10 votes

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   It is already fixed and available in CC 2019 builds.
   Closing the thread.

   -InDesign Team

10. form field tag export

    Current version - InDesign CC 2018

    Form field tags are not created when exporting an interactive .pdf with tags.

    To recreate:
    1. Create a form with form fields.
    2. Add everything to Articles pane in order from top to bottom per page.
    3. Export to interactive .pdf, make sure to elect to create tags and set tabbing order by structure.

    Expected result - when the file runs through the Accessibility checker in Acrobat Pro - it passes.

    Actual result - all form fields are missing tags and does not pass the accessibility checker.

    Everything worked great before I updated InDesign on Friday 10.20.18.

    Current version - InDesign CC 2018

    Form field tags are not created when exporting an interactive .pdf with tags.

    To recreate:
    1. Create a form with form fields.
    2. Add everything to Articles pane in order from top to bottom per page.
    3. Export to interactive .pdf, make sure to elect to create tags and set tabbing order by structure.

    Expected result - when the file runs through the Accessibility checker in Acrobat Pro - it passes.

    Actual result - all form fields are missing tags and does not pass the accessibility checker.

    Everything worked great before I updated InDesign… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.
    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
    Thanks,
    InDesign Team

11. InDesign and Acrobat conflict

    I just installed InDesign 2020 15.0. When I try to export a file to PDF I get an error message saying that file is already open, which it is not. Closing Adobe Acrobat and reopening doesn't solve issue, only restarting InDesign does. Hugely inconvenient. I have not been prompted to upgrade Acrobat and I never had that problem with earlier InDesign versions.

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    The issue was fixed in InDesign 2020 (v 15.1.2). The fix is also available in the latest release – InDesign 2021.
    Please update to either of these newer versions of InDesign to get the fix.

    —
    Adobe InDesign team

12. endnote

    There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

    When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

    Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

    Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.

    Matthew

    There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

    When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

    Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

    Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.

    … more

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

13. Indesign cuts off effects on PDF Export

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job like this...)
    Test file, screenshot, video or GIF capturing the issue (optional): see Attachments

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.
    Expected result: A Text with the applied effect
    Actual result: The Effect gets cut off (we almost printed a job… more

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

14. Export PDF is crashing PAC checker due to font issue

    Since version 18.4, sometimes the embedding of specific fonts is causing PAC to get a system error. I know this because I sent my file to Axaio (made-to-tag) when I couldn't figure out why PAC was not working. They told me this started happening since version 18.4, which has something to do with fonts. They suggested finding a TrueType version of the font to get around this bug or download 18.3. I use Indesign all the time and need this bug to be fixed.

    3 votes

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    —

    Adobe InDesign Team

15. Alternate text added to graphic missing in exported PDF when using Articles panel.

    1.) Apply alternate text to graphic using Object > Object Export Options.

    2.) Anchor graphic into frame

    3.) Add containing text frame to Articles panel.

    4.) Export to PDF including tags

    The result is that the exported PDF file doesn't have the alternate text applied

    1 vote

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    Closed: Fixed  ·  Abhinav Kaushik responded

    Issue is now fixed and is part of InDesign’s latest update, Id 13.1
    Please update your InDesign for the resolution of the issue.

    Thanks,
    Abhinav Kaushik

16. Beveled and Embossed image should not flatten during pdf export

    A bug that needs fixing:
    InDesign Version CC, I embedded an image, applied a shear, applied the bevel and emboss effect, when exporting to pdf, it flattens the sheared image and adds a weird bevel in the middle of the image. Screenshot 1 from InDesign, Screenshot 2 from resulting pdf. This needs to be corrected.

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team