22 results found

1. InDesign 16.0 saves Converted files in last used folder, not containing folder

   On Catalina OSX (10.15.7), InDesign 2021 (16.0) saves a Converted file to the last used Finder folder, rather than the folder the document is contained in.

   Happens with 'Save As...', as well as saving InCopy assignments.

   249 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

   Please update to this version to get the fix.

   —
   Adobe InDesign team

2. Major System Font Issue!

   WHAT THE FONT!?!

   Our publishing company recently ran the InDesign update (to 15.0.2) and have discovered some major font issues. I have narrowed it down to InDesign 15.0.2, macOS Catalina 10.15.3, and Suitcase Fusion 21.0.0. I actually don't think Suitcase has too much to do with this, because the problem occurred after the InDesign update, but it's our font management software so I'm including it. Basically it appears system fonts have become problematic with InDesign. Packaged files are suddenly showing up with lots of the dreaded pink. I have tested about everything I can. I even created some very simple type only files that are having system font issues as well. Sometimes the document will open ok and the fonts will appear fine. Then when I go to export, the system fonts turn pink. Sometimes the file can't open the fonts at all and they start out and remain highlighted pink. Other times it will open but them shut off a few seconds later. It's only happening with system fonts. I have included screen shots for reference. I hope this issue can be fixed asap because it's font chaos over here! Thank you.

   WHAT THE FONT!?!

   Our publishing company recently ran the InDesign update (to 15.0.2) and have discovered some major font issues. I have narrowed it down to InDesign 15.0.2, macOS Catalina 10.15.3, and Suitcase Fusion 21.0.0. I actually don't think Suitcase has too much to do with this, because the problem occurred after the InDesign update, but it's our font management software so I'm including it. Basically it appears system fonts have become problematic with InDesign. Packaged files are suddenly showing up with lots of the dreaded pink. I have tested about everything I can. I even created some very simple… more

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   168 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is now available in the latest update of InDesign – version 16.1
   Please update to this version to get the fix.

   —
   Adobe InDesign team

3. [ID-4208669]QR Code Generator Problems with Special Characters in vCards

   In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

   In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

   I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

   please see attached one example

   Kind regards from germany

   Max

   In the actual version of indesign (16.0) there is still an issue with internal generated vCard-QR-Code scanned by an iphone.

   In germany there are special Characters called "Umlaute" (ü, ö, ä) or the "sharp s" (ß). If these characters are used in an vCard generated within the buildin function from indesign, they are replaced with other symbols on the iPhone QR-Code-Camera Reader.

   I think this is only a Problem of the used vCard-Version. I think indesign uses Version 2.1 if you would just use Version 3.0 this issue does not appear.

   please see attached one example

   Kind regards from germany

   … more

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   101 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

   
   

   Please update your InDesign application to this latest version to get the fix.

   
   

   --

   Adobe InDesign team

4. Mouse-click in menus becomes disabled

   InDesign 12.1.0.56; macOS Sierra 10.12.5; Magic Mouse

   The issue varies with any file. I have mostly seen this occur when in the Find/Change window, or when I try and select a font. My mouse will not be able to click (select) anything in the drop down menus. I am able to select with my keyboard by using the arrows and "return" key. To get the mouse to click (select) an option from a drop down menu, I must first restart InDesign and then open the same file.

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   78 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Based on the recent comments from users saying that they are no longer encountering this issue after the release of 14.0.1, we are marking this as Fixed.

   —
   Adobe InDesign team

5. Can't drag objects

   I am unable to drag objects/textbox/etc in InDesign. I can resize using corner handles but I'm unable to click and drag object to desired location I've uninstalled, reinstalled, shutdown, restarted, cleared all settings, etc and nothing seems to work. I have never encountered this issue in all my years of using InDesign. Please help!

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   We thank you for your patience all this while.

   Addressing this problem has been tricky for us given the random nature of the issue.
   Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

   Many of you must have received email from us seeking more details about the issue.

   We have concluded our investigation and came up with the below mentioned finding:

   It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
   If the user tries to drag it from any other position, the object cannot be moved.

   We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest version id 14.0.3.

   Please download and install id 14.0.3 and let us know your feedback on the new experience.

