Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Adobe 2020 Crashes with copy & paste

    Whenever I try to copy/paste small elements from adobe illustrator onto Adobe InDesign, indesign will automatically quit. If I try to recover the file after it has crashed, it crashes again...

    What is happening here? This is an ongoing issue since the update.

    9 votes
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    6 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign freezes while working with "Scale Tool"

    When using the "Scale Tool", every 4 or 5 times or so the app freezes at the dialog box and there's no way to exit. You have to force quit the app and hope that your work is autosaved. Unacceptable and only started happening recently.

    InDesign 15.1.1 on macOS Mojave 10.14.6

    HELP!

    8 votes
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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  3. Extensions isn't working on the last Indesign versions

    Using Indesign 2019 or 2020 on the MacOS, trying to install any extension, opening the menu Window > Extensions > Selecting an extension: nothing happens.

    6 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  4. AIGPUSniffer quit unexpectedly every time I launch Indesign CC 14.0.1

    I am using Indesign CC14.0.1 on a MAC - OS Mojave V 10.14.1
    Whenever I launch Indesign I get a crash pop up saying AIGPU Sniffer has quit unexpectedly.
    Indesign is fine to work in however I am fed up with this AIGPU issue coming up all the time and don't know if it is effecting anything else?
    I've had loads of issues with the latest CC - really not impressed Adobe! Any suggestions on how to stop this happening?

    6 votes
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    13 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  5. Crash when "fitting frame to content" on an inline-anchored textframe (inline or above line)

    Hi,
    Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.

    I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
    I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of…

    5 votes
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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  6. Export PDF crashes InDesign

    Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

    InDesign 14.0.3 running on Catalina OS.

    5 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  7. Extendscript hangs CC2019 (14.0.2) on macOS

    Code below works fine on Windows and CC 2018 on Mac. But CC 2019 Mac it hangs the app once clicking the OK button in window 2. I've tried three different Macs including Mojave and High Sierra. All the same result. Pretty sure it's not just me. This bug has broken a number of my scripts that present a secondary window for saving settings.

    var w1 = new Window("dialog", "Window 1");

    var btnOpenWindow2 = w1.add("button", undefined, "Open Window 2");

    var btnOk1 = w1.add("button", undefined, "OK");

    btnOpenWindow2.onClick = function () {

    openWindow2();  
    

    };

    btnOk1 = function () {

    w1.close();  
    

    };

    w1.show();

    4 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign crashes on Hyperlink panel open

    Latest version of InDesign 2018.

    Process video:
    https://cl.ly/0y1V3z190L0O

    I'm trying to add hyperlink to a text but it leads to a program crash. This happens only for 3 close lines of text in a one single file. The file has been sent to mr. Sushil's email.

    4 votes
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    6 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  9. InDesign crashes while closing the application

    Nine times out of ten, Mac generates a crash report when closing InDesign CC 2019. InDesign closes fine, but Mac believes it crashed.

    Mac Mojave 10.14

    3 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  10. Crash on deleting duplicated XML tag

    Indesign CC 2019 (Version 14.0.1)
    Mac OS Mojave on Mac mini (Late 2014)

    Hello, I have a document ready to import XML data, with existing XML structure and tagged elements in page.
    Afterwards I import XML data into XML structure and then duplicate (copy and paste) text frame that contains a table with an image placed into a cell table.
    If I try to delete resulting duplicated XML tag, application crashes.
    Same result if I duplicate (copy and paste) XML tag directly.

    These are the steps:

    1) Open document with prepared XML structure and tagged elements in page.
    2) Import…

    2 votes
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    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  11. InDesign crashes while working with Hyperlink

    For some reason there is 1 page number on my TOC that keeps making Indesign crash when I try applying a hyperlink to it. Everything else hyperlinked just fine. Also, I tried to delete the text so I could maybe retype the number but that also makes my application crash.

    2 votes
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  12. idml file with frontend xml crashes with lower version indesign

    when ever we try to make idml files with frontend xml, which required to open lower version of indesign file, it get crashes. Now i got in a conclusion idml files with frontend xml does not work... can you fix.

    2 votes
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  13. 2 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  14. Quick apply crashes Indesign with Page Tool selected

    Indesign 2020 - 15.0.3 (macOS Mojave 10.14.6)
    1. Select page with Page Tool
    2. Trying to execute Quick Apply (via keyboard shortcut or clicking on icon) --> Indesign crash
    3. If page is NOT selected everything is OK

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  15. Crash: "Keep Lines Together" (All) and disabled "Allow Split Footnotes" crashes InDesign if there are footnotes in a table

    100% reproducible on InDesign 15.0.2 on Windows 10.
    Sample document for easy reproduction: https://www.dropbox.com/s/iirawdsvd27l95l/indesign%20crash.indd?dl=1

    Starting point:
    1. I have a table containing some footnotes.
    2. Footnotes are not allowed to be split.
    3. The table (including footnotes) doesn't fit in the frame, so the last row jumps to the next frame.

    To crash InDesign:
    1. Place the text marker in the paragraph containing the table.
    2. Go to Keep Options.
    3. Check "Keep Lines Togheter" and "All Lines in Paragraph".

    Result: InDesign immediately hangs and you have to force quit.

    Please fix? Should be easy to track down the internal…

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  16. Adding htmlItem then closing document crashes inDesign on Mac

    We are developping a plugin for inDesign and while testing a new feature on a Mac we noticed that sometimes InDesign was crashing. We managed to reproduce this bug in a very simple indesign script that make inDesign crash 100% of the time and I'm looking for a way to get around this inDesign bug.

    The crash occurs when we programatically add an htmlItem to a pageItem then close the document too quicky, It's only on Mac, doing that on windows works perfectly. The crash error seems to be a memory usage problem on inDesign's side.

    Here is the script…

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  17. Crash when placing DOCX with paragraphStyles

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document (please rename .jpg in .indd, there was a bug while uploading the file)
    2. Place "ThisDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process (rename .jpg in .mp4 please)

    Please help!

    1 vote
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    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign hangs while exporting to ICML

    CC 2018 – ICML Export is hanging when trying to export.

    See attached example file*, the text box highlighted on page 4 is what is causing the problem. In the export file produced (if this box is removed) the other boxes are incorrectly formatted.


    • An .indd or .idml file was not allowed so unable to attach this but can provide if required.

    1 vote
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  19. InDesign 2018 crashing when I go to linked endnote text

    I'm working with linked endnotes in InDesign 2018 (version 13.1), but my file originated in InDesign 2015 (I skipped 2017). I have already saved the document as an InDesign 2018 file but seem to be having problems importing a document with linked endnotes.

    I'm starting with an old InDesign file because I'm working on volume 2 of a multi-book series and want to maintain all my old styles. I don't know if that's relevant, but I have worked successfully placing linked endnotes from word in previous books already. In this one, the endnote references appear to have links but when…

    1 vote
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  20. Cannot convert indd to idml

    When trying to convert attached indd (7888 kb) to idml, completed idml file is corrupted (237 kb).
    Adobe InDesign 13.0.1

    1 vote
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