Herbie Hollar
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3 votes
We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
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Herbie Hollar
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ME TOO!
Just started today. Tired in a new document, deleted preferences, etc. Still crashes. Crashes on export interactive PDF AND even when trying to edit the hyperlink
Herbie Hollar
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4 votes
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1 vote
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18 votes
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Herbie Hollar
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Adobe, please please please fix this!!!!
Herbie Hollar
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2 votes
Please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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2 votes
Herbie Hollar
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Ok, the problem is internal hyperlinks in a document created by an older version of InD will crash the current version, 21.2.
This is a HUGE BUG in 21.2