Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
545 results found
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1 vote
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original file cannot be found
I'll see the message reveal when I open the indesign file. Can you help to fix it?
1 vote -
Index entry crash 2021
Adding index entries is crashing the program. I've also had issue copying and pasting and dragging copies on certain pages that I have had to rebuild instead. Really disappointing and driving me crazy with a deadline looming
1 vote -
When will Indesign (and the whole adobe package) work with properly with Catalina?
Indesign keeps crashing, version 2021, and earlier versions - tried this. Illustrator and photoshop, acrobat too. Very frustrating, luckily been able to work on my laptop instead. But as a good customer I am paying for software that isn't compatible with the platform that it is used with constantly? The update panel forces one to upgrade the OS and then it crashes. Pleaaaase fix this. 2020 is sad enough already
1 vote -
newest indesign quits upon trying to save
newest indesign quits upon trying to save, or it just freezes and I have to force quit.
running mac big sur1 vote -
minion pro black
Whenever I open a document that contains the missing typeface Minion Pro Black, Indesign crashes on mac. Over and over...
It does not crash when opened on PC.1 vote -
Indd freezes, then crashes, when opening linked (placed) indd files from an indd file
Indd 16.0 x64, and the previous version. Windows 10. Create a document with test and also linked Indesign "sub-documents" in it. Run spell-check or find & replace, set to check all open documents. Indd opens the linked document, then freezes. You cannot save, quit, or anything. I have submitted numerous crash reports. See https://community.adobe.com/t5/indesign/indesign-2020-crashes-while-using-spell-check-with-linked-indesign-files-on-windows-10/m-p/11608010?page=1#M404257 for details.
My documents are typically books with 10-20 indesign files in each book. Some of the indesign files have placed (linked) indesign files, typically standard "boilerplate" that must be the same everywhere. When I run a spell check across all of the open docs in…
1 vote -
InDesign and Publish, Document, Online using MacBookPro upgrade
Upgraded MacBook to OS Big Sur v.11.0.1 and now the Adobe InDesign > Publish, Document, Online does NOT work. It does work for a NEW single page doc. MacBook CRASHES when InDesign SPREAD publish online feature is attempted. PLEASE HELP!!! All of my Adobe InDesign docs are SPREADS and I love the online feature.
1 vote -
ID 2021 Document crashes all the time after trying to rename a template page from D to letters
The file has been corrupt. I can't work within anymore....
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Indesign 16.0 crashes when copying text with anchored object
ID crashes every time I try to copy text that includes an anchored object. As soon as I hit CMD+C, it crashes. I can copy the anchor object separately, but trying to grab it inline with text does not work. I've tried it with multiple different areas of text/objects. This has happened over the last two days, repeatedly, after multiple re-starts and prefs updates. ID 16.0 on MacBook Pro running Catalina 10.15.7.
EDIT: It seems to be an issue with one specific object. I can't seem to even copy that one by itself without crashing. I'll keep playing around to…1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Absturz InDesign 2021
Bei Eingabe in InDesign 2021 Absturz: 'Union'-W (hängt mit dem einfachen Schlusszeichen und dem Bindestrich zusammen.
Ausrichten von Objekten: Unterkante Objekt an Oberkante nächstes Objekt. Also nicht nur mit Abstand "0"
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
1 vote
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
1 vote
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
1 vote
We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign froze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Indesign crashes when changing Endnotes to footnotes
I just updated to the 2021 that is really amazing. Only bug i have i can t any more convert endnotes to footnotes InDesign crashes each time on both of my computers . I am on Window 10 No idea why before i could do it. Thanks a lot
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign 2021 (InDesign 16.0) locked when left unattended for an hour.
This was installed for me overnight, and appeared to be running as expected. When I left my computer running for an hour while I ate lunch I came back to find the application locked. When I tried to force it to quit the entire machine locked, and I was required to force it to shut down and restart.
1 voteHi,
As confirmed by the user, the issue is resolved.—
Adobe InDesign Team -
ID crashes inserting a symbol as index reference.
ID crashes inserting a symbol as index reference.
Not a new problem by the looks of it.
It doesn't matter whether I type a reference, copy and paste it or highlight text and use shortcut keys. ID always crashes if a symbol is the first thing in the index reference.however, if 'Sort by' is used and that doesn't start with a symbol it is okay. But this is only 'useful' when that is relevant, which is not always.
1 voteWe have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Inline Text Frame beside another inline Text Frame when Auto-Size
- Make Text Frame and write word "Second".
- Cut the Text Frame.
- Make larger Text Frame and paste the "Second" Text Frame inside.
- Select the character represented the Text Frame copy and paste before without any space between.
- Select the second one change Auto-Size to Height Only.
- Select the first one and change Auto-Size to Height Only.
- Crash!
1 voteThe issue has been fixed in the latest release of InDesign – InDesign 2021.
Please update to this new version of InDesign to get the fix.—
Adobe InDesign team -
Crash when placing DOCX with character styles
Steps:
1. Attempt to place place Word.docx in an InDesign 2020 document.
2. InDesign spends a long time parsing character styles.
3. Resaved Word file as .doc file and was able to import it. I don't know what information (if any) in the Word file was lost. This is not an ideal solution.Link above "How to Submit Crash Report" is dead. I have previously submitted several crash reports through the InDD/system interface.
1 voteWe have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Crash when continuing to place text from Word
Hello.
When I try to continue to place text from any Word document Indesign crashes. It actually won't crash by "itself", it just stops working.
I have followed the steps you outlined here: https://helpx.adobe.com/uk/indesign/kb/submit-crash-reports.html#Howtosubmitcrashreports
to submit a crash report. However, since I have to Force quit it I cannot get the report crash dialogue.
MacOSX version: 10.14.6
Indesign version: Any from 14.0.3 to 15.1.21 voteClosed: Not Reproducible ·
AdminSanyam Talwar
(Senior Lead Software Engineer, Adobe InDesign)
responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you upgrade to the latest version of InDesign 2023(v18.2.1.455) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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