[ID-4275284][Windows][KB5074109][KB5073724]InDesign encounters Error 2 while saving files or crashes during the save process
Abruptly files that have been edited on a Mac are corrupting when opened on PC and a save is attempted - often crashing InDesign repeatedly. Can normally eventually save a copy to 'Downloads' - rather than the shared Dropbox folder and then overwrite but tends to take several restarts and recovery attemps / saving as idml. Gives a variety of error messages - sometimes error 2, sometimes unable to do this process, some times tried to save but couldn't... any ideas?!
Microsoft has acknowledged the issue, and we’re working closely with them to resolve it as quickly as possible.
Windows 10 - https://learn.microsoft.com/en-us/windows/release-health/status-windows-10-22h2#2738msgdesc
Windows 11 - https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#january-2026
InDesign Helpx article
https://helpx.adobe.com/indesign/kb/error-2-or-crash-during-file-save-operations.html
[Windows][KB5074109][KB5073724]InDesign encounters Error 2 while saving files or crashes during the save process
Prerequisites
Windows 10 - January 13, 2026—KB5073724 (OS Builds 19045.6809 and 19044.6809)
Windows 11 - January 13, 2026—KB5074109 (OS Builds 26200.7623 and 26100.7623)
Steps
- Create a new file in InDesign.
- Save the file (locally or on a network).
- Reopen the file, make edits, and attempt to save it again.
Result:
- Error 2 is displayed.
- In some cases, InDesign crashes.
Expected Result:
The file should save successfully.
UserVoice Thread - https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/50900426-files-saved-on-mac-crash-when-saved-on-pc
Adobe Forum - InDesign files corrupted and unable to save after Windows 11 update KB5074109 (January 2026)
https://community.adobe.com/t5/indesign-discussions/indesign-files-corrupted-and-unable-to-save-after-windows-11-update-kb5074109-january-2026/td-p/15663227
Workaround:
Uninstall the latest Microsoft update released on 13 January 2026
- Windows 10 - January 13, 2026—KB5073724 (OS Builds 19045.6809 and 19044.6809)
- Windows 11 - January 13, 2026—KB5074109 (OS Builds 26200.7623 and 26100.7623)
For enterprise environments, one available approach is to implement a Group Policy Known Issue Rollback (KIR) for the January update KB KB5073724 (Windows 10) or KB5074109 (Windows 11)
Save the document to the local drive and then copy it to the cloud-synced locations, such as OneDrive, Dropbox, Google Drive, etc
MHasteley
shared this idea
We are closely monitoring the KB previously shared by Microsoft for Windows 10 | Windows 11, and we see that the issue status is marked as resolved (Resolved: 23 Jan 2026, 14:00 PT).
- Windows 11 - Resolution: This issue is resolved in the out-of-band (OOB) update released on January 24, 2026, (KB5078127), and updates released after this date.
- Windows 10 - Resolution: This issue is resolved in the out-of-band (OOB) update KB5078129, released on January 24, 2026, and available via the Microsoft Update Catalog, as well as in updates released after this date.
We have validated the fix on Windows 11 and are seeing the issue resolved. Kindly install the latest update and confirm whether it resolves the issue for you.
Thanks and Regards
Sanyam Talwar (he/him) | Adobe InDesign | Linkedin | Twitter
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MHasteley
commented
@Andy K - did update, though to KB5073724 (Cumulative Update for Windows 10 v 22H2) - are you on Windows 11?
Will try rolling it back.
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Andy K commented
Check if you have had this windows security update installed in the last day or so:
2026-01 Security Update (KB5074109) (26200.7623)This was causing a similar issue for me and uninstalling the update fixed it.