954 results found

1. Serious InDesign Server slow down with Catalina

   We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

   The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

   Earlier we managed to solve some permission issues that came with the upgrade (described in another post). But I’m afraid the current performance problems 'are much deeper rooted and can only be solved by Adobe and/or Apple.

   We haven’t encountered any resembling performance issues with other applications than Indesign Server, or with scripts working with tasks that does not involve InDesign server on these machines or other macs running Catalina. The slow down with InDesign Server are abnormal.

   The problems manifests themselves in several ways:

   1. The time it takes for a script to do its tasks have raised to unacceptable levels. In the very best cases, it has more than tripled.
   2. Processing time also varies a lot between executions of the same script – for no apparent reasons.
   3. Processing time is often even higher when initiated by a soap call than when the same script is run from a script editor.

   For evaluation I have used one and the same script working with one and the same document. The test document (relatively light in our context) is opened from a template with around 350 empty text- and image frames. The script first analyses the document, recording all frames with a certain label content and makes a setting record for those frames based on the label content. Then it imports text and place images according to those settings.

   Under Mojave it takes just above one minute for the script to do the job – both when started with a soap call and directly from an editor. Processing time is varying between 1:02 and 1:12, which I consider to be a ”natural” variation.

   After the upgrade, the scores for editor executions have varied between 2:08 and 3:44. Started with soap the time varies between 3:30 and above 5 minutes

   The increase in process time – at least 300 to 500 percent with soap calls – is of course unacceptable. The large variations is also a problem in itself

   Notes:
   • The process time scores above referes to the time amount from when the script starts to work with the document until it’s finished with the document (so any delays outside of the document processing is not included).

   • We cannot pick out certain actions that has slowed more than other. The recording of document content is heavily decelerated – taking between 40 seconds and 2 minutes and more, compared to taking a few seconds with Mojave. Likewise, the process to place text and images, fit images to the frame and so on have slowed down to the same extent.

   • To confirm the problem, we have also done the same tests on a fresh machine delivered from Apple with Catalina pre-installed, a lot of RAM and no other installations than the necessary for doing these tests – with the same disappointing results.

   We are stuck with serious performance issues with our scripts for InDesign Server (mostly Applescripts) after upgrading from Mojave (macOS 10.14.6) to Catalina (macOS 10.15.7). The problems are alike with Indesign Server CC 2019 and CC 2020.

   The current machine is a Mac Mini (2018) is used as development server for our current project. But when taken in production (very soon) the solution that is the outcome of the project must be able to run on a machine that demands Catalina or later. And this solution will rely heavily on high performance.

   Earlier we managed to solve some permission issues… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Keyboard Shortcuts dont work often with InDesign

   Using windows 10 - InDesign 2020

   Keyboard shortcuts often will not work, forcing me to minimize or restart the program to get them to work again. Very annoying.

   shortcuts that I am using for example( W to enter workspace mode, Ctrl-Z for undoing and even Ctrl-S to save)

   Adobe, stop adding features until you fix the issues that are present. especially ones that have been around for years or months.

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Type Tool Deselecting Itself

   Pressing T on the keyboard makes the type tool activate, but only for a second before it switches back to the previous tool.

   Running Indesign 15.0.2, so this issue was not fixed as stated in a previous thread.
   Running Mac OS 10.13.6

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Power Efficiency

   Since I've moved to working remotely entirely, I've noticed how quickly using several Adobe programs burns through my laptop battery. I'm running a brand new 16" Macbook Pro with the latest MacOS Catalina version, and I'm lucky if I get an hour and a half of battery life while running InDesign and Illustrator at the same time. When I review what is using the most battery life, my Mac lists InDesign, Illustrator, and Core Sync as the main culprits.

   Now, I understand that these programs at times are fairly graphically intensive, but the battery life I'm getting is absymal, and I'm not even currently working on artwork that is using a lot of complex effects; we're talking basic shape and stroke icons and simple text and shape layouts.

   Can you please work on optimizing the programs to prevent excessive battery draining? Core Sync in particular is really confusing; what exactly is it doing? I've even paused file syncing, but that hasn't seemed to do anything.

