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'[ID-4277365][macOS][Intermittent] InDesign 21.3 – Undo/Redo Functionality Disabled and History Panel Appears Blank' has been merged into this idea

[ID-4277365][macOS][Intermittent] InDesign 21.3 – Undo/Redo Functionality Disabled and History Panel Appears Blank

  1. Adobe InDesign 2026 v21.2.0.30 for macOS
  2. Restart macOS, Open document in InDesign, and work with document normally.
  3. Undo should remain available, with a long history of undo steps while working on a document.
  4. During the course of working with the document at some point the history will clear and undo will become unavailable via keyboard shortcut, menu, or the panel.

This behavior is similar to the behavior described in ID-4274243 (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/50813147--id-4274243-indesign-clearing-undo-stack-frequent?linkId=100000398096855) but unlike that issue, this is affecting users on macOS and is present in v21.2.0.30.

Two users on our staff are affected, both are running macOS 26.3 on a 16" MacBook Pro w/ M1 Pro, connected to an Asus ProArt 4k monitor via USB-C.

Investigation Findings

Note: The previous Undo/Redo fix was Windows-specific and shipped in InDesign v21.2.0.

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AMJones shared this idea  ·   ·  Report…  ·  Admin →
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Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded  · 

I attempted to reproduce the issue using InDesign 2026 (v21.6.0.057) on both Windows and macOS, but I was unable to reproduce it.

Could you please check whether the issue is reproducible in the following builds?

  • InDesign 2026: v21.6.0.057
  • InDesign PreRelease: v22.0.0.094

Additionally, it would be helpful if you could share the following information:

  1. Steps to reproduce: Detailed steps describing the actions performed when the issue occurs.
  2. Screen recording: A video demonstrating the issue.
  3. Platform-specific behavior: Most customers have reported this issue on macOS, while Windows appears to be unaffected. Could you please confirm whether this matches your observations?
  4. Automatic Alt Text generation: Some users have reported that the issue disappears when Automatic Alt Text Generation is Turned OFF. Could you please confirm whether disabling this feature affects the issue in your environment?

These details will help us narrow down the root cause and investigate further.

—

Adobe InDesign Team

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  • DMag commented  ·   ·  Report

    Undo not working properly InDesign 2026. It will work upon initially opening the application then randomly stop working with no history. On a Macbook Pro Nov 2024 - OS Tahoe 26.5.1

  • Jonathan Elliman commented  ·   ·  Report

    Same here for me - been happening since I got a new Mac mini last month - ID 21.5.1 - MacOS 26.5.1

    Undo stack gone. Undo greyed out. Maddening.

    Also quitting Indesign doesn't work afterwards. It crashes and required force-quit.

  • Casey commented  ·   ·  Report

    Happens multiple times a day for the past month or so

    Running macOS 26.5.2

  • Dan Lane commented  ·   ·  Report

    As Filip's comment above (from May), Undo is still not available for me and several people on my team. Is this being looked at?

    Also, when changing tools in the tools palette, the icon remains on the previous tool. For example, when switching from the type tool back to the selection tool (black arrow), my cursor has the properties of the selection tool but remains looking like the type tool.

    Please can someone at Adobe acknowledge receipt of this comment and let us know you're looking at these issues.

  • Karen Capraro commented  ·   ·  Report

    Subject: Undo permanently greyed out / non-functional — InDesign 2026 (21.4), macOS
    Version: InDesign 2026, 21.4 and I also tried installing 21.1 as some users found that fixed it, it did not fix it for me.

    OS: macOS Tahoe 26
    Issue: Undo has stopped working entirely. Edit > Undo is greyed out / does nothing, and ⌘Z has no effect. [Add if true: History panel is blank; cursor sometimes sticks in the wrong tool; quit hangs and requires force quit.]
    Reproduction: Occurs across [all documents / this specific document]. [If you spot a trigger, e.g.: appears related to documents using the Effects panel / neon effect.]
    Already tried, with no change:

    Restarted machine; quit and relaunched InDesign
    Reset preferences (Shift+Option+Command+Control on launch)
    Verified ⌘Z is still assigned to Undo in Edit > Keyboard Shortcuts (Default set)
    Disabled third-party plugins / font managers
    Checked for macOS-level shortcut conflicts

    This matches the still-open behavior reported in the "Undo greyed out and History panel blank on macOS" and "21.2/21.3 undo not working, slow quit, import lag" threads, but is now occurring on 21.4 — so it does not appear resolved in the latest release.

    Falsely says it's fixed.

  • Jessie Croll commented  ·   ·  Report

    Also having this issue -- tech support remotely accessed my computer to fix it, but 30 minutes later, I had the same issue. I did not see this bug addressed as a documented fix in the update I just downloaded.

  • Filip Blazek commented  ·   ·  Report

    Please fix undo. Version 21.3.0.60 on Mac, Undo functionality is disabled from time to time when working on larger and very complex document. No warning, just grayed out Undo in the menu. As far as I remember, it is not possible to quit the app without crash after this happens (twice or three times a month in my case). It is extremely frustrating and annoying bug.

    It is perhaps the same bug reported as “[ID-4274243] InDesign clearing Undo stack frequently” and falsely claimed as FIXED.

Adobe InDesign: Bugs: Performance/Usability

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