278 results found

1. v. 16.1 of InDesign running on Apple OS 10.15.7. My whole Mac system crashes in the middle of executing File>Publish Online (ie, to EPUB).
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2. Publish Online Image Scaling Issues

   I'm running into an issue where images don't render at the correct scaling for Publish Online. See screenshots.

   The image types affected appear to be PNG and SVG images. I can fix this by re-exporting the image as a JPG but that is a massive waste of time – we use SVG images heavily to keep file sizes down. If they don't scale correctly in Publish Online, it makes the feature basically useless for us.

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3. InDesign version 16.1. Hyperlinks interactivity function not working properly.

   When creating hyperlinks within a document, certain links, although functioning within the hyperlink panel, do not translate as links when published online or as an ePub. This is completely random, as other links set up in exactly the same way (often on the same page) work fine. Have tried everything I can think of to fix the issue myself but can't figure out why it is happening.

   Steps to recreate the issue:
   1. Set up document
   2. Set up multiple hyperlinks (mine are objects rather than text)
   3. Preview in interactivity panel and/or publish online

   Expected Result: Links should be in the document. Links should appear as clickable when hovered over.

   Actual Result: Some links do not appear (randomly). This happens no matter what you do to try and change it. Even if you try adding various other links to the selected object, or adding the same link that works in other objects...some objects refuse to translate as hyperlinks in the published version.

   I'm pretty sure this is a new issue, although I have tried reinstalling old versions of the software and the problem reoccurs. So have updated to the newest version again. Please help! Thank you

   When creating hyperlinks within a document, certain links, although functioning within the hyperlink panel, do not translate as links when published online or as an ePub. This is completely random, as other links set up in exactly the same way (often on the same page) work fine. Have tried everything I can think of to fix the issue myself but can't figure out why it is happening.

   Steps to recreate the issue:
   1. Set up document
   2. Set up multiple hyperlinks (mine are objects rather than text)
   3. Preview in interactivity panel and/or publish online

   Expected Result: Links should be… more

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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4. Problem

   I have a problem: Online Publish printing of the file does not work. All links are marked with an x

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5. publish online

   When I try to view my published document, I just get arbitrary website information such as below. The same issue when I try to view my Published documents dashboard.

   {{pageDetails}}
   {{docInfo.map.documentName | limitTo: (isTouch ? 30 : 80)}}{{docInfo.map.documentName.length > (isTouch ? 30 : 80) ? '...' : ''}}

   {{pageDetails}}
   English
   ✓Deutsch
   ✓English
   ✓français
   ✓日本語

   Also, this bug report platform is not letting me upload jpegs or pngs.

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   1 comment  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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6. Coruppt HTML Export in Indesign v16

   I have a document, which is created in an older Indesign-Version. It contains many HTML-Export Tags - no Problem in Indesign v14 (CC 2019) and v15 (2020). When I export a HTML-File from Indesign v16 (2021), all n-characters in the span-class-Attribute are replaced with blanks!

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7. epub preview - crops page view

   the ePub Previewer crops the page i am viewing in the preview, so i cannot see the entire page. please fix this issue as it makes it very difficult to preview my interactive elements without having to export the page to PDF.

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8. Publish Online from Indesign. Deepetch issue

   Good day, all. I'm desperately trying to resolve an issue that I have tried for days to fix. The images are all fine in my InDesign document. They are PNGs with no background. I've tried EPS and TIFFs with clipping paths. And still, I get the same issue.

   Which is....when I publish the document and view it online. The backgrounds are white - as if all the deep etching disappeared.

   Please advise - I don't know what else to do.

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9. No SEO capabilities when publishing online.

   If you could add SEO capabilities to Interactive PDFs when using the "publish online..." option in InDesign that would be wonderful.

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10. InDesign publish online is not working.

    I had been using it successfully all day, now it just says "document not found." Or it will partially load but certain frames will have a broken icon. Then as I click through it will suddenly stop working again and say "page not found."

    HELP PLEASE!! I am working on a deadline

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11. Email Hyperlink Breaks

    In the Hyperlinks panel, Email hyperlinks that include a subject that includes an ampersand will change from an Email-type to a URL-type when you click OK. Status will then appear as a red dot in the Hyperlinks panel instead of an envelope. Opening it again from the Hyperlinks panel will show the subject gone and in a URL format.

    TO TEST - Highlight text in your document. Open the Hyperlinks Panel. Create a new hyperlink with the [+] button at the bottom of the panel, choose email as the type, type a valid email address, then enter a subject line that include an ampersand (&) . Click OK.

    THE FIX - Removing the ampersand from the subject line will keep the issue from occurring.

