875 results found

1. Optical Kerning Indesign Plugin (missing)

   CC 2019. Mac OSX 10.14.6

   We have encountered a file corruption whereby we are now unable to open an indesign doc. We get the error message as shown in the screen shot however nobody in our office has this plugin. The operator who created the file cannot even open the file - we are lost as to what has happened to this file as nobody in the team has any additional plugins. We are running the latest version of CC.

   Has anybody else come across this issue as we cannot even search online for such a plugin - does it even exist? What has happened?

   Any help would be greatly appreciated. Currently we are re-building the file!

   CC 2019. Mac OSX 10.14.6

   We have encountered a file corruption whereby we are now unable to open an indesign doc. We get the error message as shown in the screen shot however nobody in our office has this plugin. The operator who created the file cannot even open the file - we are lost as to what has happened to this file as nobody in the team has any additional plugins. We are running the latest version of CC.

   Has anybody else come across this issue as we cannot even search online for such a plugin - does it… more

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2. Relink to folder and filenames with accents doesn't work

   Relink to folder doesn't work for filenames with accents, it just doesn't find such files, but relinking every single file separately (very annoying) works.

   Adobe InDesign 14.0.2. x64, Win 10 Pro

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3. InDesigns gives me random stuff when clicking on an option

   Recently, I'm in for a surprise when trying to use InDesign. I click on a certain option, and something random pops up, for example while typing this, I'm clicking on "Window > Pages", I'm getting redirected to Adobe website to buy InDesign (note, I already bought the license). Clicking again, redirected to another InDesign file, clicking another time, now I get my Table Style, basically I get everything except the Pages.

   It's always a surprise what I get and I don't know how to get rid of this issue once and for all. This is the case for every option. Sometimes something random happens, something nothing happens. All my tools seems to work normally, so there's that.

   This is the third time that it happened to me. Closing and reopening Indesign seems to work, although that's not really something that I want to do all the time, but it's necessary since this pretty much breaks the whole program.
   I don't know what causes this, leaving InDesign open for the night, maybe? I have no clue.

   I was working on some stuff for work yesterday, the InDesign files are stored on a server. However when going home, I didn't close the InDesign files, but I did get disconnected from the server, now I'm back at work connected with the server, InDesign still open. Not sure if this is relevant, I honestly wouldn't know why InDesign is acting so weird. If I had to give a timestamp on it, I would say it first happened a month ago? Might be little more or less.

   I've inserted a screenrecording. Sometimes nothing happens, sometimes I get something random (which seems to be most of the case from my experience).

   InDesign: 14.0.1

   Recently, I'm in for a surprise when trying to use InDesign. I click on a certain option, and something random pops up, for example while typing this, I'm clicking on "Window > Pages", I'm getting redirected to Adobe website to buy InDesign (note, I already bought the license). Clicking again, redirected to another InDesign file, clicking another time, now I get my Table Style, basically I get everything except the Pages.

   It's always a surprise what I get and I don't know how to get rid of this issue once and for all. This is the case for every option.… more

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4. properties panel tab order for changing document size

   In the properties panel, please change the tab order for document size/number of pages.

   When typing new dimensions for a document I would expect to type the new width for the layout and press tab to then type the new height for the layout, instead, tab takes you to number of pages!

   Madness!!!

   The number of times I have gone to resize a document and changed the width to a new measurement and then added 594 new pages instead of altering the new height to 594mm.

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5. Programs hangs after having selected a text and then opening the font drop down list.

   After having selected some text and then opening the drop down font menu, the program starts doing an infinte number of calculations and never stops (the CPU core being used is maxed and remains like that).

   FFS hire someone who can fix it.. its been ages.

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6. after indesign is open I try to open a 2nd file; it attempts to open another instance of indesign (but I only have license for 1 station)

   When I already have Indesign open, I try clicking (within windows file explorer) on an Indesign file in an attempt to open it. When I do this an attempt is made to open another instance of Indesign instead of opening the file with the instance of Indesign already open. I only have a license for 1 station of Indesign and so the new instance of Indesign crashes. The result is I am unable to open the Indesign file this way when always before I was able to.

