861 results found

1. keyboard shortcut issues

   keyboard shortcuts (e.g. T for text tool, V for select tool) do not consistently work. Sometimes I'll press them and nothing will happen

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2. Indesign - Texts keep disappearing with any edits. Have to scroll away and back to see new text

   Macbook Pro 13 M1 2020 - Brand new set up last week
   Indesign Subscription V 16.2.1

   Happening all the time - work taking forever.
   Please advise, this problem is driving me up the wall, any help appreciated

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3. Unable to create a new document in Indesign 2021 (16.2.1)

   Both Idesign 16.2.1 and 16.1 applications open to a black screen with a menu bar at the top. I am unable to create a new document unless I use the legacy settings under Edit. This issue started on June 21, 2021. All previous versions work fine.

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4. can't see content when opening file, covered with red or black blocks or lines

   Issue started with upgrade to InDesign 16.2.1 that when I open file, content appears blank or covered with red or black blocks or lines. I have to repeatedly resize the window in order to work on the page. I also noticed issues when editing text. It only allows me to edit text that is one or two lines above where the cursor appears—very frustrating!

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5. InDesign lags MacOS Catalina when using a screen profile other than sRGB

   Reminder for Adobe not to forget this bug.
   As described here:
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42272869-indesign-slow-in-macos-catalina-when-using-a-calib

   and here:
   https://community.adobe.com/t5/indesign/inddesign-2020-slow-performance-on-macos-catalina-10-15-1/m-p/11031304

   Attached a screen capture of a very simple InDesign document showing the lag when changing the profile of the monitor to anything else than sRGB – even AdobeRGB doesn't work.

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6. InDesign lags MacOS Catalina when using a screen profile other than sRGB

   Reminder for Adobe not to forget this bug.
   As described here:
   https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/42272869-indesign-slow-in-macos-catalina-when-using-a-calib

   and here:
   https://community.adobe.com/t5/indesign/inddesign-2020-slow-performance-on-macos-catalina-10-15-1/m-p/11031304

   Attached a screen capture of a very simple InDesign document showing the lag when changing the profile of the monitor to anything else than sRGB – even AdobeRGB doesn't work.

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   2 votes

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7. Files change to 'Read Only' when I click on 'Save'

   When I have updated to 16.2.1 x64 of InDesign I am experiencing an issue where files are becoming 'read only' once I have clicked save manually. I then have to re-save the document as a new filename and then go back and delete the original. It is happening when I am using Dropbox. I have experienced this using Dropbox at home and in work and has only started to happen once I have clicked 'save' manually with the latest version of InDesign

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8. [GPU Performance issue] ID 16.2.1 introduces GPU lag and stuttering on macOS

   The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

   In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

   Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

   The issue was found on a MacBook Pro with an 8-core Core i9 processor and the AMD Radeon Pro Vega 20 4 GB HBM2 workstation GPU on macOS Catalina 10.15.7 after updating InDesign.

   The same issue also occurred after updating InDesign on another MacBook Pro with a Core i9 and the AMD Radeon Pro 5600M 8 GB HBM2 workstation GPU, on a clean install of macOS Big Sur 11.4.

   GPU Performance is activated, and the Application Frame is active. Even previously, the lag in question was present when the Application Frame was not active, but the solution was to turn it on. Now, sadly it's laggy and choppy on any view. It's usable, but not ultra-smooth anymore.

   Removing preferences and reinstalling InDesign 16.2.1 does not improve performance.

   We want Adobe to make sure that each update is actually improving our quality of life, not leaving the programs slower and less performant than they were previously, causing us to waste more time writing these reports.

   These type of unexpected and unexplained issues discourage us from upgrading, and encourage us to mistrust updates, instead staying on stable versions that work for us. If issues like these are not resolved, this is what I will recommend to people in my industry.

   The InDesign 16.2.1 update for Mac introduces a general lag when panning, scrolling, or zooming in and out, using either the trackpad or the hand tool.

   In the previous version of InDesign, when the Application Frame was active, each one of these actions was completely buttery smooth and GPU-accelerated.

   Now, it's stuttery and choppy, and an overall unpleasant experience (although this was the default level of performance for many previous years of InDesign; however, now that we've seen much better, with software that actually makes use of our powerful hardware, we'd like not to regress).

   The issue was found on… more

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9. InDesign (16.2.1) Keyboard shortcuts stop working after mac goes to sleep

   If my Macbook Air M1 goes to sleep with InDesign running, on waking the keyboard shortcuts no longer work (Space to drag, Option to duplicate etc). The only way to restore the functions is to reboot, after which it's fine again until it goes to sleep again.