    In the Hyperlinks panel, Email hyperlinks that include a subject that includes an ampersand will change from an Email-type to a URL-type when you click OK. Status will then appear as a red dot in the Hyperlinks panel instead of an envelope. Opening it again from the Hyperlinks panel will show the subject gone and in a URL format.

    TO TEST - Highlight text in your document. Open the Hyperlinks Panel. Create a new hyperlink with the [+] button at the bottom of the panel, choose email as the type, type a valid email address, then enter a subject line… more

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12. Text originated from MS Word yields problematic results when exported to HTML (excessive <span> statements)

    I’ve stumbled upon a bug evident in text originated from MS-Word, which affects the HTML structure when exported from InDesign. Originally I encountered it with Hebrew text in heavily-style-driven paragraphs, however I re-created it in a completely “clean” style environment as well:

    (1) Create a new file in MS-Word. Type some text into it (as “Lorem Ipsum”).

    (2) Copy the text and Paste into InDesign.

    (3) Reset the Paragraph Style; then apply a Character style to the text (it could be a Character style with no attributes).

    (4) Paste the same text into Notepad, then Copy it again from Notepad into InDesign as a second paragraph (you could just as well re-type it in InDesign; the idea is to have an identical text created solely in InDesign rather than pasted from Word, to avoid any added hidden additional data which may be there).

    (5) Export to HTML.

    The paragraph pasted into InDesign from Word – even though it has been reset – seems to cause the HTML export process to re-state a <span> section for the Character Style – even though all of the text should be with the same attributes and the same character style – that is, the </span> of one character style is immediately followed by the next <span> of the same character style.

    The next paragraph, containing the same text copied and pasted through a “cleanup mediator” (in the form of Notepad, for example) does not cause the same behaviour.

    I could not find any difference in the attributes associated with either paragraph from within InDesign.

    This makes the resulting structure of a text originated from Word much more cumbersome; in addition, at least when dealing with RTL text (such as Hebrew) this may cause problems in alignment – especially when used in floating text elements (through css).

    InDesign version: 16.0.1 x64

    I’ve stumbled upon a bug evident in text originated from MS-Word, which affects the HTML structure when exported from InDesign. Originally I encountered it with Hebrew text in heavily-style-driven paragraphs, however I re-created it in a completely “clean” style environment as well:

    (1) Create a new file in MS-Word. Type some text into it (as “Lorem Ipsum”).

    (2) Copy the text and Paste into InDesign.

    (3) Reset the Paragraph Style; then apply a Character style to the text (it could be a Character style with no attributes).

    (4) Paste the same text into Notepad, then Copy it again from Notepad… more

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    1 comment  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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13. hyperlink conflict when exporting epub

    Indesign 16.01
    manual back-linking of endnotes: since indesign does not generate back links from endnotes in exported pdfs (unlike in epub), I made a manual backlink by defining a text anchor on the endnote reference in the text and hyperlinking the number of the endnote to that anchor.
    After doing this however, if i then try to export as an epub it seems the manual hyperlink causes a conflict with the epub export, which results in the program freezing indefinitely requiring manual shutdown by ending task in Windows (10. 20H2)

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14. Epub interactivity panel indesign

    epub interactivity panel preview doesn't show the exact size of text, and it changes the objects' places.

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15. publish online

    When I try to publish online it comes up with an error#39. I believe it's a problem with the proxy settings and my IT team are trying to fix this but they need to know what the network requirements are for it to work properly

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16. When Attempt to publish a Document online it gives the Mac a panic error which cause an abrupt shutdown.

    Indesign 16.
    Mac Big Sur 11.0. 1

    panic(cpu 2 caller 0xffffff80126bfb71): assertion failed: (MBUFQEMPTY(&cfq->qmq) && cfq->qstart == cfq->qend) || (!MBUFQEMPTY(&cfq->qmq) && cfq->qstart != cfq->qend), file: /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.50.7/bsd/net/content_filter.c, line: 1089
    Backtrace (CPU 2), Frame : Return Address
    0xffffffc1b5d536f0 : 0xffffff8011ebc66d
    0xffffffc1b5d53740 : 0xffffff8011fff073
    0xffffffc1b5d53780 : 0xffffff8011fef6aa
    0xffffffc1b5d537d0 : 0xffffff8011e61a2f
    0xffffffc1b5d537f0 : 0xffffff8011ebbf0d
    0xffffffc1b5d53910 : 0xffffff8011ebc1f8
    0xffffffc1b5d53980 : 0xffffff80126bee1a
    0xffffffc1b5d539f0 : 0xffffff80126bfb71
    0xffffffc1b5d53a00 : 0xffffff80122adcfe
    0xffffffc1b5d53a40 : 0xffffff80122ae008
    0xffffffc1b5d53bd0 : 0xffffff80122ac4ef
    0xffffffc1b5d53c20 : 0xffffff80122a921c
    0xffffffc1b5d53c90 : 0xffffff801242ecf9
    0xffffffc1b5d53ce0 : 0xffffff80124a8c20
    0xffffffc1b5d53e00 : 0xffffff801247d4c8
    0xffffffc1b5d53e30 : 0xffffff8012477e35
    0xffffffc1b5d53ee0 : 0xffffff8012477c47
    0xffffffc1b5d53f40 : 0xffffff8012569ceb
    0xffffffc1b5d53fa0 : 0xffffff8011e621f6