   Since I've moved to working remotely entirely, I've noticed how quickly using several Adobe programs burns through my laptop battery. I'm running a brand new 16" Macbook Pro with the latest MacOS Catalina version, and I'm lucky if I get an hour and a half of battery life while running InDesign and Illustrator at the same time. When I review what is using the most battery life, my Mac lists InDesign, Illustrator, and Core Sync as the main culprits.

   Now, I understand that these programs at times are fairly graphically intensive, but the battery life I'm getting is absymal, and… more

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Increase the size (thickness) of the ruler guides

   Hi,

   Give the possibility to increase the size (thickness) of the ruler guides (all the time / when hovering over the ruler guides or using a shortcuts). This would be present in the software preferences. It's not always easy to see them well. Thanks.

   Bye.

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Poor performance with placed InDesign documents

   When placing a really large dimensioned InDesign document into a smaller document the performance of that smaller document is crippled to the point where it becomes unusable, especially when there are many placed InDesign documents.

   To test:
   Create 4 different InDesign documents that are 3600 x 2580mm in size.
   Create an A4 booklet with 4 pages.
   Place a different one of the larger InDesign documents on each page of the A4 booklet.
   Try and navigate from the first page to the last page of the A4 document.

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. InDesign typekit fonts and sometimes activation does not work when network connectivity is lost

   I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

   Issues often persist even after reconnecting. There are many errors that arise when network switches status.

   This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

   If there is anything else I can do to help fix this for everyone please let me know.

   I work during commute and travel on my laptop and the past few versions have not been able to utilize typekit fonts without internet connection.

   Issues often persist even after reconnecting. There are many errors that arise when network switches status.

   This makes me unable to adjust layouts since there is no way to know the space taken up by the font. This has also cost me hours in slow tech support from adobe. Hours of lost productivity because of this bug that has been unbelievably overlooked.

   If there is anything else I can do to help fix this for… more

   •  

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Neues Dokument lässt sich nicht erstellen ....leeres Fenster mit %CCX_FNFT_DIALOG_NAME

   Es lässt sich kein neues Dokument erstellen weder über die Schaltfläche noch über Datei neu.... Stattdessen kommt ein leeres Fenster mit %CCXFNFTDIALOG_NAME

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. No Gpu performance

   Version of Adobe InDesign : 14.0.3
   Version of MacOS : Catalina (10.15)

   Steps to reproduce the issues :
   Go to : preferences , GPU performances

   Expected result :
   Enable Gpu performances

   Actual result :
   Impossible to enable GPU - Performance

   Tested on the Beta of Indesign and it work

   •  

   •  

   •  

   3 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. InDesign 14.0.2 constant spinning beachball - especially on text related commands

    Working in InDesign 14.0.2 on High Sierra, (single computer home network) the programme is exceptionally slow - taking about 10 seconds (of beachballing) to select a line of copy. Clicking between objects takes 5-10 seconds also. This is happening on my Mac Book Pro and iMac, both running High Sierra - all other programmes are working normally. I have tried trashing my preferences and uninstalling etc, but nothing has improved the lagging issue. I have had to revert to the 2018 version to get my work done.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Can't scroll Pages Window when Export dialogue box is up

    Can't scroll Pages Window when Export dialogue box is up

    When exporting certain pages from a large document it was handy being able to scroll through the pages window while the export dialogue was open. This was possible on pre CC indesign copies.
    Issue apparent using OSX Mojave 10.14.5 and Indesign CC 14.0.2

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. ID can't import multiple PDF (with multiple pages) into frames placed in master

    InDesign 14.0.2 french
    Windows 10 x64 Pro 1903 - 18362.239

    I need to import 148 PDF with 5 pages into each files.
    I prepare 5 frames into the A-master.
    CTRL+D from the 1st page to select my files.
    For the demo, I use 3 files.

    Only the second PDF is imported.
    All other PDF are visible in Links panel, but with no pages imported.

    If I do an the same import without frames on the A-master, I am able to place 5 pages per ID page. But it's longer, without the same scale, etc.

    Please check my video attached.
    I attach my 3 PDF of the demo.

