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Karen Capraro

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  1. Undo Not Working properly in InDesign 2020

    111 votes

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    179 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.2.

    Please update your InDesign application to get this fix.

    —
    Adobe InDesign team

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    Karen Capraro commented  · 

    NOT FIXED!
    Subject: Undo permanently greyed out / non-functional — InDesign 2026 (21.4), macOS
    Version: InDesign 2026, 21.4 and I also tried installing 21.1 as some users found that fixed it, it did not fix it for me.

    OS: macOS Tahoe 26
    Issue: Undo has stopped working entirely. Edit > Undo is greyed out / does nothing, and ⌘Z has no effect. [Add if true: History panel is blank; cursor sometimes sticks in the wrong tool; quit hangs and requires force quit.]
    Reproduction: Occurs across [all documents / this specific document]. [If you spot a trigger, e.g.: appears related to documents using the Effects panel / neon effect.]
    Already tried, with no change:

    Restarted machine; quit and relaunched InDesign
    Reset preferences (Shift+Option+Command+Control on launch)
    Verified ⌘Z is still assigned to Undo in Edit > Keyboard Shortcuts (Default set)
    Disabled third-party plugins / font managers
    Checked for macOS-level shortcut conflicts

    This matches the still-open behavior reported in the "Undo greyed out and History panel blank on macOS" and "21.2/21.3 undo not working, slow quit, import lag" threads, but is now occurring on 21.4 — so it does not appear resolved in the latest release.

    Falsely says it's fixed.

  2. Undo ocassionally not available

    6 votes

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    2 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Karen Capraro commented  · 

    Subject: Undo permanently greyed out / non-functional — InDesign 2026 (21.4), macOS
    Version: InDesign 2026, 21.4 and I also tried installing 21.1 as some users found that fixed it, it did not fix it for me.

    OS: macOS Tahoe 26
    Issue: Undo has stopped working entirely. Edit > Undo is greyed out / does nothing, and ⌘Z has no effect. [Add if true: History panel is blank; cursor sometimes sticks in the wrong tool; quit hangs and requires force quit.]
    Reproduction: Occurs across [all documents / this specific document]. [If you spot a trigger, e.g.: appears related to documents using the Effects panel / neon effect.]
    Already tried, with no change:

    Restarted machine; quit and relaunched InDesign
    Reset preferences (Shift+Option+Command+Control on launch)
    Verified ⌘Z is still assigned to Undo in Edit > Keyboard Shortcuts (Default set)
    Disabled third-party plugins / font managers
    Checked for macOS-level shortcut conflicts

    This matches the still-open behavior reported in the "Undo greyed out and History panel blank on macOS" and "21.2/21.3 undo not working, slow quit, import lag" threads, but is now occurring on 21.4 — so it does not appear resolved in the latest release.

    Falsely says it's fixed.

    Karen Capraro supported this idea  ·