Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. Problem with changing the cursor to text

    Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.

    170 votes

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    183 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  2. Presentation mode (shift+w) glitch in catalina

    Indesign CC 2019 running on a 15-inch, 2018 Mac, 2,6 GHz Intel Core i7 6 core, 32GB memory, with Catalina iOS 10.15.

    Every time i enter the "presentation mode", the first page i visualize looks good, when i move with the keyboard arrows to another page it visualizes glithces.

    50 votes

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    35 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  3. Export to PDF function crash in InDesign 15.1

    Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.

    This happen even I change the type of export (small dimension, print, etc.).

    I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.

    The system start to work but the application crash at 16% of the export.

    The problem seems connected with something on the file, because I try to export another project and it work perfectly.

    The file was all "green" in the preliminary checks panel.

    And I notice that the system crash also using other function,…

    32 votes

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    40 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  4. Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders.

    I can't even open InDesign anymore, I keep getting an error message that says "Unable to launch Adobe InDesign as you do not have sufficient permissions to access the preferences folders. Ensure that you have appropriate permissions and then restart Adobe InDesign." I've changed permissions on every folder and file to "Read & Write" that I thought would help make it work but nothing is working. I was trying to open the latest version of ID, even undownloaded and tried using CC 2017 to no avail. I need this fixed ASAP.

    MacBook Pro (15-inch, 2017)
    MacOS High Sierra Version 10.13.3

    22 votes

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    35 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  5. InDesign CC Server 2018.1 crashes when applying masterSpread to a page

    InDesign CC Server 2018.1 crashes when applying masterSpread to a page.
    The code attached in file "Script.txt" crashes when executing "item.appliedMaster = masterSpread;".
    The file "File.indd" is on which I execute the script.
    I works properly in InDesign CS6 and InDesign CC 2018.1.
    I've been searching on Internet and I couldn't find any issue similar to mine.
    I think it is a bug but maybe I'm missing something prior to execute that sentence.
    Thanks.

    10 votes

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    FIXED  ·  1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  6. spellchecker causes InDesign to crash

    I've had this occur across multiple files; some new, some old.
    I cannot stop the behaviour from happening despite cache and com. dumps, prefernence resets, etc. - whenever I run Spellchecker InDesign disappears/crashes. I'm losing money constantly as I'm a designer who outputs a lot of multi page brochures, books, magazines, etc. and my efficiency has ground to a halt.

    7 votes

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    17 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  7. Type library is not automatically created by CC2020 installation. Error 104705: Unable to load Adobe InDesign Type Library (Version 1.0)

    Extensions and scripts halting or crashing after installing CC2020, due to a missing type library.
    Our customers report errors after updating to CC2020, and I got the same error when I tried. Our script make a halt at a DoScript call, with this error: 104705: Unable to load Adobe InDesign Type Library (Version 1.0)
    After starting InDesign CC2020 "AS ADMINISTRATOR", a missing type library is obviously created: the message and error disappears after doing that once.
    It was not enough for my user just to have administrator privileges on my computer and in the domain, I had to explicitly start…

    7 votes

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    6 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign 2021 goes into non-responding state when trying to close the application

    Version of Adobe InDesign: 16.0
    Steps to reproduce the issues: Unable to quit normally since 16.0 install
    Expected result: Quit normally
    Actual result: App hangs

    6 votes

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  9. I can't open any file after upgrading to Catalina 15.10.1

    Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
    Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
    I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave…

    6 votes

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the update process.


    Adobe InDesign Team

  10. can't export tagged pdf

    Much time has been spent setting up accessible document in InDesign - added export tagging instructions to paragraph styles, added alt text to all images and figures, anchored images and objects to text, set up reading order using articles. The document will not export to PDF when "create tagged pdf" is selected. Program crashes every time before exporting is complete. Have tried on different computers. Applications are up to date. Have tried exporting from .indd and .idml file types.

    5 votes

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  11. Crashes when Placing Docs from Microsoft Word

    Since updating to CC2019 I am having constant crashes when placing from Microsoft Word.
    The same documents were not an issue last week when using CC2018, both the same InDesign doc and word doc worked perfectly together.
    Any suggestions as to how I can fix this critical issue - I'm on a business critical deadline, failing to meet it quite literally means the closure of our business.

