[ID-4214241] Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem
Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"
indesign 14.0.1
Windows 7 version 6.1
printer : Adobe PDF
Here is the error log :
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[ Error: invalidrestore; OffendingCommand: restore ]%%
Stack:
-save-
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
it seems that the log tells the problem is in the page 1 but when delete this page the problem persists with the other pages...
My print settings are in the text file attached to this post

We have been able to reproduce the issue and it is currently under investigation.
Customers facing similar issue, please share the document with santalwa@adobe.com
Regards
InDesign Team
-
Tom commented
I cannot print or output PDF file. When printing I get this error........ Printing error: The Adobe print engine has failed to output your data due to an unknown problem?
-
Clark Smith commented
Trying to print directly to any printer through ID is impossible. The work around is okay but a hassle. How can I fix an unknown problem?
-
Quentin Fuchs commented
I identified the problem, the error came from a font "Khmer UI" , which prevent the export of the booklet...
It is strange because this font is a defaut font and it shouldn't cause problem...
Is there a way to keep it to print the booklet or am I forced to change it? -
Quentin Fuchs commented
i got the same error for all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...)
I have this error :
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%%%[ Error: invalidrestore; OffendingCommand: restore ]%%
Stack:
-save-
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%Here is my printer settings :
https://pastebin.com/xSia86YW -
Lincoln commented
Após a atualização do Indesign (CC2019), quando tento imprimir livreto, aparece a mensagem "Erro de impressão: O Adobe Print Engine falhou ao imprimir seus dados, devido a um problema desconhecido" (Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem).
Tentei a página de ajuda https://helpx.adobe.com/indesign/kb/error-print-engine-failed-print.html, porém, nenhuma das opções foi útil.
Desinstalei o aplicativo, apaguei os dados de preferências, instalei novamente, e mesmo assim não resolveu.
Mesmo os trabalhos em que, antes da atualização, era possível imprimir o livreto, agora não é mais possível.
Se houver alguma outra coisa que eu possa fazer, por favor, me orientem!
-
Anonymous commented
have the same error...and get the following when printing to PDF:
%%[ ProductName: Distiller ]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%Stack:
(› PoÈsKÖnµÐY5Âê2¢ ÷Fmø-êíöYJ
øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %% -
Lam H. Nguyen commented
When printing a one table across a spread you will encounter the Adobe print engine error.
1. InDesign CC 2018
2. Create one table across a spread and print to booklet.
3. Adobe Print Engine error display
4. see attached