234 results found

1. PDF Comment Loading in the Master Page

   We have recently updated to 2020 version. In the previous version when I load PDF comments in InDesign they appear in the pages where they are suppose to appear. Now, in the 2020 version, they appear in the Master Page. Why is it like this?

   Also may I suggest when copying text in the PDF Comments panel that the "Command+C" be activated as this is more instinctively than clicking the "Copy" button from the panel.

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   5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

2. InDesign Performance issue: Lag in reflowing of text in a document with large number of footnotes

   iMac (21.5-inch, Late 2015)
   macOS Sierra
   2.8 GHz Intel Core i5
   16gb Ram
   Indesign 14.0.1

   Reflowing Bug when Resizing Text Box with Footnotes. As you can see in the video, the following page turns blank when I resize a text box to fit more content. Also, every I do this, the lag is noticeable. I tried with InDesign CC2018 and its more responsive.

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

3. InDesign 18.2 crashes/fails during PDF export for documents containing placed indd containing Adobe Fonts

   Problem/Actual Result
   I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

   Steps to reproduce the issue:
   - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
   - I have tried removing any transparency from each of the .indd linkages
   - I have removed any transparency or object style on any bounding box an .indd file sits in.
   - I have tried removing any unused or empty layers in all of the .indd linkages
   - I have tried exporting Indesign files as Press Quality, High Quality Print and Small File size but no PDF can be produced.
   - I have tried saving the Indesign file and .indd linkages as IDML or INDT files, then resaving them as Indesign files, but no PDF is produced.
   
   - I have trashed all my preferences multiple times.
   - I have restarted my computer multiple times.
   - I have tested the above with multiple Indesign files and still receive the attached error messages

   Expected result:
   To successfully produce a PDF by using the File > Export function. The only way I can make a PDF currently is going to the Print dialog window and creating a PDF file but that is not desirable and very slow.

   Version of Indesign: 18.2 on a PC

   I'm worried this error occurring as I updated my Indesign software in the last two days.

   Problem/Actual Result
   I have Indesign files that have .indd files linked as images. Each time I export an Indesign file that has an .indd links, I receive the attached messages saying that the file cannot be exported.

   Steps to reproduce the issue:
   - I have exported each page to find out which assets are causing Indesign not to export, it is always an .indd asset.
   - I have tried removing any transparency from each of the .indd linkages
   - I have removed any transparency or object style on any bounding box an .indd file sits in.
   - I have tried… more

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is available in the latest release of InDesign - version 18.2.1

   Please update your copy of InDesign to this latest version to get the fix.

   --

   Adobe InDesign team

4. Problem with *.wmf files in InDesign 16.3

   I've got a file with many equations created in MathType, exported as *.wmf files and placed in Adobe In Design. Until today everything was fine. But after a new update to version 16.3 all my equations were destroyed. In the attachment I'm sending the same page exported to PDF before and after update. Please help me.

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   12 comments  ·  Others  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue has been fixed in InDesign 16.4.
   Please update your copy of InDesign to this latest version to get the fix.

   —
   Adobe InDesign team

5. Cannot place this file. Invalid PNG file

   In 15.0.3, my publication was print ready

   I updated to 15.1 as I normally would.

   In 15.1, particular .png files were missing. I tried to place the missing images as usual but got the error - Cannot place this file. Invalid PNG file'.

   I rolled back to 15.0.3 and am now able to place the self same files.

   Update bug?

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   21 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   The fix is now publicly available in the latest InDesign update, 15.1.1

   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

6. thai

   After updated to the newest Indesign 2020, word cut/ hyphenate in Thai language become incorrect.

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

   Please update your InDesign application to get this fix.

   —
   Adobe InDesign team

7. Spanning columns crashes program

   Working with span columns with large documents creates a bug invested document. I'm working on a document now that crashes everytime I make any change to it. So much for professional program.

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,
   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 15.0

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 15.0
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   -InDesign Team

8. InDesign 2021 goes into non-responding state when trying to close the application

   Version of Adobe InDesign: 16.0
   Steps to reproduce the issues: Unable to quit normally since 16.0 install
   Expected result: Quit normally
   Actual result: App hangs

   6 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

9. String "%extensions.comments.panel.title" is showing for Review panel name.

   In the newest version of app indesign there is an untranslated string.
   Adobe - Can you fix this?

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   4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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   FIXED  ·  amaarora responded

   The fix is now available in the latest InDesign update, 15.1.1

   Please update to the latest version to get the fix.

   —
   Adobe InDesign team

10. Bug with world ready composer when use space like thin en or em space in Thai language. And bug in text wrapping in 2020 version.