    I've just test under 13.1.1: the bug is already there :-(
    Thanks to my users not to tell me...

    I also tried to do the same by duplicating my page with no frames on A-master but on the page itself: same result, only the second PDF is imported.

    If I choose 2 pages on each PDF, I got 2 PDF on 3. Better, but not enough (frames on page or A-master).

    Last test: import without advance options, so only 1st page is imported.
    It worked: I got the 3 first pages imported...

    Please help :)

    InDesign 14.0.2 french
    Windows 10 x64 Pro 1903 - 18362.239

    I need to import 148 PDF with 5 pages into each files.
    I prepare 5 frames into the A-master.
    CTRL+D from the 1st page to select my files.
    For the demo, I use 3 files.

    Only the second PDF is imported.
    All other PDF are visible in Links panel, but with no pages imported.

    If I do an the same import without frames on the A-master, I am able to place 5 pages per ID page. But it's longer, without the same scale, etc.

    Please check my video attached.
    I… more

    • 

    • 

    • 

    • 

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Printing seems to change a document

    When the only thing done is printing an InDesign document, the app acts if there were any changes made: when closing, it asks wheter to save the changes.
    This is very confusing, since it makes the user think something was changed by accident. Please make InDesign close the document without the save dialog, if nothing was changed.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are reviewing it

14. CC Libraries fail to load or connect during launch even when CC is running in the background

    CC Library associated link resource images causes error messages during launch of program or file even when CC is running in the background.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Smart Grid feature not working properly. Green lines don't appear showing alignment with object's previous location

    As the title says, when I move an object, the temporary green smart grid lines do not appear to show whether I am in alignment with the object's previous position. I noticed this when I was trying to replicate the 3rd video titled "Align and group content" in the "Edit Content" tutorial.

    https://helpx.adobe.com/indesign/how-to/edit-modify-content.html

    I am using Adobe InDesign version 14.0.2 x64 on Windows 10.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. "paragraph style options" window size

    Paragraph Style Options window opens bigger than my screen (regardless of the size screen I'm working on) and there is no way to resize the window or set the default size of the window? In order to work with Paragraph Styles, I am constantly having to move the window around so I can see all the options there, then move it again to see the preview in my document.

    WHY CAN'T WE RESIZE THIS WINDOW? There's no reason it needs to be this large; most of the space is blank.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. InDesign CC 2019 No search results when trying to place a file

    When I try to place a file in InDesign CC 2019 (or ANY CC 2019 app) and I enter text in the search box to find my file it defaults to "my Mac" instead of the folder I want it to search. Then when I select the folder I want to search it yields no results even though I KNOW there is a file there containing that word in the name. The folder I want it to search is on a remote server. I have tried to reindex the remote server in Spotlight (by adding it to the privacy tab and then removing it) but that did not work (Spotlight did not reindex the folder). I have changed the finder preferences to search the current folder. But these have not fixed the issue. PLEASE FIX!

    When I try to place a file in InDesign CC 2019 (or ANY CC 2019 app) and I enter text in the search box to find my file it defaults to "my Mac" instead of the folder I want it to search. Then when I select the folder I want to search it yields no results even though I KNOW there is a file there containing that word in the name. The folder I want it to search is on a remote server. I have tried to reindex the remote server in Spotlight (by adding it to the privacy tab… more

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Keyboard shortcuts don't work if only one file is open.

    When I have just one file open in Indesign, the keyboard shortcuts don't work. Open another file, they start working again. Or, wait long enough, then they start working with just one file open. All keyboard shortcuts, not just some.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Snapping objects is funky

    When moving or scaling objects and aligning (snapping) them to guides or objects, they don't snap to the guides or objects exactly. I regularly
    need to zoom in and visually align them correctly.

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Wacom tablet settings nonfunctional

    Wacom tablet setting for InDesign CC 2019 won't show or function in the active application. The touch ring and radial menu setting do not show up. The default settings appear instead. The screen grabs demonstrate how the touch ring behaves with the four default functions; autoscroll/Zoom, Cycle Layers, Brush Size and Canvas Rotation.

    •  

    •  

    3 votes

    Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating