[Error: "You do not have access to Publish Online Service"]Previously published documents via Publish Online no longer work.
I have been working with publish online services and have spent the past few days publishing some document and everything works.
Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."
Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."
The issue has been Fixed.
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Sara Bequette commented
And this is what I see when I open a link to an existing Published Document.
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Sara Bequette commented
This is what I see when trying to Publish Online from InDesign.
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Sara Bequette commented
I'm having this issue today. :/ Very frustrated! This is my absolute favorite InDesign feature. I use it often and I really need these to work! This is what my Published Online Dashboard currently looks like.
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Anonymous commented
Update - have also updated system - no joy
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Anonymous commented
Same issue here. Got Adobe technical support. Nothing. HELP ADOBE !!!!!!!!
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Karen Bruton commented
Getting the following error when visiting any Adobe Publish Online document.
Document Not Found. The document you requested does not exist. Please check the link used to make sure it’s accurate.
Is this an internal issue? This is extremely concerning because our company has multiple documents in this format and none of them are working.
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Mark Nevitt commented
I am currently running InDesign 2021.
One of my employer's key service documents is currently unavailable (404 error) through Publish Online. When I try to access the dashboard for Publish Online I get a message that reads:
"You do not have access to Publish Online service".
Pretty bad. Why is this?
Screenshot attached. -
BriDively commented
Same here
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JAB commented
This is also happening to me. Looks like it was a bug that you fixed in May 2020. When will it be fixed?
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Luis Andrés Rivera Delgado commented
NO se encuentran los documentos publicados con Adobe InDesign ni el panel (dashboard)
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Sam commented
Hello I am working on indd v. 16.0 and i am trying to publish a document. I am getting an alert that says "You cannot use this feature right now. Please check your network connectivity." My network is working fine. I did notice that links that i have published in the past are not working.
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Martien Sleutjes commented
Is the service offline again?
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Anonymous commented
I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document having had some edits.
Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."
Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."
Has anyone had this happen before and know what to do? I tried restarting InDeisgn and connecting to a different wifi network.
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Anonymous commented
On selecting File/Publish Online, a pop-up informs me that "You cannot use this function at this time. Please check your internet connection". Internet is working and I am signed in to CC
Version: InDesign 15.1.3
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Fio commented
Hi, I've beed publish my file online. But now i cannot access the publish online feature, It says check your network connectivity and in the dashboard also say I cannot access. Please help me to fix this file https://indd.adobe.com/view/cb0a5621-a3f0-40cc-91e7-579a11301261
Im running v 14-0-3
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Anonymous commented
yesterday, i was able to publish online the document in indesgin. Today it says i am not able to publish online the document as the server is not available.
I tried diffrebt ways can you help? -
Marc commented
Hello, there is a bug when I use publish online and display on smartphone (Android with chrome).
cannot slide pages left or right. And when the navigation bar disappears ... impossible to reactivate it.from a pc or a mac no worries ... but traveling, it is not practical.
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Anonymous commented
My wifi is working but I keep receiving this error message
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John Mohr commented
And...suddenly the dashboard is back online. I guess just a service issue.
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Anonymous commented
I just updated inDesign via Creative Cloud and that seemed to resolve the problem-but could just be a coincidence of timing.