InDesign performance issue: Text disappears while editing
When editing a text box, the text disappears.
I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.
This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.
Build 184.108.40.206 x64
Windows 10 x64
We're happy to announce that the fix for this issue is now available in the latest update of InDesign - version 17.2 that is available to download from Creative Cloud Desktop application.
Please update to this latest InDesign version to get the fix.
Adobe InDesign team
Colin Sproule commented
I am absolutely still having this problem on MacOS Monterey with InDesign 17.2
Jeffry Swertfeger commented
This is ridiculous. I'm having the same problem and it's seriously cutting into my productivity. I expect better from Adobe. Given the amount of folks that are commenting on this and that this is apparently been going on for quite some time - FIX THE PROBLEM! I don't pay this type of money for products that function this poorly.
Sheena Kilcast commented
I've installed the pre-release build (although mine shows as 17.7.1) and still having the same issue with the text randomly disappearing. Incredibly frustrating and massively slows down my work.
Happening in InDesign 2022 and latest Mac OS Monterey on Silicon Mac. Wasn't this supposed to have been fixed looooong ago?
oliviero fiori commented
I've just installed PreRelease build (17.2) and it looks like the issue has been fixed.
Rich Schmidt commented
I'm having the same issues and it's frustrating as ****. Adding hours to my workflow. I agree, Adobe should be refunding or crediting users for this.
Hester Lacey commented
This is genuinely upsetting. Closing the file makes the text reappear but I can't do that every time I make an edit. Speed and accuracy are the two key things I need to achieve. This problem is affecting me on both fronts .... I updated InDesign yesterday and if anything it's worse, not better. Please, please fix!
Still not fixed. I'm on the latest Indesign version. Tried downloading the Beta version but apparently my Beta version has expired. This is really annoying. Most glitches I can tolerate but this genuinely hammers my productivity. You need to step this up.
Only thing that seems to get round it is overprint preview but that's not practical either as it puts a lot more strain on my graphics and RAM.
Caisa Baumann commented
Literally deserve a refund lol the app is unusable on an iMac! Haven't been able to use the app for months and it is driving me up a wall.
Morag Eaton commented
I did as instructed, to download and install a prerelease build from the Creative Cloud desktop app, go to Apps > Categories > Prerelease (in my case it said Beta).
I was unable to run it once it installed. The message I receive being:
'Your InDesign (Beta) build has expired' - so I still have the same problem.
. . .and of course I am paying monthly for something which isn't working correctly. If it was our car, I'd take it back to the garage and say "Fix it!" and stay until it was fixed!
Priscila Gonzaga commented
Ok, sounds like it's working! At first, I installed the 17.1 version by mistake, so it did nothing. After reading the message explaining about the versions and how to download it, I installed the correct version, 17.2, and, since yesterday, I had no more text disappearing issues. Yay!
David Fain commented
I'm not sure if others have had this issue, but when I downloaded the beta build it told me my beta was out of date and didn't open – willing to try anything at this point to solve this problem but I can't seem to get the beta working.
Morag Eaton commented
Mac OS Monterey
When deleting text, other text which is not selected to be deleted, also vanishes. I am laying out a poetry book with linked text boxes and the translator has complainined that some of the text is missing. This bug is increasing my workload and making me look unprofessional. I've read other comments about vanishing text, but I can't see any which is specifically mine.
Priscila Gonzaga commented
Still the same here..
The only way to successfully deal with this ridiculous issue until the final fix is released and we don't hear about it again for a few years (this issue is on and off and goes back to August 2017) is to keep Activity monitor open and make sure you don't go over 80% memory usage. So 16GB M1 Mac mini has to be under 13.5GB total. Basically that means not running Photoshop while using InDesign.
Today I am writing SOPs for my department. I am composing as I am typing. If I need to rephrase something and I go to highlight the text I am moving for instance, after I copy it (Command X) and go to paste it all the text on the page just disappears. I have to go to my text frame and move it up or down to get the text to reappear. Just writing one SOP this morning my text disappeared at least 20 times, this is in a hour. I'm not sure why changing the size of the text frame brings the text back.
I went back to the file I had written after your reply, and tried to replicate the disappearing text. I copied and placed some of the text, the text disappeared, but when I clicking in the text box it reappeared.
Adrian Hardisty Horsley commented
I downloaded the Prerelease to see if it fix my issue with copy disappearing as I edit. The copy STILL disappears. This seems to happen the most when I hit space bar-- through this editing process. Then I have to stop- and switch to zoom and zoom out or in for copy in the box to re-appear-- doesn't matter which direction Or I have to scroll up or down-- and copy only re-appears if it was out of my viewer space. Meaning if the whole paragraph was going the length of the page-- and i scrolled up enough that the top of the paragraph was out of my view and then scrolled back down-- only the top that was out of view would appear again.. but the rest of the paragraph would still be missing.
It is not fixed in 17.2.0.09, seemed almost worse...such a pain.
Miles Murray commented
I am looking forward to trying the beta, however, I applied to the prerelease program, downloaded, but when I launch the app, I get a message saying the Beta has expired...
Edit: on further investigation, it seems that despite signing up to the Prerelease program, I don't see the option for pre-release app, through either web or the desktop app (previously I had erronously tried to download from 'Beta' - which appears to be incorrect)
Darien Graham-Smith commented
Not fixed in prerelease version 17.7.1.
Update: Looking at the release notes it appears that 17.2.0.09 is a NEWER build than 17.7.1. Alas, it's not yet showing as available for me... sigh...