Error Code 6: Could not complete your request because of a database error. The file <filename> is damaged
Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).
What can I do to restore my file?
With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.
If your file is still not getting repaired in latest InDesign , can you please share the document with Grp-idfile@adobe.com.
Thanks, Adobe InDesign team"
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dipesh ghimire commented
Help me repair this damaged file
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Yağmur Yüksektepe commented
I use latest version, I delete the app and upload it again. Try everything basiclly. And there is no appdata folder in my computer. What should I do??
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Anoniem commented
I have the same problem and send you the file. I am in a hurry so please help me
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Timea commented
Hi I am having an error code 6 and cannot open the file at all. Could you please advise on what I could do? Thank you!
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Anonymous commented
hello I need help with indesign my file is displaying error I cant open
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Diana Lopez commented
Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).
I NEED HELP!! I´M IN A HURRY
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There are multiple factors, both internal and external to InDesign application, that can lead to document corruption. However, we can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com. We will take a look at the document.
If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox/Wetransfer/GoogleDrive) and send us the document link.Adobe InDesign Team
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Joe commented
Trying to save my file. "Could not complete your request because of a database error. (Error code: 6) The file crashes and recovery fails when attempting to reopen.