Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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  1. Thumb nail of indesign saved files not appearing after 2019 to 2020 update

    Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?

    note -
    -Files still open as normal.
    -Even if I save them in 2020 formate still no icons
    -Other adobe programs since update show Icons.

    30 votes
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    19 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bug: InDesign Index page ranges not working when using "Next use of Style" options

    Adobe InDesign 2020
    15.0.2 x64

    Issue:

    I am trying to create index entries that include a page range (such as 26-29) instead of a single page number using paragraph styles.

    I am having trouble getting the page ranges for my indexed content to update correctly. Specifically, the index entry always only shows the first page of the range in the index pane on the first attempt.

    I can sometimes (but not always) trick it into updating the page range correctly. I attached a video of it finally working after five failed attempts.


    Here is what I tried:

    1 vote
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Data merge

    Data merge doesn't work with UTF-8 unicode file (CSV or TXT).
    The sheet file aren't embbed to indesign project and can't use data.

    It only works with ASCII and SHIFT_JIS but they didn't render well special characters.

    Could you please fix this bug please ?
    Best regards

    3 votes
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!

    Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  5. Footnotes disappear

    v. 15.0.1 x64, Windows

    I am working on a multichapter magazine.

    Every chapter starts with a title and the author’s name. After the name comes a footnote call.

    If I make changes that add or remove a page in a chapter, all the footnotes on the following chapters disappear. They can be recover by removing the asterisk and inserting it again.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Part of this issue was fixed with the latest release of InDesign 15.0.1

    For all new files created with ID 15.0.1 the issue will not come. For older files opened in ID 15.0.1, you will have to resize, move or do some text editing operation to make the footnote appear

    In case you are still facing the issue in new files created post ID 15.0.0 , please share a sample file

    Thanks
    amaarora@adobe.com

  6. Missing Font error after upgrading

    After the upgrading to cc 2019 , the older fonts which were installed in machine is giving missing font error, every time i have to sync the fonts. I am using windows 10 standard edition. Here is the screen shot of the error.

    4 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  7. Critical : can't sync fonts from Adobe

    Critical : can't sync fonts from Adobe :

    Hello, just like this guy below :

    Help! Unable to activate fonts InDesign 2019

    I can't sync fonts on indesign from Adobe Fonts. Nothing works. Tried everything.

    Tried syncing them from the Adobe Font website, tried in Indesign, uninstalled all indesign versions, restarted preferences, uninstalled adobe cloud.

    tried everything,

    Deactivating fonts on adobe font website, reactivating them. Doing the same in the cloud app. No fix.

    FONTS HAVING ISSUES : Source Sans pro, Open Sans, League Gothic, Fire Sans , Fire Sans 2.

    The error message is : "unable to sync one…

    5 votes
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    5 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve seen this issue happen when you have the same Font already installed on your machine.

    So you may try going to where your Fonts are installed on Windows machine – (Control panel > Fonts) and uninstall/remove the Fonts that you are unable to Sync from Adobe Fonts.

    Hopefully, the problem should get resolved.

    Adobe InDesign team

  8. Footnotes flows on the following page even if there is still space on the page where is the reference number

    Indesign CC 14.0.1
    MAC OS High Sierra 10.13.6

    unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
    for this bug, the result of many jobs is very bad

    3 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  9. GREP: Repetition (*, +) at the end of a Positive Lookbehind group doesn't seem to work

    Product: Adobe InDesign CC 2019 (14.01)

    Steps to reproduce:
    - Create a document with the text "abcde"
    - (Case 1) Do a GREP search for "(?<=bc+)d"
    - (Case 1) Do a GREP search for "(?<=bc*)d"

    Expected result: highlight the "d"

    Actual result: Cannot find match.

    Note that searching for "(?<=bc)d" does work, as do of course "(?<b)c*d" and "(?=b)c+d".

    Note also that this applied to GREP Styles in a paragraph style.

