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Naina Bhandari

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  1. 3 votes

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    Naina Bhandari commented  · 

    Thank you for reporting this issue.

    Could you please confirm whether the freezing occurs when the user disable the plugin from the Creative Cloud App?

    If the issue also happens with a UDT as well, please provide the plugin that includes the manifest.json file and video illustrating the issue.

    Thanks,
    Naina
    (Adobe Team)

  2. 1 vote

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    Naina Bhandari commented  · 

    Hi Mica,

    Thanks for reporting.

    Could you please help us with below details to investigate more?
    - InDesign version
    - OS information.
    - Is this issue persist always?
    - Please try after clearing preferences.

    Thanks,
    Naina
    (Adobe Team)

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