Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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  1. background issue PDF

    I can not export a DPF file from my InDesign file. I keep getting the message that a background issues has occurred and the PDF can not be saved. HELP!!!!!

    1 vote
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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign CC2019.0.2 with lot of stability fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)? Please package the entire document(To package the document, Go to File → Package)
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

  2. Beveled and Embossed image should not flatten during pdf export

    A bug that needs fixing:
    InDesign Version CC, I embedded an image, applied a shear, applied the bevel and emboss effect, when exporting to pdf, it flattens the sheared image and adds a weird bevel in the middle of the image. Screenshot 1 from InDesign, Screenshot 2 from resulting pdf. This needs to be corrected.

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. Exporting Emojis to PDF

    I built a newsletter with the use of the new Apple Emoji "glyphs" in InDesign and when I went to export it as a PDF, it replaced my emojis with random images from my file.

    I talked with Adobe support and learned that only vector emojis can be used in PDFs which is a bit frustrating! Can we update the PDF export capability to include these new emoji features, so we can use the glyphs like I think that they were intended? I'd be a happy camper!! Thank you in advance!

    10 votes
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. "View PDF after exporting" previously opened acrobat, now my computer switches between opening Illustrator, Mircosoft Word, rarely Acrobat

    I've set my computer to use Acrobat as default, yet perhaps you could add an Application of choice to use when view exported PDF.

    Not sure if it's just a bug, but any fix would be welcome. Thank you!

    9 votes
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    6 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. endnote

    There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

    When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

    Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

    Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.

    7 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. hyperlink

    Interactive PDF not exporting hyperlinks correctly

    Everytime I export an interactive PDF with hyperlinks, the links have %0D automatically at the end. The hard return code is not in the link in InDesign, I've tried to remove it several times within the working document and Acrobat with no luck. Seems to be a bug.

    2 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. Failed to connect to Acrobat DDE server


    1. Latest Indesign with latest Acrobat running on Windows 10 (1709)

    2. When exporting a PDF with activated option "Open PDF after export" and with Acrobat being already open with a document (but only in display mode and no dialogue window open), it would sometimes not open the PDF in Acrobat, but after a while show an error popup saying it failed to connect to Acrobat DDE server. I never had this in former versions of Indesign and Acrobat.

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. InDesign 2018 and High Sierra cannot export correct looking pdf

    pdf will export but it exports a previously saved file. I even tried saving as a new doc and still it exports to the older art.

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hi

    Please provide the following information:
    1. What version of InDesign CC (2018) are you using? Is it 13.0 or 13.0.1? You can verify this in the About box.
    2. What do you mean by “it still exports to the older art”? Do the linked files used older linked graphics or the file itself is exporting to an older version of the file?
    3. Is it specific to a particular file or is happening constantly with all the files?

    Also, please share the file with which you are seeing the issue, as a package with all links and fonts, at anasgupt@adobe.com

    Regards
    Anasuiya Gupta

  9. anchor

    1) Version of Adobe InDesign: CC 2018 (latest release)

    2) Steps to reproduce the issues:
    i) Create a text box with type tool. Enter text.
    ii) Create a text field with "buttons and forms" or insert a picture.
    iii) Anchor text field (or picture) to the end of the text in the text box.
    iv) Drag text box into Articles panel.
    v) Ensure "Include Article" is selected.
    vi) Select "use for reading order in tagged PDF" in Articles panel menu.
    vii) Export to PDF (save as interactive is using the text field).

    3) Expected result:

    Text field (or picture) will…

    18 votes
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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. glow

    I had created a 1-up postcard for a proof in InDesign, and then placed it in a second InDesign document 3-up. When I exported it to PDF from the 3-up document using "Fiery Optimized" settings, the resulting PDF was missing all outer glow effects. Looking at the PDF, the outer glow on page one was on the "Sacramento Investor" logo on the lower left positions, and on page two, on that same logo, plus the text on top of all the property photos

    I packaged the doc and links, which are attached. As part of that process, I created a…

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. pdf display default

    When I try to export an InDesign file in PDF, it automatically saves it as a 2-page folder booklet.
    The display and layout options in Export to PDF are "default" and cannot be changed to "1 page".
    How can I change this and have a regular 1-page document?

