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  1. 98 votes

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    60 comments  ·  Adobe InDesign: Feature Requests » UI  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Seriously, I'm tired of this wrecking my work flow. FIX THIS.

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  2. 21 votes

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    15 comments  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 106 votes

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    Hello All,

    Thank you for your patience all this while; we really appreciate your support!

    Our investigation suggests that one of common reasons for the problem is that certain software (mostly antivirus and other security applications) and browser extensions happen to enable “Secure Keyboard Entry” on Mac machines due to which some keys such as Shift key in this case do not perform the desired action in InDesign.

    For now I request you to follow the below provided KB doc for the quick workaround of the problem.
    https://helpx.adobe.com/indesign/kb/features-do-not-work-keyboard-keys-mac.html

    In the comments section many of the users have confirmed that disabling Webroot SecureAnywhere (a security app) has resolved the issue for them. Please note that, the problem may not be related to a particular software; there could be a different application or antivirus which might be causing the problem by enabling Secure Keyboard Entry on Mac.

    Regards,
    Abhinav Kaushik
    InDesign Team

    Anonymous supported this idea  · 
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    Anonymous commented  · 

    I'm having this problem now as well. Have wuit my security software, closed Chrome (the only browser I use)... Nothing works. As others have pointed out, this killing productivity and is a ridiculous issue. Please fix this.

  4. 79 votes

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    12 comments  ·  Adobe InDesign: Feature Requests » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Seconded! I came here to post something very similar.

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