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Phil G

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  1. 13 votes

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    Many internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.

    We completed the investigation and came up with the following: Either the issue has been resolved in the most recent release of InDesign (Refer to InDesign Release notes), the issue was intermittent at the time of reporting and is no longer reproducible, or the InDesign version mentioned in the report is no longer covered by Creative Cloud Support Policy.

    We would recommend you upgrade to the latest version as it is more robust. If you are still facing this issue even after updating it, either submit the crash report(Refer to Submitting crash reports) to us or Contact Adobe support.

    Phil G supported this idea  · 
  2. 4 votes

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

    Phil G supported this idea  · 
  3. 11 votes

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    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    Adobe InDesign Team

    Phil G supported this idea  · 
  4. 5 votes

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    Phil G supported this idea  · 
  5. 223 votes

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    An error occurred while saving the comment
    Phil G commented  · 

    In Australia the update says (15.1) NOT 15.1.1 ???????????????

    An error occurred while saving the comment
    Phil G commented  · 

    Same Problem in an existing job. If I add a new text box with a new page number marker that works fine, but the existing text box does not, even if I re insert a current page number marker.

    Phil G supported this idea  · 
  6. 5 votes

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    Phil G shared this idea  · 
  7. 7 votes

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    Phil G supported this idea  · 
  8. 2 votes

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    Phil G supported this idea  · 
  9. 316 votes

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    Phil G supported this idea  · 
  10. 2 votes

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    Phil G shared this idea  · 

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