928 results found

1. InDesign 2023 18.0 /Users/user/Library/Application Support/Adobe InDesign/Version 18.0/en_US/InDesign Recovery/ filling up with DBTmp files

   We have an automated process using InDesign to export the XML out of a .indd files. We are experiencing a scenario where InDesign is leaving behind numerous DBTmp files in /Users/user/Library/Application Support/Adobe InDesign/Version 18.0/en_US/InDesign Recovery/ to the point that our Mac is filling up a 500 Gig SSD. These files do not clean up after Quitting InDesign, a Reboot, attempting the Reset InDesign Preferences Shift-Control-Option-Command startup of InDesign. These files are also locked. In our scenario, we hit 119,000 files or so and InDesign just quit working due to the drive being full. I have attached a list of the files to this request

   We have an automated process using InDesign to export the XML out of a .indd files. We are experiencing a scenario where InDesign is leaving behind numerous DBTmp files in /Users/user/Library/Application Support/Adobe InDesign/Version 18.0/en_US/InDesign Recovery/ to the point that our Mac is filling up a 500 Gig SSD. These files do not clean up after Quitting InDesign, a Reboot, attempting the Reset InDesign Preferences Shift-Control-Option-Command startup of InDesign. These files are also locked. In our scenario, we hit 119,000 files or so and InDesign just quit working due to the drive being full. I have attached a list of the… more

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2. InDesign stops reacting to paste, export and save commands!

   This happens sometimes even several times a day! There's no trigger to this that I can detect.

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3. Can't Copy Paste Textblocks from v2022 to v2023

   InDesign 2023 - and 2022
   Copy textblock in Version 2022 - paste into 2023
   Expected result: Normal Textblock
   Actual result: Not a normal Textblock, but some kind of grafic text in a Textblock

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4. Spinning Beach Ball appears every time I try to highlight text

   1. InDesign 18.0
   2. Seems just clicking with the Text Tool gets a spinning ball. Even worse if I try to highlight after clicking. 30-60 second wait. 3, Expect to highlight text as in the past.
   3. Once the ball stops spinning, maybe one character has been highlighted.

   Troubleshooting steps:

   Tried resetting preferences. No change.
   Checked for corrupted fonts and removed. No change. (I'm using fonts from TypeKit, which don't appear to be installed in FontBook.)
   Uninstalled InDesign. Shut down computer. Reinstalled InDesign.
   Checked for corrupted file. (Saved copy. No change. Saved to imdl. No change.)
   Tried opening file on different computer. Same issue on that computer.
   Tried switching from GPU to CPU. No change.

   Additional information. Primary computer is running MacOS 10.15.7 with 64 GB of RAM and Radeon RX 580 8 GB.

   1. InDesign 18.0
   2. Seems just clicking with the Text Tool gets a spinning ball. Even worse if I try to highlight after clicking. 30-60 second wait. 3, Expect to highlight text as in the past.
   3. Once the ball stops spinning, maybe one character has been highlighted.

   Troubleshooting steps:

   Tried resetting preferences. No change.
   Checked for corrupted fonts and removed. No change. (I'm using fonts from TypeKit, which don't appear to be installed in FontBook.)
   Uninstalled InDesign. Shut down computer. Reinstalled InDesign.
   Checked for corrupted file. (Saved copy. No change. Saved to imdl. No change.)
   Tried opening file on different computer. Same… more

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5. Page(s) in InDesign moving back and forth; Pasteboard not accessible

   InDesign 2023 v 18.0 Page(s) in a document will move back and forth, especially after CTRL Zero short cut key stroke is used. The movement is constant and doesn’t stop without changing the zoom percentage each time.
   In addition, InDesign is not allowing me to view work on something on the pasteboard. It moves the document back over and I can’t access the elements I was working on, on the pasteboard. I can change the View to “Entire Pasteboard”, but if I zoom in too far InDesign does the same thing… moves the document back over and I can’t access and work on the elements on the pasteboard.
   These issues are new in the last 10 days (for the moving back and forth), and in the last 3 days for the pasteboard issue.
   Perhaps these issues are related to zoom capabilities.

