Matt Jones

← Adobe InDesign

My feedback

8 results found

  1. Black box appears while working Indesign, even on blank document

    1 vote
    3 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Matt Jones commented  · 

    screenshot

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    Matt Jones commented  · 

    update: at the suggestion of folks on the main discussion board, seems like turning off the GPU acceleration is a fix. but it's definitely a bug.

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    Matt Jones commented  · 

    Mac Studio 2023, M2 Ultra 64GB ram
    InDesign 19.5
    Sonoma 14.5

    Matt Jones shared this idea  · 

  2. [ID-4216943]Slow InDesign

    39 votes
    12 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Matt Jones supported this idea  · 

  3. Crashes when changing font, copying text and saving as another file type

    2 votes
    0 comments  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
    How important is this to you?
    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

    Matt Jones supported this idea  · 

  4. InDesign becomes non-responsive

    4 votes
    1 comment  ·  Adobe InDesign: Bugs » Crash/Freeze/Hang  ·  Admin →
    How important is this to you?
    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

    Matt Jones supported this idea  · 

  5. slowdown

    4 votes
    1 comment  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Matt Jones commented  · 

    it's actually an M2 Ultra, not an M3

    Matt Jones shared this idea  · 

  6. [ID-4257796]Provide an ability to disable IAMs and other In app notification

    71 votes
    34 comments  ·  Adobe InDesign: Bugs » UI/UI Scaling  ·  Admin →
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    Matt Jones supported this idea  · 

  7. [ID-4219714]CEPHtmlEngine maxes out CPU to 100%

    41 votes
    52 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Matt Jones commented  · 

    still having an issue with this. there are three version of this running and one version of the helper. after awhile, it eats the CPU. it's out of control. restart app, restart computer, etc., no help.

  8. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

    112 votes
    122 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

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    Matt Jones commented  · 

    i have this problem as well. i thought it might due to the high quality setting but indesign just drags. it'll get better for awhile and then the beachball will keep coming back.

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