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InDesign fails to import Whatsapp JPG

Since today neighter Indesign can import nor Photoshop can open Whatsapp JPG's. Please deliver a solution!

30 votes

Diane Klee shared this idea · Sep 5, 2019 · Report… · Admin →

Under Review ·

AdminSanyam Talwar (Lead Software Engineer, Adobe InDesign) responded · Sep 30, 2020

Hi,
We have been able to reproduce the issue and it is currently under investigation.

—
Adobe InDesign Team

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Mendi commented · September 29, 2022 2:28 PM · Report

Any News??

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Uwe Laubender commented · August 9, 2021 4:41 PM · Report

Hi Sanyam,
also see in this discussion at the Adobe InDesign forum:

Issue in importing images received via Whatsapp
arjun2, Aug 07, 2021

https://community.adobe.com/t5/indesign/issue-in-importing-images-received-via-whatsapp/td-p/12239902

Regards,
Uwe Laubender
( ACP )

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Anonymous commented · August 8, 2021 10:40 AM · Report

Adobe please fix this issue. It is 2021 and still facing this issue in Indesign CC 20201 (16.2.1)

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Nicolaas commented · March 10, 2021 2:57 PM · Report

Hi, is there a patch for InDesign CS6 for the issue where the whatsapp photos doesn't import.

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Anonymous commented · June 17, 2020 3:25 PM · Report

Please!!! it takes forever to convert JPG's into file that can be imported

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Pirhit Lev commented · June 17, 2020 3:21 PM · Report

please do!
Whataspp import is terrible
Thank you 😊

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