   InDesign 2023 v 18.0 Page(s) in a document will move back and forth, especially after CTRL Zero short cut key stroke is used. The movement is constant and doesn’t stop without changing the zoom percentage each time.
   In addition, InDesign is not allowing me to view work on something on the pasteboard. It moves the document back over and I can’t access the elements I was working on, on the pasteboard. I can change the View to “Entire Pasteboard”, but if I zoom in too far InDesign does the same thing… moves the document back over and I can’t access… more

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6. InDesign '23 interface is not dual-monitor friendly! I am running macOS Monterey 12.4 on a MacBook M1 Pro.

   Please update Adobe InDesign to be a more self-contained, movable workspace instead of anchoring the app to a single monitor (namely, my small laptop monitor). I am able to move tool windows and a file window over to my larger screen, but everything opens back on my laptop screen and I have to adjust all over again, unlike with Illustrator or Photoshop. It also maintains a dark gray 'background' over my laptop screen so it's VERY difficult to multitask. I noticed that this became an issue with a recent update PRIOR to the release of InDesign 2023. I am running macOS Monterey 12.4 on a MacBook M1 Pro. Thank you! :)

   Please update Adobe InDesign to be a more self-contained, movable workspace instead of anchoring the app to a single monitor (namely, my small laptop monitor). I am able to move tool windows and a file window over to my larger screen, but everything opens back on my laptop screen and I have to adjust all over again, unlike with Illustrator or Photoshop. It also maintains a dark gray 'background' over my laptop screen so it's VERY difficult to multitask. I noticed that this became an issue with a recent update PRIOR to the release of InDesign 2023. I am running… more

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7. InDesign 2023 18.0 x64 with too much CPU in idle

   InDesign 2023 18.0 x64 is consuming too much CPU in idle, without any file open.

   System: Windows 10 Pro 2H22 x64, SO 19045.2130, Workstation Dell Precision Intel(R) Xeon(R) CPU E5-2603 v2 @ 1.80GHz, 16 GB RAM.

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8. Menu/panel bugs

   Indesign 2022 v17.4 (up to date with latest version)
   Upon opening indesign, resetting menus and preferences, restarting, etc. Issues have been ongoing for at least a week.

   Align menu items are offset so that the ones at the bottom can't be used.
   Paragraph and character menu fields are offset, can't be selected or edited and randomly cause indesign to crash and close completely when clicked.

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9. Pages navigation jumping two pages at a time

   I've got a strange bug on a 100 single pages document. Sometimes (twice this week) when I'm using the shortcut Fn-option-up/down arrow to jump to the next page, inDesign will jump 2 pages at a time.

   It will behave like this until I double click on a page in the pages panel.

   Weird and annoying, but not sure I can reproduce.

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10. menu controls freeze and/or don't function properly

    controls freeze

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11. Indesign and Illustrator latest version unusable

    I’m very angry because the latest version of indesign (17.3) is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Even Adobe Illustrator 26.4 behave this way.

    I downgraded to indesign 16.4.2 and Illustrator 25.4.6 because I cannot work this way. Previous versions did not behave this way on this same condition and computer.

    These are the comments to your workarounds:

    1. For many of the users the issue got fixed after updating InDesign to a newer version. NOTHING CHANGES.

    
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc. NO THIRD-PARTY APPLICATIONS INSTALLED
.

    1. For few, the issue was intermittent and is no longer reproducible. INTERMITTENT, EVERY 5 MINUTES OCCURS
.

    2. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc. NO PLUGIN INSTALLED.

    iMac (Retina 5K, 27-inch, 2020), MacOS Big Sur 11.6.7, 64Gb RAM, 1 SSD drive 2 TB, AMD Radeon Pro 5700 8 GB.

    Please don't tell me to upgrade to Apple last OS, I don't want to do it.

