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  1. 19 votes

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  2. 25 votes

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  3. 1 vote

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  4. 1 vote

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    An error occurred while saving the comment
    Auro commented  · 

    Likewise InDesign CC 2019 and Illustrator CC2019 crawling on maxed out MacBook Pro (2016 version). InDesign takes almost two minutes to launch—despite a blazing fast 100MBS+ internet connection). Illustrator shockingly slow too. CC suite products my mainstay for the work I do. I can barely get anything done at the moment. Reformatted drive, reinstalled apps but to no avail. Disappointed to say the least.

  5. 103 votes

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

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  6. 323 votes

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    Thank you everyone for your continued patience! Apple just released the macOS High Sierra 10.13 Supplemental Update. This will fix the cursor issue with InDesign on macOS High Sierra. Please go to the App Store to update.

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