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Christina Haugen

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  1. 89 votes

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    The fix of the issue is now available in the latest InDesign 2022(v17.0.0.96). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.


    Adobe InDesign Team

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    Christina Haugen commented  · 

    Having this issue in Adobe 2021 version 16.0, also had it in previous versions. Very time consuming bug.

  2. 7 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

    Christina Haugen supported this idea  · 
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    Christina Haugen commented  · 

    Have latest update available and still having this issue, going on MONTHS now. Very frustrating as a designer to not be able to change fonts quickly (currently having to scroll through hundreds of fonts to get to fonts manually).

    Steps:
    Select text box
    Open Character Panel
    Click on font name
    Press down/up arrow

    OR Press letter for font name (normally this would bring up the font I usually use for most things, ROB = Roboto, but now it only lets me press RO and brings up Roadway)
    Press down arrow to get to Roboto

    Freeze.

    Every time Ive looked this up I see the reply that you have a solution for this but it is still happening!

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