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Mark Nevitt

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  1. [Error: "You do not have access to Publish Online Service"]Previously published documents via Publish Online no longer work.

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    57 comments  ·  Adobe InDesign: Bugs » ePub/HTML/Publish Online  ·  Admin →
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    Mark Nevitt commented  · 

    My initial post is now a week old and - at this time - there is no response from Adobe. Surely it is self-evident that the feature that publishes an artworked/designed document online is a vital support to businesses. Especially during a pandemic that requires optimal social distancing. So where is the urgency from Adobe in managing customer concerns. What is the service we are paying for in our subscriptions? I find this long silence deeply disappointing when - in all likelihood - all that is needed is an admission that there was a server failure at Adobe's end of the line. Come on, Adobe. Wakey wakey. You can do better than this.

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    Mark Nevitt commented  · 

    I am currently running InDesign 2021.
    One of my employer's key service documents is currently unavailable (404 error) through Publish Online. When I try to access the dashboard for Publish Online I get a message that reads:
    "You do not have access to Publish Online service".
    Pretty bad. Why is this?
    Screenshot attached.

    Mark Nevitt supported this idea  · 

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