    Process name corresponding to current thread: com.symantec.mes.systemextension

    Mac OS version:
    20B29

    Kernel version:
    Darwin Kernel Version 20.1.0: Sat Oct 31 00:07:11 PDT 2020; root:xnu-7195.50.7~2/RELEASEX8664
    Kernel UUID: 84C6DC45-6B02-335F-9439-5D2A9BC385A4
    KernelCache slide: 0x0000000011c00000
    KernelCache base: 0xffffff8011e00000
    Kernel slide: 0x0000000011c10000
    Kernel text base: 0xffffff8011e10000
    __HIB text base: 0xffffff8011d00000
    System model name: iMac18,3 (Mac-BE088AF8C5EB4FA2)
    System shutdown begun: NO
    Panic diags file available: YES (0x0)
    Hibernation exit count: 0

    System uptime in nanoseconds: 3590392434350
    Last Sleep: absolute basetsc basenano
    Uptime : 0x00000343f410d1f6
    Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000
    Wake : 0x0000000000000000 0x0000000e01bf9cc4 0x0000000000000000
    last started kext at 2312362411943: >usb.!UUserHCI 1 (addr 0xffffff7fb19ef000, size 98304)
    last stopped kext at 2526699539168: >usb.!UUserHCI 1 (addr 0xffffff7fb19ef000, size 98304)
    loaded kexts:

    !ATopCaseHIDEventDriver 4000.27
    AudioAUUC 1.70
    AGPM 119
    !APlatformEnabler 2.7.0d0
    X86PlatformShim 1.0.0
    @fileutil 20.036.15
    !AUpstreamUserClient 3.6.8
    @kext.AMDFramebuffer 4.0.0
    @filesystems.autofs 3.0
    @kext.AMDRadeonX4000 4.0.0
    @kext.AMDRadeonServiceManager 4.0.0
    !AHDA 283.15
    !AGraphicsDevicePolicy 6.1.27
    !A!IPCHPMC 2.0.1
    @AGDCPluginDisplayMetrics 6.1.27
    pmtelemetry 1
    LuaHardwareAccess 1.0.16
    |IOUserEthernet 1.0.1
    |IO!BSerialManager 8.0.1f5
    @DontStealMacOSX 7.0.0
    !AHV 1
    !ADiskImages2 1
    eficheck 1
    !A!IKBLGraphics 16.0.0
    !ASMCLMU 212
    !A!ISlowAdaptiveClocking 4.0.0
    !AGFXHDA 100.1.431
    |Broadcom!B20703USBTransport 8.0.1f5
    !AMCCSControl 1.14
    !A!IKBLGraphicsFramebuffer 16.0.0
    @kext.AMD9500!C 4.0.0
    !AThunderboltIP 4.0.3
    !UDisplays 380
    @filesystems.tmpfs 1
    @filesystems.hfs.kext 556.41.1
    @BootCache 40
    @!AFSCompression.!AFSCompressionTypeZlib 1.0.0
    @!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
    @filesystems.apfs 1677.50.1
    !ASDXC 1.9.0
    |!ABCM5701Ethernet 11.0.0
    AirPort.BrcmNIC 1400.1.1
    !AAHCIPort 346
    @private.KextAudit 1.0
    !AACPIButtons 6.1
    !ARTC 2.0
    !ASMBIOS 2.1
    !AACPIEC 6.1
    !AAPIC 1.7
    @!ASystemPolicy 2.0.0
    @nke.applicationfirewall 310
    |IOKitRegistryCompatibility 1
    |EndpointSecurity 1
    !AHIDKeyboard 222
    !AMultitouchDriver 4400.28
    !AInputDeviceSupport 4400.35
    !AHS!BDriver 4000.27
    IO!BHIDDriver 8.0.1f5
    @kext.triggers 1.0
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    DspFuncLib 283.15
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    !AGraphicsControl 6.1.27
    |IOSerial!F 11
    |IOAVB!F 900.12
    @!AGPUWrangler 6.1.27
    |IOSlowAdaptiveClocking!F 1.0.0
    !ASMBusPCI 1.0.14d1
    |IONDRVSupport 585
    |Broadcom!BHost!CUSBTransport 8.0.1f5
    |IO!BHost!CUSBTransport 8.0.1f5
    |IO!BHost!CTransport 8.0.1f5
    !ASMBus!C 1.0.18d1
    X86PlatformPlugin 1.0.0
    IOPlatformPlugin!F 6.0.0d8
    !AHDA!C 283.15
    |IOHDA!F 283.15
    |IOAudio!F 300.6.1
    @vecLib.kext 1.2.0
    @plugin.IOgPTPPlugin 900.11
    |IOEthernetAVB!C 1.1.0
    |IOAccelerator!F2 439.35.4
    @kext.AMDSupport 4.0.0
    @!AGraphicsDeviceControl 6.1.27
    |IOGraphics!F 585
    usb.IOUSBHostHIDDevice 1.2
    usb.!UHub 1.2
    usb.networking 5.0.0
    usb.!UHostCompositeDevice 1.2
    !AThunderboltDPInAdapter 8.1.4
    !AThunderboltDPAdapter!F 8.1.4
    !AThunderboltPCIDownAdapter 4.1.1
    !AHPM 3.4.4
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    |IOSurface 289.3
    @filesystems.hfs.encodings.kext 1
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    corecapture 1.0.4
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    DiskImages 493.0.0
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    $quarantine 4
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    |IOSCSIArchitectureModel!F 436.40.6
    !AMobileFileIntegrity 1.0.5
    @kext.CoreTrust 1
    !AFDEKeyStore 28.30
    !AEffaceable!S 1.0
    !ACredentialManager 1.0
    KernelRelayHost 1
    |IOUSBHost!F 1.2
    !UHostMergeProperties 1.2
    usb.!UCommon 1.0
    !ABusPower!C 1.0
    !ASEPManager 1.0.1
    IOSlaveProcessor 1
    !AACPIPlatform 6.1
    !ASMC 3.1.9
    |IOPCI!F 2.9
    |IOACPI!F 1.4
    watchdog 1
    @kec.pthread 1
    @kec.corecrypto 1.0
    @kec.Libm 1

