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Adobe InDesign: Bugs

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34 results found

  1. InDesign Window Keeps Moving

    I keep running into issues with my InDesign application window moving around. The window continually resizes itself slightly or moves to the side of the monitor (cutting off access to some of the tools) when I haven't tried to resize it. This isn't a 'once in a while' issue; it's happening consistently, multiple times a session.

    I'm running Indesign 2024 on a MacBook Pro with Apple M2 Pro Chip and macOS Ventura 13.5.1.

    The issue also persists on my laptop monitor and when connected to external monitors (I run one 4K colour-accurate monitor and one standard 1080p monitor).

    It would…

    2 votes

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    0 comments  ·  Performance/Usability  ·  Admin →
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  2. Text-fields behave strange after InDesign 2020 update

    Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:

    When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!

    Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is…

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  3. Cannot save under a new name error code 1, network share, InDesign 2019

    When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
    InDesign 2019 is up to date.

    2 votes

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    2 comments  ·  Performance/Usability  ·  Admin →
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    Need More Info  ·  Abhinav Kaushik responded

    Are you able to saveAs/ SaveACopy the file locally?
    What is the exact version of InDesign 2019 are you using? 14.0.1/14.0.2/14.0.3?
    Is it happening with all InDesign files?
    Which OS version are you using?

  4. InCopy character panel blank

    My coworker is on a PC running InCopy 2019 and has had an issue with InCopy since CC2017. The panels (not sure which ones are there other than the character panel) move from the side to the top and go blank and are utterly unusable. Turning them off and on again doesn't do anything. Any ideas on making it usable again?

    2 votes

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  5. gpu performance not working

    This literally just started happening today. I have not installed ANY new anything.
    I'm running a new Macbook Pro (sept 2017), with 16g RAM, 2 TB SDD (with plenty of room on it) Graphics processor is Radeon Pro 560 4 GB
    Intel HD Graphics 630 1536 MB, running High Sierra 10.13.1.
    Running latest version of InDesign CC 2018 build 13.0.1
    As of about an hour ago, I can no longer use the animated zoom or GPU performance. Everything on the screen disappears and you can see the rulers moving as I try to zoom in/out or try to scroll pages.…

    2 votes

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    3 comments  ·  Performance/Usability  ·  Admin →
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    Need More Info  ·  Sumit Garg responded

    Hi ,

    Are you facing this issue for all the document. If yes, can you please send us one of your sample document for analysis. This will help us in isolating the actual root cause.
    If issue is specific to some documents then please share these documents for analysis.

    You can send us your packaged document with assets to “sharewithID@adobe.com” email address.

  6. pipette does not work in cells of tables

    pipette does not work in cells of tables

    2 votes

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    5 comments  ·  Performance/Usability  ·  Admin →
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  7. InDesign 19.4 for MacOS ignores PluginConfig.txt

    InDesign 19.4 on MacOS ignores PluginConfig.txt and doesn't load the desired plug-ins on startup.

    Steps to reproduce:

    1. Place a plugin somewhere outside the InDesign app folder.
    2. Create a PluginConfig.txt that points to this plugin.
    3. Place the PluginConfig.txt either in the InDesign app folder or the Preferences folder.
    4. Start InDesign.
    5. The plugin won't be loaded.

    I have checked this on multiple machines and also have confirmation from someone also on the user forums:

    https://community.adobe.com/t5/indesign-discussions/indesign-ignores-pluginconfig-txt/m-p/14578540

    The Windows version seems to work correctly.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  8. relink with file extension bug

    Relink File Extension is not working. This bug seems persistent so I can only assume not too many people are reporting it, but it's slowing down my productivity. When I try to use Relink File Extensions and choose the option to link images that have the .psd extension rather than a .jpeg I get the error message "Failed to find 1 links in new folder. These links have not been relinked, and will remain selected in the Links panel." Each time I've attempted to do this over the last couple of months, I double-check that the only difference in the…

    1 vote

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    1 comment  ·  Performance/Usability  ·  Admin →
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  9. Not able to scroll down beyond page 2-3 spread

    I have a 6-page document in spreads. I am unable to scroll down beyond pages 2-3 spread.

    InDesign 15.0.3 x64

    1 vote

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  10. No Break slows down InDesign CC 2019

    When No Break is added to multiple words, it slows down InDesign CC 2019 14.01 tremendously.
    We use No Break very often in our texts, e.g. to keep web site addresses, email addresses and allergens together as this is a requirement from our customer.
    This was never a problem in older versions but something seems to be changed in InDesign.
    I added an .idml file containing an auto-size text frame with some text (allergens). Editing the text frame in an older version of InDesign works smoothly. Doing the same thing in CC 2019 goes very slow.

    1 vote

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  11. InDesign 14.0 x 64 Margin won't change since software update

    When I try to increase or decrease margins, nothing happens. It used to work great until my last software update.

    1 vote

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    Need More Info  ·  1 comment  ·  Performance/Usability  ·  Admin →
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  12. Preferences Reset after working with a large XML based file

    I work with large XML files to create catalogs several times a month. This results in InDesign giving me a lot of "Continue without Undo" prompts anytime I do any action (even scrolling and zooming), so I save the file and quit InDesign. Upon reopening InDesign, it says that it cannot read my preference file and resets everything.

    This is extremely frustrating, as while my workspace is saved, all of the character/paragraph/object styles, swatches, and program settings are completely wiped, as are all the tool tips and notifications. Barring being able to not have this problem occur regularly, is there…

    1 vote

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thank you for providing the information. Just copy the preference and try the following workflow –
    • Delete InDesign preferences
    • Copy the InDesign corrupt preferences.
    • Launch InDesign.
    • An alert would come that the preference have been reset.

    If the above workflow works with the copied preference, Zip them and mail it to santalwa@adobe.com.

    Regards
    InDesign Team

  13. Numbering and section options

    If you have multiple types of numbering options in one document, (say using Roman for your intro pages, and then convert to regular numbers for the main document) you can't change them even though the option is not grayed out in the Numbering and Sections Options dialogue box. If you click on it, it just reverts back to what the document started as and won't select that other numbering option.

    Exact same document, and I (on 13.1) cannot change it, but my co-worker who has 13.0.1 can.

    Adobe INDD CC 13.1

    1 vote

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    Need More Info  ·  Abhinav Kaushik responded

    Please provide further details so that we can try to reproduce the issue in-house.

    1. Which OS version are you using?
    2. Is it specific to a document?
    3. Does the issue happen with other dropdowns as well?

    -Abhinav Kaushik

  14. underline and paragraph rules don't work

    In version 13.0 can't modify the value of the line thickness, and is always the same stroke size: 1pt

    1 vote

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    Need More Info  ·  amaarora responded

    Hi,
    Can you please add a small video (on WeTransfer/Youtube/Dropbox) and post a link here so that it can be looked into?
    We have tried to reproduce it but unable to do it.
    Also, please try once after clearing your cache and preferences. https://forums.adobe.com/thread/526990

    -Aman

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