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1. InDesign performance issue: Slow on documents present on server

   12 votes

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   8 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   This issue has been fixed in one of the updates made to InDesign. Please update to the latest version of InDesign.

   —
   Adobe InDesign team

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   Amelia Damke commented  ·  Jul 26, 2019  ·  Edit…  ·  Delete…

   The latest version of InDesign has been virtually unusable on my Mac Pro when working off files on a sever. Every click takes 3-5 seconds to process and the beachball is constantly processing.

   The Adobe help chat suggested I work locally instead, however working off the server has never been a problem with the previous versions. Working locally or off a hard drive/USB has speed it up.

   Can you please advise why this issue has appeared with the latest version?

   Save Submitting...
   Amelia Damke supported this idea  ·  Jul 26, 2019

2. Indesign performance issue : slow opening, saving, exporting files

   40 votes

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   11 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Amelia Damke supported this idea  ·  Jul 26, 2019

3. For some reason Indesign is still painstakingly slow...

   8 votes

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   0 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

   Amelia Damke supported this idea  ·  Jul 26, 2019

4. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

   111 votes

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   122 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

   This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

   If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
   In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

   We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently as possible; we need your support.

   Regards,
   Abhinav Kaushik
   InDesign Team

   Hello All,

   Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

   This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

   If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
   In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

   We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently… more

   Amelia Damke supported this idea  ·  Jul 26, 2019

5. InDesign Is Still Unusably Slow

   6 votes

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   2 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Thanks for creating the thread.
   Please can you mail me a sample document with which i can reproduce the issue at amaarora@adobe.com?

   Thanks

   Amelia Damke supported this idea  ·  Jul 26, 2019

6. InDesign is very slow

   • 

   103 votes

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   52 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

   Amelia Damke supported this idea  ·  Jul 26, 2019