   Has anyone managed to find a fix for this? Resetting the preferences makes no difference and it's not a 3rd party software either, I've tested both possibilities and the fault still remains.

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10. Adobe InDesign opening files as read-only

    I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

    https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

    I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached storage.

    I am using InDesign v 16.2.1 on a MacBook Pro (Intel) running Big Sur (11.3.1) and connected to a file server on the network via the SMB protocol. Also I have Sophos Endpoint Protection installed. When attempting to open a file on the file server, InDesign opens it in read-only mode. If I attempt to do the same with Sophos turned off, the file opens read-write. It appears that other InDesign/Sophos/Mac customers have experienced the same issue:

    https://community.sophos.com/intercept-x-endpoint/big-sur-eap/f/discussions/126631/big-sur-11-2-3---intercept-x-10-0-4---adobe-indesign-opening-files-as-read-only

    I am formally requesting a resolution to this issue, as it seems this is a common problem for people working on network-attached… more

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11. Cannot triple/quad click to select more than one line of text (right pane only—left is ok) when using split layout. Adobe Indesign 16.2.1
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12. Issues with document previewing since installing InDesign update (16.2.1)

    Hi, I'm operating a late 2013 27-inch iMac with 3.2 GHz Intel Core i5 processor. Currently running MacOS Mojave 10.14.6

    Since installing the latest InDesign update (16.2.1) I've experienced various document preview issues:
    - images that are contained within circular or other non straight-edged image boxes are not displaying at all.
    - I get either a black box displaying or no box/frame at all. The frame is there because when I hit Select All I can see it but the image simply won't display at all, whatever the Appearance setting is on.
    - However, if I create a JPEG or PDF from the document, the image appears in the PDF or JPEG OK.
    - Also issues with items displaying properly (or at all) when moving between zoom-in/zoom-out settings.

    After posting my experiences on an Adobe User forum I was advised to uncheck the GPU Preview option in InDesign Preferences panel and this has resolved the problems.

    Hi, I'm operating a late 2013 27-inch iMac with 3.2 GHz Intel Core i5 processor. Currently running MacOS Mojave 10.14.6

    Since installing the latest InDesign update (16.2.1) I've experienced various document preview issues:
    - images that are contained within circular or other non straight-edged image boxes are not displaying at all.
    - I get either a black box displaying or no box/frame at all. The frame is there because when I hit Select All I can see it but the image simply won't display at all, whatever the Appearance setting is on.
    - However, if I create a JPEG or… more

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13. publish online analytics

    This failure to load is a disgrace. I need analytics to sell advertising. When is Adobe going to take its Publish Online program seriously?

    9 votes

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14. W key doesn't work in 16.1 or 16.2.1 on Windows 10

    Title says it all. I deleted preferences and restarted the computer, and W just doesn't work to switch the screen mode. I installed 16.0 and W works fine there.

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15. Keyboard Intermittently disabled after opening file

    In InDesign 16.2.1, often when I open files it's like the keyboard shortcuts are disabled. I hit Ctrl+A to select all, or I select something and hit the delete key and nothing happens. I have to close the file, but not InDesign, and then re-open it to make things work correctly.

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16. toolbar missing

    The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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17. toolbar missing

    The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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18. toolbar missing

    The toolbar is unable to be reached. I cannot drag the application window into complete view. I can see that it is there (2nd pic), but I am unable to move the whole window.

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19. InDesign 2021 v16.2.1: Glitchy preview on opening

    InDesign 2021 v16.2.1: I have been experiencing viewing issues with the latest update. Whenever I open a file the preview is either blank (grey) or doesn't show correctly/looks glitchy. This happens on all documents that were previously fine. The preview glitch appears periodically when I'm working on the document as well as first open so I have to either close the document and reopen or, strangely, turn on/off the rulers? I haven't seen this before – any help appreciated! I have attached an initial open and after I turn on rulers screenshots to demonstrate. Please can you help?

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20. BUG : Red panels and shifted elements

    It appears randomly, often when I open a second ID file, the first opened get some red panels and all the elements are shifted.
    The only way to solve this for now is to close the document and reopen it.

    Here is the link to the ticket on Adobe Support Community I made earlier (it contains a video showing what is happening) : https://community.adobe.com/t5/indesign/indesign-v-16-2-1-display-bug-shifted-elements/m-p/12053732#M430155

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