    Indesign 16.
    Mac Big Sur 11.0. 1

    panic(cpu 2 caller 0xffffff80126bfb71): assertion failed: (MBUFQEMPTY(&cfq->qmq) && cfq->qstart == cfq->qend) || (!MBUFQEMPTY(&cfq->qmq) && cfq->qstart != cfq->qend), file: /AppleInternal/BuildRoot/Library/Caches/com.apple.xbs/Sources/xnu/xnu-7195.50.7/bsd/net/content_filter.c, line: 1089
    Backtrace (CPU 2), Frame : Return Address
    0xffffffc1b5d536f0 : 0xffffff8011ebc66d
    0xffffffc1b5d53740 : 0xffffff8011fff073
    0xffffffc1b5d53780 : 0xffffff8011fef6aa
    0xffffffc1b5d537d0 : 0xffffff8011e61a2f
    0xffffffc1b5d537f0 : 0xffffff8011ebbf0d
    0xffffffc1b5d53910 : 0xffffff8011ebc1f8
    0xffffffc1b5d53980 : 0xffffff80126bee1a
    0xffffffc1b5d539f0 : 0xffffff80126bfb71
    0xffffffc1b5d53a00 : 0xffffff80122adcfe
    0xffffffc1b5d53a40 : 0xffffff80122ae008
    0xffffffc1b5d53bd0 : 0xffffff80122ac4ef
    0xffffffc1b5d53c20 : 0xffffff80122a921c
    0xffffffc1b5d53c90 : 0xffffff801242ecf9
    0xffffffc1b5d53ce0 : 0xffffff80124a8c20
    0xffffffc1b5d53e00 : 0xffffff801247d4c8
    0xffffffc1b5d53e30 : 0xffffff8012477e35
    0xffffffc1b5d53ee0 : 0xffffff8012477c47
    0xffffffc1b5d53f40 : 0xffffff8012569ceb
    0xffffffc1b5d53fa0 : 0xffffff8011e621f6

    … more

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17. You do not have access to Publish Online service

    Hola, actualmente estoy corriendo la versión 16.0 de Indesign, sin embargo al momento de hacer algún tipo de publicación en línea me arroja ese error pero no me da más detalles.

    Todas las publicaciones de mi empresa estan actualmente caídas, alguien podría ayudarme con este error por favor?

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18. I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document tryin

    I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service.

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19. I am unable to publish or access Adobe Online Dashboard- This is what I found

    I am unable to publish or access Adobe Online Dashboard- This is what I found:
    https://status.adobe.com
    https://www.datacenterknowledge.com/uptime/aws-cloud-outage-hits-customers-including-roku-adobe
    https://downdetector.com/status/adobe-creative-cloud/map/

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20. Can't publish online.

    Everything worked fine until 17.00 Moscow time. Antivirus is disabled, the Internet is working.

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