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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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140 results found

  1. share for review isn't working for client

    My client gets: File preview error. File preview not available, please reload to try again.
    They can see the document icon to click on in the "Shared with me" but when they click on it, it gives the the: File preview not available, please reload to try again. They are on Windows if that helps. It appears to be working for everybody else that it was shared with.
    Update Resaved file with new name, reshared, all is working!

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  2. track changes

    I just updated InCopy and now others can't see my changes.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  3. Share link is low resolution

    Make the web preview higher resolution.

    1 vote

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  4. share for review not working

    So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.

    1 vote

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    Try the following solutions:

    SOLUTION 1
    -———
    1. Close InDesign.
    2. Bring up Creative Cloud Desktop (CCD) and Sign out.
    3. Launch InDesign and Sign in here (not from the CCD).
    4. Create a new document.
    5. Open Share for Review panel.

    SOLUTION 2
    -——-
    1) Close InDesign.
    2) Close Creative Cloud desktop app.
    3) Navigate to the OOBE folder located here:
    Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    4) Delete the opm.db file.
    5) Launch Creative Cloud desktop app.
    6) Launch InDesign

    Please let us know if the above solutions work for you.


    Adobe InDesign team

  5. When I share to review, weird things happen

    I have InDesign 15.1.1 and I've been using the new Share to Review feature often. I've noticed that my text and tables would completely disappear on random pages and the Table of Contents became messed up as well. To make the text reappear, I had to adjust the size of the frame by a pixel or two then it would return. It didn't matter if I made the frame bigger or smaller.

    3 votes

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  6. COMMENT BUBBLE WILL NOT DISAPEAR IN INDESIGN DOCUMENT AFTER CORRECTIONS MADE

    COMMENT BUBBLE WILL NOT GO AWAY, EVEN AFTER ATTEMPTING TO DELETE AFTER CORRECTIONS HAVE BEEN MADE.

    1 vote

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    0 comments  ·  Share for Review  ·  Admin →
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  7. Indesign 16.0 crash when I publish for review a specific document

    Indesign 16.0 crash when I publish for review an indesign document contain 36 pages with some AI imports.
    I can publish other simply indesign documents.
    I can't understand why.
    Please help me.

    1 vote

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  8. Indesign 16.1 share for review

    Can't share for review in Adobe Indesign 16.1. It works in Adobe Indesign 15.1.3
    Please fix bug in 16.1

    1 vote

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  9. review

    ID 16.0
    When I receive a replacement comment I find it unfortunate that it is not possible to validate the replacement in inDesign and that it is done automatically. Same for deletion.
    it would really save time

    1 vote

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  10. review

    ID 16.0 CC2021 Any unresolved comments from one version to another of the share are lost.
    Unresolved comments should continue to be shared. Otherwise it limits the collaboration in real time.

    It seems like the "update a link" buttun makes a new review
    rather than just updating the file online.

    1 vote

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  11. share

    In the lists "published "and "shared with me", can you add the dates of documents

    1 vote

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  12. Share for Review access settings - Public Link not available

    I am trying to use the new Share for Review option. As outlined here, I should be able to switch the access options from invitation only to public which should give me the option to have people without an Adobe account review the content by simply inputting a password for access. However, I cannot switch from invitation only to public as I simply have the invitation only option as a fixed option and no dropdown to choose from. Is there an option somewhere that I need to enable first so I can publicly share these files for review? As of…

    1 vote

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  13. Last updated stays on 'this week'.

    My version is 15.1.2

    It seemed to work before, but the 'timestamp' when I click on Update Link remains 'this week'. I remember before it said something like 'X minutes ago'.

    2 votes

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  14. Share for review annotations not showing up in InDesign

    In using the new Share for Review this morning from today's update to v15.1 we did a test document that included some drawing annotations. The comments showed up as expected in InDesign but not the drawing annotations. I have tried toggling on and off the eye in the review panel and nothing happens like it does in the web browser.

    1 vote

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  15. Share for review: drawing annotations wonky

    When drawing annotations in Share for Review, the tool doesn't draw where my cursor is, and the line I have drawn moves as I move the cursor.

    1 vote

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  16. Share for review Icon is hiding content.

    The share for review icon is hiding my text in InDesign.

    Often I get text updated and users place the icon on top of the words.
    When I want to update the text, it is very difficult to see the text to update as the icon is placed right on top. Would be nice if I could move the icon a little.

    Thanks.

    1 vote

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  17. Share for Review Comments Sign In Bug

    My idea is to let people comment on Share for Review for Indesign even if they don't have an Apple, Google, or Facebook account. Not sure why Adobe wouldn't allow people to enter their email as a guest to make comments? Makes no sense to me.

    1 vote

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    As a ‘Reviewer’, you do not need to have Apple/Google/Facebook account. You can Review as a Guest.

    The ‘Designer’, when he creates and sends the link to you (the Reviewer), has to create a ‘Public Link’ in InDesign. When you as the reviewer open that Public Link, you can Review and Comment as a ‘Guest’.

    Hope it helps and you will be able to use Share for Review feature and find it useful.


    Adobe InDesign team

  18. InDesign 15.11 - Share for review: LINKS panel does not appear, even when Window shows it is active.

    Share for Review only works in Advanced platform, but controls disappear at top. Link window does not appear even when selected. Switched to Book platform and got controls back, but Share for Review comments disappeared.

    1 vote

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  19. share for review: links not working

    I Create a share for review but the links doesn't work after it's been created.

    The link open a page but it don't open the file: spinning blue wheel and "Opening Document” maintain in the center for long…

    0 votes

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  20. Locating the correct pin

    When working on corrections to non-linear blocks of text (infographics, maps etc) or where the client corrections are not in order, it would be useful if the colour of the pins changed when the comment was selected

    0 votes

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