Alan
My feedback
6 results found
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24 votes
We apologize for the delay in getting this issue fixed.
We're still working on finding a fix for it.
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Adobe InDesign team
An error occurred while saving the comment An error occurred while saving the comment Alan
commented
Hi Ravi, is there any progress on this problem. It has become more prevalent as our clients are upgrading to 18.4 and 18.5 and we cannot ask them all to back grade to 18.3.
Help please.
An error occurred while saving the comment Alan
commented
Hi Ravi, we are seeing various results ranging from image data dropping off to inability to RIP files. I have created a small sample file for you to look at.
https://filetransfer.typeform.ie/message/R1mou6eaLdBSsnGBxfutjk
An error occurred while saving the comment Alan
commented
Is there any further news on this Ravi? We are seeing more and more random PDFs failing various workflows ..... and everytime if we ask our clients to back grade to ID 18.3 the problem is fixed. This is a huge issue.
Alan
supported this idea
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An error occurred while saving the comment Alan
commented
We are a PrePress house and we are also seeing random problems with ID generated PDFs in 18.4 and 18.5. We are seeing ripping problems in our Agfa workflows or PDFs that are dropping images and text.
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4 votes
An error occurred while saving the comment Alan
commented
Hi Andy, we are also seeing PDFs failing in various RIPs and workflows. We have supplied files to Adobe support. A real nuisance.
Alan
supported this idea
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12 votes
Thanks for reporting the issue. We will review it shortly.
-InDesign Team
An error occurred while saving the comment Alan
commented
We are still having this issue in version 16.1 (2021). It seems to be down to the auto activation of fonts from the "Document Fonts" folder located on my network server (XiNET). If I use an alternative font management application like Font Agent Pro, the problem is gone. Albeit the fonts are then hosted locally on my Desktop and not in the "Document Fonts" folder with my job on the network server.
Alan
shared this idea
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131 votes
The fix for this issue is now available in the latest update of InDesign – version 16.1
Please update to this version to get the fix. To prevent problem on existing documents and see the footnotes again, you will have to force recompose the stories.
To force recompose stories, you can use the shortcut Command-Option-/ (slash) on Mac or Ctrl-Alt-slash on Windows-InDesign Team
An error occurred while saving the comment Alan
commented
We are also having this problem in version 15.1.1. This is a very dangerous bug as it's hard to spot.
Please fix Adobe.Alan
supported this idea
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148 votes
As confirmed by multiple users, this issue is fixed in latest version of InDesign.
Thanks for your feedback.
-InDesign Team
An error occurred while saving the comment Alan
commented
Hi Adobe, we are still having major issues with a lot of spinning wheels in InDesign version 15.1.1. because of the AdobeFnt22.lst files that are created with every document. Basically when we open a document it resyncs/updates the AdobeFnt22.lst file of every document that was previously worked from that Mac. This is causing a lot of network traffic and spinning wheels in InDesign. The problem is fixed if we restart the Mac or rename the "Document fonts" folder so that InDesign no longer uses the fonts so does not create an "AdobeFnt.lst" file. Can you please sort this out, it is killing our production, some of our designers are reverting back to using QuarkXpress.
An error occurred while saving the comment Alan
commented
We are also experiencing this very annoying and dangerous issue. This only happens when you are collecting fonts which creates the AdobeFnt21.lst list. Our designers could quite easily dump the wrong folder when trying to clean up these bug generated folders. Please fix this Adobe.
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135 votes
Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.1.2
In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.
Let us know in the comments section if you still face this problem.
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Adobe InDesign TeamAn error occurred while saving the comment Alan
commented
The same here saving onto a XiNET server (afp mount)
Hi Adobe is anyone working on this issue? Version 19 of ID does not fix the issue. We are having problems daily as we are the ones trying to rip the files. The designers are blissfully unaware of the grief this has caused us since v18.5.
Help Please.