   Note:
   If you are unable to drag other types of objects (other than empty polygons), please check the memory usage of your system. It has been observed that when the memory usage reaches the critical level, dragging of the objects become difficult.
   As a workaround, you may either try to close some applications or restart the system.

   Regards,
   InDesign team

   Hello All,

   We thank you for your patience all this while.

   Addressing this problem has been tricky for us given the random nature of the issue.
   Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

   Many of you must have received email from us seeking more details about the issue.

   We have concluded our investigation and came up with the below mentioned finding:

   It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
   If the user tries to drag it from any other position, the object cannot be moved.

   We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest… more

6. [ID-4218137]Thumbnail of InDesign saved files not appearing after 2019 to 2020 update.

   Can anyone help me with this issue, since I update to the 2020 InDesign from 2019 all my icons in saved files don't show the InDesign thumbnail is this a bug or just me being dumb?

   note -
   -Files still open as normal.
   -Even if I save them in 2020 formate still no icons
   -Other adobe programs since update show Icons.

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   40 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

   
   

   Please update your InDesign application to this latest version to get the fix.

   
   

   --

   Adobe InDesign team

7. Drag-Duplicating using Alt/Opt key does not work if key is pressed after dragging

   InDesign 2020 OPTION Duplicate is now broken, just like Photoshop has always been.

   Don't make me commit to the duplicate before moving an item.

   Sometimes I'll move a box, then realize I intended to duplicate it, so then I'll press OPTION... now I have to commit to it FIRST.

   Fix this and stop breaking things!

   30 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

   --

   InDesign team

   Adobe

8. CC2020: Alternate text for hyperlinks

   In CC2020 a new function for writing alternate text for links was introduced.
   Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
   A correct output would lead to a content entry.

   Note: Alt text for links is under discussion, as such alt text is not present for all users (it would be read out loud, but you can't read it) – this is not about equal access.

   Thanks for fixing, this would be a good step for all people relying on accessible PDFs.

   Best, Klaas

   In CC2020 a new function for writing alternate text for links was introduced.
   Using this function and generating a PDF Leeds to wrong PDF notation. The alt text in PDF is presented by alt text, which is forbidden in the PDF world, where alt text only should be used for non text elements, e.g. pictures. By presenting only the alt text the accessibility is lost – this is against the goal to hav a better output!
   A correct output would lead to a content entry.

   Note: Alt text for links is under discussion, as such alt text is not present… more

   24 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The fix for this issue is available in the latest InDesign release 16.2.1
   Please update to this latest version to get the fix.

   —
   Adobe InDesign team

9. Data Merge function "Remove Blank Lines for Empty Fields" deletes the wrong paragraph

   Version of Adobe InDesign, InCopy or InDesign Server

   Adobe InDesign 15.0.1

   macOS High Sierra 10.13.6

   iMac 27 Zoll End 2012

   Steps to reproduce the issues

   See also attached video

   Open Document "02VKLeerzeilenTEMPEnde.indd"
   Open Data-Merge Panel
   Generate a merged document with click on the button
   Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
   Press [OK]
   Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
   Press [OK]
   Put the documents side by side
   Activate "Show Style override" in the paragraph panel
   Jump to page 2
   On the left side (Merged Document, Blank line intact) you can see the 2 markers followed by a paragraph symbol
   On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up behind the 7 and the other paragraph symbol is deleted
   Everything is o.k. because the paragraph style (07padresse) of the line "Mobile" and the deleted "Blank line" are the same
   Jump to page 3
   On the left side you can see the 2 markers followed by a paragraph symbol
   On the right side (Merged Document, Blank line removed) you can see that the 2 markers with paragraph symbol moved 1 line up and the other paragraph symbol (blue highlighted on the left side) is deleted BUT this time the paragraph style of these 2 paragraph are NOT the same! The result is a bigger gap between the two sentence "Frau Marie…" and Tel: 012…" on the right then it should be as you can see on the left

   Expected result
   The Blank line (2 markers and paragraph symbol) should be deleted/removed

   Actual result
   Instead of the Blank line (2 markers and paragraph symbol) the paragraph symbol before that (blue highlighted on the left side) is removed AND the remaining paragraph also picks up the paragraph style from the "Blank line" (if there were text in my example you could see that as well)

   Workaround
   You can generate a merged document with Blank lines and delete/remove them with Find/Change
   Find > (markers) + paragraph symbol = <FEFF><FEFF>^p
   Change > to nothing
   This way everything stays intact!

