[ID-4274243] InDesign clearing Undo stack frequently
Undo not working, InDesign 21.02x64
16.12.2025
As recently as yesterday, it was possible to perform more than 50 undo actions, but today only 1–2 steps are available, and my colleagues are experiencing the same issue.
Fix for this issue is now available in the latest InDesign Prerelease build - 21.2.0.27
Please try out this Prerelease build and let us know if it resolves the issue.
If you are not already part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, please do the following:
* Go to https://www.adobeprerelease.com/
* Sign in with your Adobe ID (the Email ID associated with your Adobe account)
* Select ‘Available Programs’
* Find ‘InDesign Prerelease’ and click ‘Join’
* Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left
* Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build
* To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v_________'
* Select ‘Install’
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Adobe InDesign team
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Greg Wells
commented
beuhler? beuhler? any news on updating this? we're at 6+ weeks since this started happening. and more than a week since it was announced the fix was in the prerelease version. any update on when it hits the release version? you're absolutely killing my team, who are all begging us to buy them more RAM instead of waiting for Adobe to get their #### together.
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Sonja Burk
commented
works fine (so far...)
I opened a Indesign 26.1 file
changed some things
script "EANDesign.jsx" worked fine, too.Windows 11, 16 GB RAM, i7 Prozessor
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Jeff Shonk
commented
I was having the "history purging" issue as well as the disappearing text when clicked on. I downloaded the pre-release 21.2.0.30 that came out yesterday and I am pleased to say it is working fine for me. The issues I mentioned are gone. Thank you... (for now :-)
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Luigi Bianco commented
La nuova versione Prerelease sembra funzionare correttamente, è ritornato lo storico e i file salvati non sono danneggiati. Per ora bene... vedremo!
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N D commented
Update: this prerelease is causing crashing for me and also won't save most of the time. I'm getting messages that my files are damaged, which they are not.
I REALLY hope Adobe is working to release an ACTUAL FIX for this VERY SOON. This is a disaster.Adobe????
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N D commented
I am using the pre-release, and one thing wrong that's happening is when I apply a shadow effect to text, and then move the text box, the shadow displaces. If I turn the shadow effect off and then back on, it will be correctly positioned, but having to do this is a pain. I have "use global light" turned off, but when I turned it on it made no difference. Anyone else experiencing this issue when trying?
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n
commented
Just a heads' up to anyone coming to this thread for tips: A new update was released after the bugged version, but for me that update causes a crash when I try to save.
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Greg Wells
commented
any news on the final production version being updated?
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Danaé Laval commented
The undo issues and the disappearing text are perfectly fixed in the Prereleased version ! This a true relief. I have no saving problem for the moment.
But please make the regular release as soon as possible fo everyone. These very frustrating problems waste a lot of time !
I am not the only one so I want to mention that the day I was notified with the prelease, I joined it and the only prerelease available in my apps was the Illustrator one. It seems to be fixed the day after.
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Greg Wells
commented
like Melissa, my company won't be using prerelease programs for production work. how quickly will this be rolled out into the regular release? i had heard from an internal source it might have been last friday, but as of yet, no update available.
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Melissa
commented
Some companies don't allow employees to do this prerelease stuff. Our systems are locked down. And rolling back Windows updates isn't really an option either.
Please just fix it. And chill on making frequent updates. I want to be able to create and edit files reliably. That's what we're paying for.
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Jennifer Slot-Stip commented
It looks like this pre-release version is working for me with the Undo-issues. I also don't experience the Save issues as mentioned below by a few people, though I'm not quite sure if my Windows did an auto-update which seems to cause this according to Petr.
For anyone not seeing the prerelease version in CC, I had the same problem. You need to install the latest ID version (normal way) and then it will show at the prereleases (maybe after a restart)
One question though, will I be able to open the files saved with this prerelease version in a normal ID version?
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N D commented
Though I am using 19.0 for now, when I tried using the existing version (NOT the prerelease patch) it will not allow me to save as, save a copy, save, or export, saying that the file is corrupt. My software also immediately crashes afterward. This was not happening before, so it seems there is ongoing corruption with this version. Using 19.0 is a temporary solve, but I have to convert every file I open. What a MESS. Adobe, get this fix DONE!
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Michelle F commented
Hi, I was so relieved to see there might be a fix to the undo issue + disappearing text boxes.
I've gone through the prerelease steps above - joined indesign prerelease and it's not showing up in my apps. It's only showing Illustrator prerelease that I didn't sign up for!?
Please help, this is really effecting my work flow right now! I depend on Indesign on a daily basis and this is beyond frustrating. We pay a hefty price for adobe subscription, we need this these apps to be super reliable.
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Petr Lozan commented
Hello, I am currently testing the pre-release InDesign 21.2.0.27 on Windows 11 version 25H2 with 16 GB RAM. I can confirm that both major issues — limited undo steps and disappearing text during editing — appear to be fixed in this build.
These fixes are critical, so please make sure they are quickly rolled out to InDesign 2025 and 2026, as both versions are actively used in production environments and are essential for ongoing projects.
Unfortunately, I can also confirm what Meyrele reported bellow: the latest Microsoft Security Update KB5074109 (26200.7623) introduces a new serious issue. After installing this update, the Save function no longer works reliably.
When attempting to save, InDesign displays the message: “InDesign is unable to save this file. We tried, but it appears to be damaged.” Using Save As sometimes results in a 0 kB INDD file, and Save As IDML caused my InDesign pre-release to quit unexpectedly. The exact behavior differs between InDesign 2025 (20.5.1) and InDesign 2026 (21.1), but in both cases saving is unreliable and effectively broken.
Uninstalling the latest Windows security update, which is fortunately still possible, resolves the issue, but this is obviously not a viable long-term solution.
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Paulo Campos commented
The app does'nt avaliable for me in Creative Cloud. I tryed all steps, restarted the CC and my computer, but the app still missing. And I have just one Adobe ID.
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Danique
commented
The prelease resolved this issue for me!
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Metin KAYIP commented
Hooray, my problem is solved with this pre-release!
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Luis Figuera commented
SOLO DIRE Y ESCRITO EN MAYUSCULAS, ES UNA TOTAL FALTA DE RESPETO Y ETICA HACIA LOS PROFESIONALES Y MAS SI ESTAS PAGAN UN PAQUETE Y NADA BARATO, ESTO ES ALGO GARRAFAL Y POR LO QUE VEO NO ES DE AHORA LLEVAN TIEMPO EN ESTO Y AHORA TE MANDAN A DESCARGAR UNA VERSION PARA SALIR DEL PASO EN VEZ DE LANZAR UN PARCHE..... LASTIMA QUE SON CASI LAS 11 PM PORQUE LLAMARA AHORA MISMO PARA CANCELAR ESTO, MEJOR METER ALGO PIRATA O OTRO PROGRAMA DE PAGA QUE ESTAR PASANDO RABIA CON ESTAS "SOLUCIONES"
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N D commented
Hello everyone, I just went online to customer support chat and they immediately downloaded and installed version 19.0 (2024) for me remotely, since it is not available for download via the Cloud app. They are working to release a patch soon for this windows history bug. This older version seems have resolved this issue for me. I would urge anyone who doesn't want to wait any longer for the fix to connect with chat and do what I did. Best of luck everyone!