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Naina Bhandari

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  1. 1 vote

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    Naina Bhandari commented  · 

    Hi Akshay,

    Thank you for reporting this issue to us.

    To help us investigate further, could you please provide the following information:

    - Platform details (e.g., Windows/macOS and version)
    - InDesign version
    - Observations after clearing the preferences (if possible)
    - A video demonstration of the issue

    Your input will help us resolve the issue more efficiently.

    Thanks,
    Naina
    (Adobe InDesign Team)

  2. 1 vote

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    Naina Bhandari commented  · 

    Hi Roland Dreger,

    Thank you for reporting this to us. Our team will investigate the issue.

    Thanks,
    Naina
    (Adobe Team)

  3. 3 votes

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    The fix of the issue is now available in the latest InDesign 2025(v20.5.0.048). We recommend you upgrade to the latest version for the fix.

    If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

    Adobe InDesign Team

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    Naina Bhandari commented  · 

    Thank you for reporting this issue.

    Could you please confirm whether the freezing occurs when the user disable the plugin from the Creative Cloud App?

    If the issue also happens with a UDT as well, please provide the plugin that includes the manifest.json file and video illustrating the issue.

    Thanks,
    Naina
    (Adobe Team)

  4. 1 vote

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    Naina Bhandari commented  · 

    Hi Mica,

    Thanks for reporting.

    Could you please help us with below details to investigate more?
    - InDesign version
    - OS information.
    - Is this issue persist always?
    - Please try after clearing preferences.

    Thanks,
    Naina
    (Adobe Team)

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