2020 moving pages
If I move pages that have hyperlinks from a 2019 ID version (converted), the move crashes ID 2020. The only way to get the move to stop crashing ID 2020 is to delete all the hyperlinks in the source ID doc that was converted from ID 2019.
Version is ID 15.0.1 ... and doing a reboot didn't fix it. I also saved the converted file as IDML to try and remove the "corruption" (that has worked in the past) and the re-constituted INDD file still crashes ID 2020.
If I try to copy and paste a text block with links from the ID 2019 converted version, the paste also crashes ID 2020. Pasting the entire text block or pasting just the text from the converted ID 2019 text block into a new ID 2020 text block also crashes ID 2020.
Remove the links and everything works fine. I have to recreate the links in ID 2020 to get the links back.
Joe Fugate
shared this idea
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
-
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team