    2 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  10. Keyboard commands do not respond in document until text field is selected

    Indesign 14.0.2 x64
    Windows 10

    After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

    I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  11. panels / windows won't open, InDesign doesn't launch 80% of the time

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  12. the file does not exist

    Adobe InDesign CC 2019, pagina inizio, impossibile aprire i file presenti nella cronologia: "il file non esiste, è usato da un'altra applicazione oppure non disponete delle autorizzazione necessarie".

    1 vote
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    It looks like you may be trying to open files that are shown on the Start screen but are unable to do so.

    Please check that the file(s) actually exist at the same location as when they were previously opened/created. If they have been deleted/moved/renamed, etc., the Start screen will continue to show their thumbnails but you won’t be able to open them.

    Let us know if this is not the case.

    Adobe InDesign team

  13. convert

    Click "convert" to open this document..... doesn't do anything!!

    The error message then tells you "You are not currently signed in to the
    CC (which I already am). Please go to Help- > Sign In and enter your Adobe ID. Restart InDesign, then try opening the document again."

    Performing this action does nothing, the error never goes away, you just go in circles.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  14. GREP "Any Double Quotation Marks" wildcard not working as expected

    Version: CC (14.0.1.209)

    While using InDesign's Find/Change GREP feature:

    The following GREP query wont find the matching string even if it exists in the document: (Any White Space) followed by (Any Double Quotation Marks) followed by (Any Uppercase Letter)

    \s"[A-Z]

    This should find any white space followed by any double quotation mark followed by any uppercase letter, however it shows no match.

    The following GREP searches will work, but when combined they do not work:

    \s" will find the white space and the double quotation mark

    "[A-Z] will find the double quotation mark and any uppercase letter

    It seems to…

    1 vote
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  15. installed font missing

    InDesign 13.0.1 on macOS 10.12.6

    One installed font from a family of 6 suddenly started showing as not found. Frutiger LT Pro 67 Bold Condensed was correctly showing, now not.

    I have re-installed InDesign twice, reinstalled the font, and rebooted several times. Font is correctly showing still in Illustrator and Photoshop.

    This is impacting client files and while I have a workaround, I am concerned the problem will occur with other fonts where I don't have a viable solution. (I have another foundry version of that particular font.)

    Screen shots attached.

    many thanks

    9 votes
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    9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. If Paragraph Format uses Shade, only the first line is underlined (instead of all) (Layer Problem!)

    Its not a suggestion, its a bug.
    Under Indesign 13.1, when e.g. a whole page is styled to have a gray shade behind it, and some paragraphs have to be undelined, then ALWAYS the Line before a hard return does not show the underline, because I suppose a layer problem occurs. Indesign seems to see the text on top, then applies the shade and under that the underlining for the text, which won't be shown then. The descenders are shown normally, since they are on top in the text layer. I have not found a way to tell the underline…

    4 votes
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    3 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Hyperlinks not detected

    The "Convert URLs to Hyperlinks" function in the hyperlinks panel is not working properly in CC 2018. Not all the links are detected. There doesn’t seem to be any logic in which links are detected and which are not, it seems very random.

    6 votes
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    6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,

    I tried out with various hyperlinks and the function is working fine for me.

    Please try it out with the latest release and even then if you encountering the same issue,
    please provide sample documents with which you are facing the issue or just add a small video (on WeTransfer/Youtube/Dropbox) and share the link.

    Please do mention your machine configuration like OS, Locale.

    You can also send files/links directly to paawasth@adobe.com

    Thanks & Regards
    Payal Awasthi (InDesign Team)

  18. Incompatible with Windows 10, won't even open

    My Windows 10 laptop simply will not open InDesign.

    3 votes
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    4 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3 votes
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    Need more info  ·  6 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  20. InDesign: 2018, newest update erases all user-saved Workspaces

    Newest update erases all user-saved Workspaces. Newest update to Photoshop 2018 doesn't...argh.

    3 votes
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