    I’m very angry because the latest version of indesign (17.3) is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Even Adobe Illustrator 26.4 behave this way.

    I downgraded to indesign 16.4.2 and Illustrator 25.4.6 because I cannot work this way. Previous versions did not behave this way on this same condition and computer.

    These are the comments to your workarounds:

    1. For many of the users the issue got fixed after updating InDesign to a… more
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12. Menu drop down

    My drop down menus do not work, they will open after double clicking and holding down on second click, but any secondary menus will not open. I'm using Mac OS Monterey 12.4, and InDesign 17.3.

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13. arbeitsbereich erweitert

    Hallo,

    leider habe ich im Indesign CC, aktuelle Version auf Win10 - 64 Bit, immer wieder das Problem dass Indesign beim Neustart bzw. Start einer bestehenden Indesign-Datei keinen Arbeitsbereich lädt.
    Wie kann eine Einstellung treffen dass der Arbeitsbereich (z.B. Erweitert) automatisch mit jedem Start von Indesign oder Öffnen einer bestehenden Indesign Datei geladen wird.

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14. excessive processor usage

    Noisy fans due to the very high occupation of the processor, even without any open document!
    MacOs 12.4 - Indd 13.3 - iMac 27' - 72Gb Ram

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15. Workspace disappear when opening some files

    I am currently on the latest version of ID (17.1) on a PC. I noticed that on a number of occasions, when double clicking an ID file (while ID is initially closed) it launches to a screen without any panels. Only the top menu is available. Checking the Workspaces options, it shows that non of the workspaces is chosen. Only when selecting any workspace that panels appear.
    Not sure if this is a bug or if I am missing a particular setting that would have it default to a particular workspace.
    Any assistance will be very much appreciated.

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16. Persistent Spinning Beachball

    I am using InDesign 2022 v. 17.1. I get a spinning beachball that lasts for six seconds each time I click. Opening a file or switching between InDesign and another program results in a much longer beachball. Several minutes after the document is open, the beachball becomes permanent and the program becomes unresponsive.

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17. Slow opening documents with links to a network drive letter that is not present

    InDesign 2022 – version 17.1 x64 running on Windows 10.

    1. Steps to reproduce the issues
       Prepare a document in this way:
       1a Create a new document.
       1b Place an image from a network letter, that you can disconnect (VPN).
       1c Save the document locally (the linked file should just be on the network).
       1d Close the document, and close the VPN connection.
       1e Open the document.

    2. I would expect the document to open within 5 seconds or so.

    3. It takes 18 to 20 seconds before the message about a missing link appears, and the document can open.

    (With the VPN connection up from the start, the document opens instantly).

    InDesign 2022 – version 17.1 x64 running on Windows 10.

    1. Steps to reproduce the issues
       Prepare a document in this way:
       1a Create a new document.
       1b Place an image from a network letter, that you can disconnect (VPN).
       1c Save the document locally (the linked file should just be on the network).
       1d Close the document, and close the VPN connection.
       1e Open the document.

    2. I would expect the document to open within 5 seconds or so.

    3. It takes 18 to 20 seconds before the message about a missing link appears, and the document can open.

    (With the VPN… more

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18. Export and Package dialog window not working when menu items are colored

    Export and Package dialog window not working when menu items are colored.
    If you customize the Export or Package menu item by making it a color under Edit-> Menus... , the dialogs that open contain drop-down menus that are not editable. You can't pick the PDF preset or the format for the packaged document. This can be replicated across different MacOS operation systems and hardware configurations. If you remove the color from the menu items the functionality returns.

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19. InDesign 2022 (17.1) quick keys not working

    I recently updated to 2022 and now the cmd, option, shift keys no longer work for moving/dragging/resizing with constraints, etc. This is pretty major functionality.

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20. black background on pictures with GPU accelaration ON

    With GPU Performance ON i have a black background on certain zoom in or out with some linked pictures or PDFs. With Both 2021 and 2022 versions. Pictures attached.
    MacOS 12.1 - all latest updates on OS an Apps

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