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Matt Jones

← Adobe InDesign

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2 results found

  1. CEPHtmlEngine Helper

    39 votes

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    51 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Matt Jones commented  · 

    still having an issue with this. there are three version of this running and one version of the helper. after awhile, it eats the CPU. it's out of control. restart app, restart computer, etc., no help.

  2. In InDesign CC 2019 slow Reaction Time on clicking from one object to another.

    110 votes

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    122 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Following up on the comments stating that the issue is yet not fixed, we did our investigation and found that, the issues being called out in the comment section, though maybe relevant but are different than the one for which this thread was originally created.

    This particular thread caters to a very specific case which has been fixed in the last update of InDesign.

    If you continue to face performance related issues with InDesign, we sincerely request you to create a separate thread so that we can categorize the performance related issues and address them completely.
    In addition to track the performance issues effectively, it will also enable us to reach out to you in a organised manner when we investigate into each category of performance issues.

    We are extremely sorry for the troubles you are facing with InDesign and we are determined to resolve them as efficiently…

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    Matt Jones commented  · 

    i have this problem as well. i thought it might due to the high quality setting but indesign just drags. it'll get better for awhile and then the beachball will keep coming back.

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