Failed to export pdf file - why?
The export process dies with the error mesage "Failed to export pdf file".
Please include the cause of the error! How can a simple user figure out what was the cause of the error? Practically the whole production process stops here, because inDesign continuously refuses to export the PDF.
I'm able to export the PDF 2-3 times, then the error comes. I can get rid of the error only by restarting the computer - obviously not a solution when working on catalogs.
Dear IT team, please include what is the cause of the PDF export problem.
Szasz-Fabian Jozsef
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5 comments
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Nadia
commented
I am afraid this comment will not help everybody, but maybe in some cases it will, so here's my experience with this problem I had somewhere in the past:
In my case this was caused by placed JPEG-files that were saved as 'progressive' jpg (with the format option 'Progressive' selected instead of 'Baseline'). Apparently InDesign does not know how to process this kind of file. It took me ages to find out this was the problem because... well, the error message does not say why!
Also, I heard other designers say it could be caused by very large linked Photohop files (PSB) and just today I followed an InDesign masterclass and they said it was best practice to link only Adobe 'native' files (PSD, AI, INDD, PDF) if you want to export an InDesign file to pdf for print, because 'it' does not always know in detail how to export non-native files perfectly. So if you receive a jpg, gif, png etc. from your clients, save it as a PSD file before you place it in your ID document. You do not have to change RGB files to CMYK, because InDesign will do that for you if you export for print and use the right settings. -
hannah clare
commented
Hi, if this was fixed, I'd use the platform more. It ruins the design process and still isn't fixed.
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jpfeifer
commented
same problem.
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Anonymous
commented
I've also had this issue happen over and over going back at least a year when I switched to Windows 10. Sometimes (only sometimes) this is solved by restarting the app, but not all the time. Sometimes you have to size down individual images within the document itself, and once in a while, you can't even export at all to a PDF. Pretty frustrating that Adobe hasn't fixed this ongoing issue that's been happening for AT LEAST a year. I'm not expecting they're going to do anything about it, but that would be nice anyways.
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Samirah
commented
Hi Team do we have an answer to that yet?