You do not have access to Publish Online service.
I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.
Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."
Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."
I am currently running version 15.0.
Has anyone had this happen before and know what to do? I tried restarting InDeisgn and connecting to a different wifi network.
This has been fixed. Please check if you are able to access the Publish Online service
2 commentsComments are closed
Yes, it was a service downtime, when you faced the issue. Everything is up and running now.
Thanks for confirming.
Marc McNaughton commented
I started seeing this same behavior today as well. Every time I try to publish a document to the Publish Online service, I get the same "You cannot use this feature right now. Please check your network connectivity." message.
Tried restarting my machine, and confirmed that, yes, I DO have full connectivity. Nothing changes this behavior, and it's completely repeatable.
I cannot currently publish anything to the Publish Online service because I can't get past this "error" message.
EDIT: 5/20 @13:51 PST - Problem seems to have cleared. Server glitch?