   Test file, screenshot, video or GIF capturing the issue (optional)
   Video and sample files attached

   Version of Adobe InDesign, InCopy or InDesign Server

   Adobe InDesign 15.0.1

   macOS High Sierra 10.13.6

   iMac 27 Zoll End 2012

   Steps to reproduce the issues

   See also attached video

   Open Document "02VKLeerzeilenTEMPEnde.indd"
   Open Data-Merge Panel
   Generate a merged document with click on the button
   Uncheck "Remove Blank Lines for Empty Fields" in Content Placement Options
   Press [OK]
   Repeat Step 3 this time Check "Remove Blank Lines for Empty Fields" in Content Placement Options
   Press [OK]
   Put the documents side by side
   Activate "Show Style override" in the paragraph panel
   Jump to page 2
   On the left… more

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   21 votes

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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   This issue has been fixed in the latest update of InDesign 2022 - version 17.3

   Please update to this latest version of InDesign using Creative Cloud Desktop Application to get the fix.

   --

   InDesign team

   Adobe

10. Cmd-O or Cmd-N doesn't work after InDesign starts up.

    This has been an annoying bug for a while. If you open indesign, then use the command-O or command-N key to open/create a file, nothing happens. You just get an alert sound.

    17 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – version 16.0.1.

    Please update to this version to get the fix.

    —
    Adobe InDesign team

11. Load DTD throws error in InDesign 2022 (17.0)

    When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

    Error text:
    .
    Line 941, Column: 18

    In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

    <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

    Even using the same DTD in the same file, this issue doesn't always occur. I am typically able to get around the issue by scrolling around the document or clicking on text boxes, then simply running the tool again. It's unclear what could be causing this different behavior each time the tool is run.

    This also affects document.loadDtd in the scripting object model.

    When using the structure menu to load a DTD , the latest version of InDesign sometimes throws an error with a single period as the message. I'm using the same DTD I've used successfully in previous versions of InDesign.

    Error text:
    .
    Line 941, Column: 18

    In the context of this DTD, line 941 column 18 points to the % sign used to refer to an earlier parameter entity. This has never been a problem for InDesign before:

    <!ELEMENT sam (%paragraph_styles; | table | footnote | endnote)+ >

    Even using the same DTD in the same file, this issue doesn't… more

    16 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue was fixed in InDesign 17.2

    Please update to this version or later to get the fix.

    
    

    --

    InDesign team

12. Cells formatted as Number/Currency etc. in Excel without decimal places or as Date not imported correctly into InDesign.

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign CC 2020 as soon as possible. An please in InDesgin CC 2019 Excel-Numbers with a sign for thousands place (e.g. 2'153) imported with a non correct sign (e.g. 2'153 imports to InDesgin CC 2019 as 2Õ153). Please verify this also.

    Many thanks in advance,

    InDesign CC : 2020 / 15.0.0.155
    MacOS : 10.13.6
    MS Excel : 16.30 for Mac

    We were able since ever (last version ID CC 2019) to import Excel data-cells by InDesign with the placing functionality. With the actual version of InDesign CC 2020 numbers without any decimal places (e.g. 153) are not imported from Excel files and are displayed in InDesign with a "0" - (e.g. 153 imports to InDesign as 0). If the numbers in the Excel files have at least 1 decimal place numbers are imported correctly (e.g. 153.6 imports to InDesign as 153.6). Please fix this InDesign… more

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    14 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

    In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

    Let us know in the comments section if you face any problem with the updation process.

    —
    Adobe InDesign Team

13. Redraw problems when having multiple Textboxes in a Textflow (Often used in DatabasedPublishing)

    macOS: 10.13.6
    InDesign: 14.0.2.