    After updated to 2020 version that added support to Asian languages (include Thai), it look like Indesign force user (in my case Thai) to set language in Advanced Character Formats to Thai. After set the language Indesign also require me to use World-Ready Composer to set all tone marks in place.
    .
    Before the latest version, I always avoid to use World-Ready Composer because it combines a word to single object, not just locks tone mark and float vowel to character in the right position. By which it impossible to navigate with text tool to the position of text that I want to revise, even if I use right/left key to navigate. It mostly skips word by word, not only character by character. And when I delete a word or a character, some time it not only deletes backward but forward too. (I think because of when I delete character form a word Indesign instantly recognises new word and forces to delete that new word.) But After updated to 2020, I think, I anymore cannot avoid World-Ready Composer.
    .
    After I designed to use World-Ready Composer, I found one more bug. Because in many situations when I craft the spacing in layout (especially in Thai), I always use thin-space to separate character like “ๆ” form word before and after to make the space between them look good. But After I set to World-Ready I found that when thin-space (include other spacial white space like en or em) is in the back of the line the spaces in question act like normal character, so the last character of the line when use left justify do not snap to right frame border. The space still there like It becames one of character. So you can see the gap between the last character and the right frame border. (you can find this instance in attachment in file “space issue.”)
    .
    But the serious issue still there after the update. I, and all of my co-workers, found that everything about word wrapping in Thai language goes wrong after updated to 2020 version. This never happen in the former versions. I don't understand why this issue is happen. Even if I use Discretionary Line Break to help Indesign to wrap text properly. But It is not productive at all, because I had been forced to read text all over again and to insert Discretionary Line Break to every lines. (you can find this instance in attachment in file “wrap gone wrong.” In the high-light is the words that should be stick together.)
    .
    PS. while I wrote this issue report, my co-worker tried to migrate back form 2020 to 2019 and she found that when copy revised text back to 2019 it not the same character encoding. I advised her to try to place that text to TextEdit. It appears that some character is changed to something that is not unicode at all. That never happen in previous versions too. ((you can find this instance in attachment in file “text form 2020” and “text form 2020.” the text form 2020 at frist did in 2019 before migrate to 2020.)

    After updated to 2020 version that added support to Asian languages (include Thai), it look like Indesign force user (in my case Thai) to set language in Advanced Character Formats to Thai. After set the language Indesign also require me to use World-Ready Composer to set all tone marks in place.
    .
    Before the latest version, I always avoid to use World-Ready Composer because it combines a word to single object, not just locks tone mark and float vowel to character in the right position. By which it impossible to navigate with text tool to the position of text that… more

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

11. Paragraph style bullets and numbering Arabic incorrect display Indesign 2020

    Latest Indesign 2020
    When specifying an Arabic string for Number in paragraph style Bullets and Numbering, the string does not display correctly. Every letter is connected to the letter to the right rather than the letter to the left.

    The wrong behavior is not present in Indesign 2019.

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    4 comments  ·  Styles  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

12. I can't open any file after upgrading to Catalina 15.10.1

    Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
    Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
    I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave system) as soon as possible because I cannot work in this situation.
    My Mac is an iMac 4,2 GHz Intel Core i7 quad-core (16 GB 2400 MHz DDR4)
    Thank you in advance, Niki

    Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
    Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
    I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave… more

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the update process.

    —
    Adobe InDesign Team

13. can't export tagged pdf

    Much time has been spent setting up accessible document in InDesign - added export tagging instructions to paragraph styles, added alt text to all images and figures, anchored images and objects to text, set up reading order using articles. The document will not export to PDF when "create tagged pdf" is selected. Program crashes every time before exporting is complete. Have tried on different computers. Applications are up to date. Have tried exporting from .indd and .idml file types.

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

14. PDF comments panel does not stick in workspace

    We have discovered that the PDF Comments panel disappears when a document is closed.

    But we have also found that any panels that are grouped with the PDF Comments panel in a saved workspace disappear when the document is closed.

    Refreshing the workspace brings them all back.

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    1 comment  ·  PDF Comments  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

15. [ID-4245219]Second letter disappears after applying dropcap in PDF export using ID Eng Hebrew version

    Issue: [Break in ID 19.0] Second letter disappears after applying dropcap in PDF export using ID Eng Hebrew version

    Under certain conditions, the second letter after the opening letter in a word vanishes. This issue affects the appearance and natural flow of the text.

    Note: Creating this thread to track the third point mentioned in the thread: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/48955319-hebrew-text-bugs-in-indesign-2025

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    Please update your InDesign application to this latest version to get the fix.

    --

    Adobe InDesign team

16. Turn off Share for Review email notifications

    Is there a way to Turn off Share for Review email notifications?

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    3 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Notifications can be turned off in the Creative Cloud Desktop (CCD) App > Preferences > Notifications.

    --

    Adobe InDesign team

    
    

17. Data Merge function "Honor existing frame fitting option" is not working on master pages

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works fine

    Expected result
    Data Merge should honor the new feature "Honor existing frame fitting options" on master pages al well

    Actual result
    The existing frame fitting options even by object style applied is ignored

    Workaround
    If a object style is already applied you can remove the local override by pressing the "delete local override" button

    Test file, screenshot, video or GIF capturing the issue (optional)

    Video and sample files attached

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works… more

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    6 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

18. Text frame rules dialog

    To Adobe:

    do you find the color drop-down in the insert column rules dialog wide enough?

    The whole contour group box is not perfectly arranged...

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the recently released update to InDesign version 15.0.3.

    Please update to this version to get the fix.

    — Adobe InDesign team

19. Crashes when Placing Docs from Microsoft Word

    Since updating to CC2019 I am having constant crashes when placing from Microsoft Word.
    The same documents were not an issue last week when using CC2018, both the same InDesign doc and word doc worked perfectly together.
    Any suggestions as to how I can fix this critical issue - I'm on a business critical deadline, failing to meet it quite literally means the closure of our business.

    5 votes

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

20. Links panel sorting

    InDesign CC 2018, 13.1 (mac os 10.13.4)

    panels: links: panel options: show column: Scale.

    Bug:
    The sorting function for "Scale" in links panel doesn't work properly.
    If I sort by scaling percentages, they list incorrectly.

    Example: 187 % comes between 21 % and 15 %.
    That means it sorts them alphabetically as digits, but should sort them as numbers. Please fix.

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    1 comment  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team