hangs on export to epub3
I have one file that will not export at all. InDesign hangs every time and I have to force quit. I have tried not including the cover, the fonts, the TOC, in all combinations. I was able to export by opening the IDML in CS6. Mac OS 10.3.6 and InDesign CC 15.1
![](https://secure.gravatar.com/avatar/0c8e61b7800cac1024d071b8c65a54f5?size=40&default=https%3A%2F%2Fassets.uvcdn.com%2Fpkg%2Fadmin%2Ficons%2Fuser_70-6bcf9e08938533adb9bac95c3e487cb2a6d4a32f890ca6fdc82e3072e0ea0368.png)
As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.
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As confirmed by the customer, the issue was due to hyperlinks inside footnotes in the document. Deleting them resolved the issue.
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Regina McCreary commented
Hi - I'm sorry - I don't think I have this file any more - I found the issue was caused by hyperlinks inside footnotes - once I got rid of those it worked.
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Please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign/InCopy freeze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Regina McCreary commented
I finally ran down what was causing this problem - there was a hyperlink with an error. No hyperlinks were evident at all in Hyperlinks and Cross references in the Type menu but the little buggers were there in the Window ->Interactive ->Hyperlinks. Once I deleted them the export went just fine.