Mark Nevitt
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The issue has been Fixed.
An error occurred while saving the comment An error occurred while saving the comment Mark Nevitt commentedI am currently running InDesign 2021.
One of my employer's key service documents is currently unavailable (404 error) through Publish Online. When I try to access the dashboard for Publish Online I get a message that reads:
"You do not have access to Publish Online service".
Pretty bad. Why is this?
Screenshot attached.Mark Nevitt supported this idea ·
My initial post is now a week old and - at this time - there is no response from Adobe. Surely it is self-evident that the feature that publishes an artworked/designed document online is a vital support to businesses. Especially during a pandemic that requires optimal social distancing. So where is the urgency from Adobe in managing customer concerns. What is the service we are paying for in our subscriptions? I find this long silence deeply disappointing when - in all likelihood - all that is needed is an admission that there was a server failure at Adobe's end of the line. Come on, Adobe. Wakey wakey. You can do better than this.