[ID-4253523] InDesign has to be "Force quit" if background task(Export to PDF/IDML) hangs
In all the years that we've had background tasks, I've almost never been able to cancel one successfully. Whenever a task hangs up for unknown reasons, and I hit cancel, it just hangs on the 'cancelling' step and the only way to stop it is to force-quit InDesign, which can equal lost work and damaged files.
I would like to see a more assertive way to force shut down of a background task that isn't cooperating.
Evan
shared this idea
The fix of the issue is now available in the latest InDesign 2026(v21.0.0.192). We recommend you upgrade to the latest version for the fix.
If you are unable to see the update, go to the Creative Cloud application, click on the context menu on the top right, and click on Check for App Updates.
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Adobe InDesign Team
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Anonymous
commented
This has been an issue for a very long time! Still in 2019 it's an issue. Work arounds offered online aren't working. There needs to be a on/off toggle for background tasks so that we can produce a pdf without the background task manager in the first place.
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Anonymous
commented
YES, fix it! That is f**** annoying!!!
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Scott
commented
Been a very big pain for as long as I can remember.
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Anonymous
commented
This is ridiculous. Fix this problem adobe. Even hard shutting down the computer does not force the program to close. Very unhappy.