    5 votes

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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

    Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
    Do let us know in the comments, if you face any problem with the new update.

    List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Regards,
    InDesign Team

  12. Spanning columns crashes program

    Working with span columns with large documents creates a bug invested document. I'm working on a document now that crashes everytime I make any change to it. So much for professional program.

    5 votes

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    4 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  13. The character sequence -xx'-x crashes InDesign 2021 (v 16.0) on Mac

    The sequence of letters -xx'-x crashes InDesign 2021 (v 16.0) as soon as you write this sequence yourself, copy or mark a letter from it (e.g. to change the text size) or do a search for this string, in a normal text field.

    To reproduce the issue, simply write -xx'-x into a text field in InDesign 2021 or copy it into the text field. The X'x can be replaced here by other normal letters, upper and lower case doesn't seem to matter. The crash seems not to happen if the last X is a special character like ";" or "!…

    4 votes

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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  14. Indd file crashes when editing, including it into a book or during the book synchronization

    After the Indesign update to the 2020 version I started to have problems with a single file: the program crashes every time I try to edit this file (in particular when I try to modify the content in the middle of the file, at the end of a series of tables), to include it in a book, or to synchronize a book which includes this corrupted file.
    I attach the corrupted file, so you can check
    Is there a solutions?
    Thank you

    3 votes

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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.


    Adobe InDesign Team

  15. crash on create merged document

    Indesign 2018 cc on mac os 10.12.6, crash on "create merged document" in data merge menu if more than approx 100 records in data file . "export to pdf" works. We have some files that need editing after merge so need this to work. Worked before 2018 update on same files that are causing crashes now. Seems to crash at point its going from a temp file to creating the finished file after the merge has happened. Tries unsucessfully to "recover" a temp file on startup after crash. Is entirely repeatable. System and user usage together never goes above 60%…

    3 votes

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    13 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

  16. InDesign 2020 v15.01 makes corrupt documents when using Alternate Layout

    The "Create Alternate Layout" in indesign 2020 v15.01 is toxic.

    After using it, chances are high that documents will at some later stage become corrupt. It may manifest itself by crashing on copy/paste or just a spinning beachball of death (Mac).

    I have seen this on at least 20 different documents since upgrading from version 2019 to version 2020 (15.0.1). We never used version 15.0.

    This is my guess on what happens:
    Using "Create Alternate Layout" it will make some of the Paragraph Styles corrupt. Version 2020 seems to crash (beachball) whenever one of these are accessed. This might very…

    2 votes

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    6 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  17. Create outlines in a document with conditional text crashes

    I have four InDesign templates created, two use conditional text while the other two do not. I have no problem creating outlines of the document without the conditional text. Every time I try to create outlines of a page in a document with conditional text, I get the endless spinning wheel and have to force quit.

    2 votes

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    0 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  18. Creating a catalogue with a large table FREEZING in indesign CC 2019

    We've been making a large catalogue pricelist for over 13 years using indesign.

    We're now stuck on the 2017 (12.1.0) version.
    We want to update it, but in the latest version, importing our pricelist from excel into a table, slows the whole thing down to an unworkable speed.

    info:
    the table is around 13000 rows by 10 columns. so not small.
    it does import in the 2017 version. slow to import in both, but can use and work on after import in 2017 version.
    2019, freezes when scroll used, and take 1-3 mins to unfreeze. Scroll again or do anything…

    2 votes

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    FIXED  ·  3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  19. Inline Text Frame beside another inline Text Frame when Auto-Size


    • Make Text Frame and write word "Second".

    • Cut the Text Frame.

    • Make larger Text Frame and paste the "Second" Text Frame inside.

    • Select the character represented the Text Frame copy and paste before without any space between.

    • Select the second one change Auto-Size to Height Only.

    • Select the first one and change Auto-Size to Height Only.

    • Crash!

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  20. long text variable

    InDesign (2020) crashes on opening IDML file with to long text variable as header. It worked in InDesign 2019.
    InDesign (2020) kraschar vid öppnande av IDML-fil som innehåller textvariabel med för mycket text. Det fungerade i InDesign 2019.

    1 vote

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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
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