    When placing a Text-Frame that Adjusts in height inside of a "Master-Textframe" (Often used in DatabasedPublishing to paginate Products that should not split between columns etc.) InDesign fails to redraw the placements of other Objects correctly - AND IT EXPORTS TO PDF!

    This is horrible and has already lead to some huge problems in big Projects where we needed to work this way but InDesign made it a pain.

    See attached Video for clarification.

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    11 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

14. Problem with *.wmf files in InDesign 16.3

    I've got a file with many equations created in MathType, exported as *.wmf files and placed in Adobe In Design. Until today everything was fine. But after a new update to version 16.3 all my equations were destroyed. In the attachment I'm sending the same page exported to PDF before and after update. Please help me.

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    7 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in InDesign 16.4.
    Please update your copy of InDesign to this latest version to get the fix.

    —
    Adobe InDesign team

15. Data Merge function "Honor existing frame fitting option" is not working on master pages

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works fine

    Expected result
    Data Merge should honor the new feature "Honor existing frame fitting options" on master pages al well

    Actual result
    The existing frame fitting options even by object style applied is ignored

    Workaround
    If a object style is already applied you can remove the local override by pressing the "delete local override" button

    Test file, screenshot, video or GIF capturing the issue (optional)

    Video and sample files attached

    Version of Adobe InDesign, InCopy or InDesign Server

    Adobe InDesign 15.0.1

    macOS High Sierra 10.13.6

    iMac 27 Zoll End 2012

    Steps to reproduce the issues
    See also attached video

    Open the file > 01ExposeTEMPXMLStart.indd
    Generate a merged document by clicking the button
    Choose "Honor existing frame fitting" in Content Placement Options
    Click [OK]
    Jump to page 1 in the merged document
    The pictures are placed without honoring the existing frame fitting options from the object style
    This only happens with frames that are placed on a master page. The same frame on a document page works… more

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    6 comments  ·  Others  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

16. GREP, odd behaviour in InDesign v. 14.0.2

    Search and replace with GREP in InDesign version 14.0.2 behaves oddly.

    This simple GREP used to work fine:
    (?<=\s)([\u\s\,]+)$

    It matches upper case letters, commas and space between them at the end of a paragraph. But now it only matches some of them.

    Really strange.

    4 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Based on user response, marking this as Fixed.

    —
    Adobe​ InDesign team

17. Links panel sorting

    InDesign CC 2018, 13.1 (mac os 10.13.4)

    panels: links: panel options: show column: Scale.

    Bug:
    The sorting function for "Scale" in links panel doesn't work properly.
    If I sort by scaling percentages, they list incorrectly.

    Example: 187 % comes between 21 % and 15 %.
    That means it sorts them alphabetically as digits, but should sort them as numbers. Please fix.

    •  

    4 votes

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

18. [BUG] Text from pdf disappears when placing a pdf

    When placing a (PitStop server certified) PDF some texts in the placed PDF disappear (on screen as well as print).
    Only happens in latests Indesign/photoshop/illustrator, older versions work fine.

    PDF has no errors or problems in Acrobat pro preflight and PitStop server.

    Confirmed by several users in community forum:
    https://community.adobe.com/t5/indesign/placed-pdf-file-into-indesing-part-of-pdf-file-disappear/m-p/11258536?page=3

    Sample file attached.

    • 

    3 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

19. The app.doScript () statement no longer works since version 15.1.1...

    The script that I am attaching works up to version 15.0 and does not work with the next versions (certainly with version 15.1.1). The error that returns is "Unable to load Adobe Indesign Type Library 1.0" (translated from Italian). It does not seem to me that there are incompatibilities with the app.doScript () statement that generates the error.

    3 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue has been fixed in the latest release of InDesign – InDesign 2021.
    Please update to this new version of InDesign to get the fix.

    —
    Adobe InDesign team

20. [ID-4230173]Custom Workspace is not retained.

    InDesign 2025 workspace resets to basic/essentials every time i open the program or another document. I have a workspace saved and the program is not honoring that.

    2 votes

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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix for this issue is now available in the latest InDesign Release version 20.1 (Build 20.1.0.71), available via Creative Cloud Desktop application.

    
    

    Please update your InDesign application to this latest version to get the fix.

    
    

    --

    Adobe InDesign team