Bug details

Distorted Text and Graphics in high sierra

When opening a previously created file, I noticed small visual artifacts in the rendering of vector graphics in the file. As I zoomed in to inspect it, the artifacts began jumping all over the place, and as I zoomed in further, text on the page began presenting the same behavior.

Using InDesign 2017.1, Build 12.1.0.56 on a 2016 Macbook Pro (2.9 GHz Intel Core i5, 16 GB RAM), running macOS High Sierra 10.13.

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    Jesse Couch shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    FIXED  ·  Sumit Garg responded  · 

    This is a macOS10.13 issue, specific for some Intel GPU cards. Apple has fixed(partially) this issue inside macOS10.13.4 released build.

    Following are the workaround for resolving this issue.
    1) Update your mac machine to latest macOS10.13.4. Here, Apple has fixed this issue to some extent. You will face very less number of rendering issues.
    2) Disable GPU preview and set display performance as typical.

    Once you have updated to macOS10.13.4 .You might still face some rendering issues. Since, Apple has not fixed this issue completely.
    Please switch off GPU rendering for these cases and report a separate post for tracking.

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      • Nicholas Woods commented  ·   ·  Flag as inappropriate

        When I scroll the page off the screen, and then back on, it seems to resolve itself and the gray blocks do not appear on the pdfs I am creating. But it is bothersome nonetheless and it interferes with visibility while working.
        I am running an Indesign Free Trial on a late-2016 MacBook Pro 2GHz Core i5 with 16 GB Memory and Iris Graphics 540, running High Sierra.

      • Blaise commented  ·   ·  Flag as inappropriate

        Parts of my logo or design work has glitches including white parts and or part of the shape cut out however when I zoom in our out they go away. Was not like this before I updated. And no other adobe cloud program I use is having this problem.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Same happening here. Just upgraded my 2017 13" Macbook Pro (2.3 GHz, Intel Core i5, 8GB, Intel Iris Plus 640 1536 MB) from Sierra to High Sierra. Getting distorted/shattered text and vector images in InDesign CC 2018, that shift and change when zoomed in and out.

      • Max commented  ·   ·  Flag as inappropriate

        I can't express enough urgency on this issue!

        Without sounding like a typical w*nker designer – It's impossible to work on anything when you can't preview what your work looks like. I've been using InDesign ever since I was a kid and have never had a problem.

        Without sounding further w*nker-ish. I use InDesign for high profile clients and there's simply too much at stake for this to be an issue. Love Adobe and you always do a great job but need to get this sorted ASAP.

        I've tried changing the Display Performance settings and turning off GPU Performance but it's simply not performing. My hunch is that this is a GPU / Retina issue as I've updated on my 2010 MacbookPro and it's running fine.

        RUNNING:
        >> . InDesign 13.0
        >> . High Sierra 10.13.1
        >> . MacbookPro 13-inch 2017 - 2.3 GHz Intel Core i5 - 8GB RAM

      • Imene commented  ·   ·  Flag as inappropriate

        I have the same problem. I have just updated my new Macbook yesterday and the problem have begun.

      • Miki Turgeman commented  ·   ·  Flag as inappropriate

        as you can see at the screen shot on adobe indesign cc 2018
        that what happen when I put a new text box on a page with a visual...
        a strange grey blocks start to pop on the page.

        have any one know what it is? and how it can be fix?

      • M commented  ·   ·  Flag as inappropriate

        1. Indesign 2018 for Mac high Sierra, MacBook Pro

        When I zoom in or out I'm getting black/dark grey shapes on my page . After zooming its gone.

      • Mario Balcázar commented  ·   ·  Flag as inappropriate

        I have the same problem. Even I upgraded to Adobe CC 18 and the same rendering problem exists. It happens also on Illustrator provoking my machine to freeze completely. I have a MacBook Pro 13 inch, late 2016, 3.3 GHz Intel Core i7, 16 GB RAM.

      • Annabelle Forgiel commented  ·   ·  Flag as inappropriate

        L4affichage ne fonctionne pas correctement. des dessins illustrator s'affichent que partiellement. des triangles gris apparaissent sur des zones blanches. Des polices qui sont correctes et fonctionnent très bien sur Word, ne veulent plus s'afficher sur indesign....
        Je vous joins une partie du fichier mais c'est un problème sur tous les fichiers.

      • Cosang commented  ·   ·  Flag as inappropriate

        Have the same problem when I open an before 10.13 document in indesign indesign crashes after I try to select text box. Also some elements dissapear.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Have same problem as well. Very very annoying when your working gear as you spend big money on does not work!

        MacBook Pro (13-inch, 2017) 3,5 GHz Intel Core i7, Intel Iris Plus Graphics 650 1536 MB
        High Sierra, CC Indesign.

      • Anonymous commented  ·   ·  Flag as inappropriate

        @leepears how do you off the HIGH SIERRA on macbook pro? pls help me..thanks a lot! - zoe

      • Anonymous commented  ·   ·  Flag as inappropriate

        i facing the same problem too. please help to solve this soon. i cannot work on indesign with this issue

      • James O'Toole commented  ·   ·  Flag as inappropriate

        Attached are the screen shots showing what I mean. This is happening in both high quality display and in typical display.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Two things are still happening after the High Sierra update 10-5-2017; One, the white background turns artboard color when I zoom. Two, some vector images become geometrically shattered.

      • Lee Pears commented  ·   ·  Flag as inappropriate

        turning GPU performance on, using HIGH SIERRA makes graphics go all chopped up. Especially lined or outlined type graphics.

        Turn it off and everything fine again.

        everything is up-to-date on my brand new MacBook pro 3.6 ghz i7, intel Iris Plus Graphics 650 1536MB 13inch, 2017

        seems like indesign isn't talking to the GPU properly in HIGH SIERRA.

      • Max White commented  ·   ·  Flag as inappropriate

        Forgot to mention:
        2017.1 release — 12.1.0.56 Build

        Running on macOS High Sierra Version 10.13.

      • Max White commented  ·   ·  Flag as inappropriate

        Occasionally parts of the page will be missing—is temporarily fixed when zooming in or out from the current level of zoom, then occurs again shortly after.

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