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7. excel sheet names

   InDesign doesn't show named cell ranges for excel sheet tabs that start with a number. If the sheet name starts with a number the named cell ranges on that sheet will not show up in the import drop down.

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8. print dialog offset greyed out

   The offset, gap and transverse options in the Setup section of the Print Dialog are not greyed out and so available. I tried various document presents, print presets and printers - and no matter what settings are selected these features remain greyed out. I cannot find in help pages or anywhere online how to activate this feature. Please help or fix.

   Adobe InDesign CC 2019 14.0.2 x64

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9. Macintosh InDesign V14.0.2. Freezes everytime I open it. Mojave operating system.

   I can't use InDesign as it freezes everytime I open it. I have a brand new Mac Mini with Mojave. I have removed 14.0.2 and am loading an older version that actually worked - 13.1. Please let me know when 14.0.2 is working.

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10. InCopy becomes very slow when a cross-linked document is closed

    InCopy 14.4, MacOS Mojave 10.14.4
    I work on an InCopy document that was assigned to me from InDesign. I want to create a cross reference to another document. Hereto I open that document, check out the content, switch back to my working document and create the references.
    After this I close the referred document and this freezes InCopy. What I see is that the CC-synchronization starts to blink constantly in my top bar. Every mouse click or cursor movement takes appr. 45 seconds to take effect.
    This is unworkable.

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11. Text selection selects whole document AND cursor jumps to top of document after saving

    InCopy 14.0. MacOs Mojave 10.14.4
    I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
    After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts the cursor again at the top of the document. This is unworkable, because I continually have to search the position I was editing.
    I have tried to switch from Adobe CC to iCloud Drive, this makes no difference.
    I have tried to copy all the content to a fresh document, this also makes no difference.
    I unfortunately cannot attach the document that I am working on, because this page does nog accept icml-files of a zipfile.

    InCopy 14.0. MacOs Mojave 10.14.4
    I work in a icml-document which was assigned to me from InDesign. It contains references to other documents and a lot of comments (for the designer).
    After I have made the third or later comment, it becomes impossible to select text. InCopy selects the text from the top of the document upto the point where I click the mouse. When I try Option+Shift+Arrow, the cursor jumps to the top of the document. I can save the document, after which the issue is away until I have made a few extra comments, but which also puts… more

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12. GREP failure

    InDesign 2019 14.0.2 has created a new bug with GREP. If you search for any character, InDesign jumps half way through the file.
    So, for example, if you click the cursor at the start of the document, instead of GREP finding the very first character that you search for, it instead jumps towards the end of the document.
    So, for example, if you do a search for the letter 'a' in GREP, it will miss most of the document out and find the first one towards the end of the document.
    To confirm this, if you do a search and replace of . to $0 instead of finding all the characters in the document and replacing them with themselves (we use this for finding out how many characters are in a document), in one of our documents it found and replaced 30,000 characters when it should have replaced 500,000 characters.
    This has only happened in this latest update.

    InDesign 2019 14.0.2 has created a new bug with GREP. If you search for any character, InDesign jumps half way through the file.
    So, for example, if you click the cursor at the start of the document, instead of GREP finding the very first character that you search for, it instead jumps towards the end of the document.
    So, for example, if you do a search for the letter 'a' in GREP, it will miss most of the document out and find the first one towards the end of the document.
    To confirm this, if you do a search and… more

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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Based on user response, closing this issue.

    —
    Adobe InDesign team

13. Properties Panel snaps closed inconveniently

    I must admit, I was not a huge fan of the new properties panel, as I found having the properties at the top of my workspace quick, convenient and more easily accessible. In working with typography I've encountered a few issues with the latest release of CC (working on iMac High Sierra):

    1. If I try to open the character panel, there is a lag time with the dreaded rainbow spinning wheel that either takes way to long to load and sometimes crashes the program.