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. Custom PDF presets erased after update to CC 2018

    I have several saved PDF presets for different clients. All of them had been deleted after upgrading from CC 2017 to 2018. I first thought they were simply not migrated over, but after opening InDesign CC 2017 I noticed they were gone there also! Only the default presets (High-Quality Print, etc.) were showing up in the drop-down menu. I had to go into my TimeMachine update to restore the files.

    3 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Annika

    Could you please go to the following location on your system, and check whether your presets are present on your machine or not:
    /Library/Application Support/Adobe/Adobe PDF/Settings

    Also, is there any other Adobe application that is installed on your system, like Illustrator? If yes, could you please check if your presets are shown in those applications or not.

    Regards
    Anasuiya Gupta

  13. The File size increases after the document is curved and exported.

    Once the document is curved and exported the PDF file size is more then the uncurved PDF

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. Indesign cuts off effects on PDF Export

    InDesign cuts off effects on PDF Exports if they get too large. (Also to mention... menues look different fot Font or Object Effects... someone realigned one of them and forgot the others.)

    Version of Adobe InDesign, InCopy or InDesign Server: CC 2017.1 with Tablefix
    Steps to reproduce the issues: Create a new Document that's wide enough e.g. 5000mm (happend to us on a big Banner) – Write Text - Use Effect "Bevel" - Export to PDF and watch it fail.

    Expected result: A Text with the applied effect
    
    Actual result: The Effect gets cut off (we almost printed a job
    4 votes
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    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  15. Export PDF, *.ai files with masks areas are inbverted if cropping marks set

    If I export my indesign file with straight page format is ok, but when I want to export my printer's cutting marks and bleed then my *.ai files that were contained in the indesign files are not good anymore: the mask areas that were previously correct are now inverted...

    1 vote
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. Dotted line looks pixelated in pdf

    When I export a Indesign file to pdf that has lines in it with japanese dot style, the dots appear pixelated in the pdf. But only the dots on a straight line, the dots in the rounded corner (see attached screenshots) look good, as do the dots on a circle line.

    When I print the file they look good. But as I need to show this document on screen as well it has to look good on screen too.

    Could you please fix this?

    8 votes
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. form field tag export

    Current version - InDesign CC 2018

    Form field tags are not created when exporting an interactive .pdf with tags.

    To recreate:
    1. Create a form with form fields.
    2. Add everything to Articles pane in order from top to bottom per page.
    3. Export to interactive .pdf, make sure to elect to create tags and set tabbing order by structure.

    Expected result - when the file runs through the Accessibility checker in Acrobat Pro - it passes.

    Actual result - all form fields are missing tags and does not pass the accessibility checker.

    Everything worked great before I updated InDesign…

    8 votes
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    5 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.
    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
    Thanks,
    InDesign Team

  18. styles don't export to pdf tags

    All my paragraph styles are set to automatic for export options. When I export to pdf 99.9% comes over as 'span' in the reading order structure, not what it is supposed to be.

    There is the occasional H3 for some reason on some versions exported. Appears totally random. None on attached sample.

    6 votes
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    2 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. CC2018 exporting pixelated PDF

    Every export setting is giving same result.. Some have hidden items showing up. all have pixilations. Illustrator is exporting perfectly, I use 1 of 2 export settings for everything we do here.

    28 votes
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    35 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  20. Tagged artifacts are not propery exported to PDF


    1. CC 2017.1

    2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.

    3. Correct tagging while generating the PDF.

    4. Lost my mind ...
      Please overhaul…
    3 votes
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    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
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