    So, to get around that, I've adopted using the properties panel for type changes, which opens immediately and allows me to make the same changes I could in the character panel. However, there is one thing that is slowing my work flow and I'm wondering if there's any way around it.

    1. When I'm in the text tool and needing to make text changes repeatedly throughout a document. I need to expand either the character or paragraph panels by clicking the three dots to expand the menu. Every time I reinsert the cursor to make the same or similar changes to other text within the same document, the panel snaps shut and I'm forced to scoll down and reopen the extended panel. This is cumbersome and annoying and wastes time. Is there a work around that I'm not aware of?

    Thanks.

    I must admit, I was not a huge fan of the new properties panel, as I found having the properties at the top of my workspace quick, convenient and more easily accessible. In working with typography I've encountered a few issues with the latest release of CC (working on iMac High Sierra):

    1. If I try to open the character panel, there is a lag time with the dreaded rainbow spinning wheel that either takes way to long to load and sometimes crashes the program.

    So, to get around that, I've adopted using the properties panel for type changes, which opens… more

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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    After updating to InDesign 14.0.2, the issue is resolved.

    —
    Adobe InDesign team

14. no zoom wheel on mouse when setting up preferences
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15. ALT key results in stall

    Pressing the ALT key - be that for zooming out, using a fitting option, or any other shortcut, slows indesign to the point of non-performance, sometimes for 20 seconds or more. Happens primarily when I'm in a document with more pages/items. Have uninstalled all adobe programs and reinstalled, hasn't fixed.

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16. scrubby zoom will not turn off

    Scrubby/Animated zoom suddenly appeared when I opened Indesign today and I cannot not turn off. The option is no longer in the Preferences (I searched all categories). I have installed no updates recently.

    version 14.0.1
    Mac OS 10.13.6

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17. No Break slows down InDesign CC 2019

    When No Break is added to multiple words, it slows down InDesign CC 2019 14.01 tremendously.
    We use No Break very often in our texts, e.g. to keep web site addresses, email addresses and allergens together as this is a requirement from our customer.
    This was never a problem in older versions but something seems to be changed in InDesign.
    I added an .idml file containing an auto-size text frame with some text (allergens). Editing the text frame in an older version of InDesign works smoothly. Doing the same thing in CC 2019 goes very slow.

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    Need More Info  ·  amaarora responded

    Hi,
    Please can you mail me a sample file along with a small video showing the steps?
    Thanks
    amaarora@adobe.com

18. content aware fit and EXIF information

    Content aware fit works fine with landscape oriented pictures. And with pictures saved from Photoshop, even if in portrait mode. But when I place a picture in portrait mode which has not been saved by Photoshop yet, there is a problem: Content aware fit seems to ignore the EXIF information in the picture, and treats the picture as landscape-oriented.
    
    I get the same problem when using portrait mode pictures in an ePub with flexible layout. So I think InDesign should read the information of a picture more accurate than it does now.
    Similar but on a different part of the program: InDesign doesn't read colorsync profiles in pictures when they are not saved through Photoshop first. I disapprove this laziness, since Photoshop is perfectly capable of reading the information.

    Content aware fit works fine with landscape oriented pictures. And with pictures saved from Photoshop, even if in portrait mode. But when I place a picture in portrait mode which has not been saved by Photoshop yet, there is a problem: Content aware fit seems to ignore the EXIF information in the picture, and treats the picture as landscape-oriented.
    
    I get the same problem when using portrait mode pictures in an ePub with flexible layout. So I think InDesign should read the information of a picture more accurate than it does now.
    Similar but on a different part of the… more

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    Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    This is fixed in latest release of InDesign (15.0). Please try our latest release.

19. InDesign 2019CC Select Arrow will not move objects. Arrow keys will.
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20. new version switches back to older version

    I use InDesign for our school newsletter. I'm having issues with it switching from 2017 version to 2018 on any given day. This could be a department issue or could it be the program. Very frustrated with it at the moment. Any ideas or suggestions would be appreciated. Thank you

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